Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was expecting for a better quality for the price that I bought, 220€ is really expensive even if the shoes is beautiful. I wouldn't have hesitated to buy it again if the quality was better . If t... See more
Company replied
Fantastic customer service from Rhys. My son was due to go on holiday and his trainers had been delayed. Rhys went above and beyond to help get them shipped to me, and he succeeded. He saved this very... See more
Company replied
I wrote to Numeris enquiring about buying spare ribbed laces for my grandsons trainers. My fault one decide to disappear from the washing line on a very windy day. Unfortunately you can not purchase... See more
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Company details
Contact info
Unit 8 Mardon Park, SA12 7AX, Swansea, United Kingdom
- customer.service@numerisfootwear.com
- numerisfootwear.com
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 2 weeks
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Reply from Numerisfootwear
Thank you for your review! We’re glad everything was perfect and smooth 👏
Team Numeris
Reply from Numerisfootwear
We’re really happy you love the shoes and our service 🖤
Team Numeris
Reply from Numerisfootwear
Glad you’re happy with the value for money 👏
Team Numeris
The quality is amazing.
May 21, 2026
Unprompted review
Reply from Numerisfootwear
We’re glad you’re happy with the quality 🖤
Team Numeris
Good I like the style
January 2, 2026
Unprompted review
Reply from Numerisfootwear
We’re glad you like the style 🖤
Team Numeris
Very lovely shoe but try and give us…
Very lovely shoe but try and give us size 12.5 atleast 🙏✅
May 21, 2026
Unprompted review
Reply from Numerisfootwear
We’re glad you love the shoes 🙏
Team Numeris
The best shoes and the best team behind…
The best shoes and the best team behind , i love that they respond very fast on emails and give you what you need
May 21, 2026
Unprompted review
Reply from Numerisfootwear
We’re really happy you love the shoes and our fast support 👏
Team Numeris
Terrible quality
They promise shoes of good quality. For the price tag, the quality feels worse than a 30 dollar Zara shoe. The leather is not real (possibly cheap plastic) and the laces are extremely poor quality. The shoe also smells like chemicals. I cannot recommend. Also when walking in the shoe, the heel feels EXTREMELY weird because the sole's material is SOO soft!
At least the costumer service is decent though - i'll give them that.
May 11, 2026
Unprompted review
Reply from Numerisfootwear
We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further.
Please contact our customer service team directly via email customer.service@numerisfootwear.com with your order number and the email address used to place the order, and we’ll be happy to look into this for you.
Team Numeris
Very fast delivery and good order…
Very fast delivery and good order management
May 10, 2026
Unprompted review
Reply from Numerisfootwear
Glad you’re happy with the fast delivery 🚀
Team Numeris
fast shipping
fast shipping, good quality of the shoes.
All in all very good experience
January 3, 2026
Unprompted review
Reply from Numerisfootwear
Glad you’re happy with the fast shipping and quality 👏
Team Numeris
The size
Yesterday, my shoes size EU 46 arrived and the don't fit me because they are too small and I was wondering if you have maybe 47. I know that 46 is the biggest size on web, but anyway, I'm just asking. Btw, the shoes are great and high quality.
Thank you.
May 16, 2026
Unprompted review
Reply from Numerisfootwear
We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further.
Please contact our customer service team directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.
Email - Customer.service@numerisfootwear.com
Team Numeris
Keeping time for delivery.
May 2, 2026
Unprompted review
Reply from Numerisfootwear
We’re glad you’re happy with the delivery time 🚀
Team Numeris
Great Quality and Excellent Service Despite Delivery Delay
Excellent store, perfect pairs. There are just a few things to point out about my order: there was a delay of over a month, but apart from that everything was fine. One side of the sneaker arrived slightly unglued, but nothing too serious. I highly recommend it! Things didn’t go 100% smoothly this time, but I will definitely buy again.
November 30, 2025
Unprompted review
Reply from Numerisfootwear
We’re sorry about the delay and the minor issue with the shoe. We appreciate your understanding and recommendation 👏
Team Numeris
Fantastic!!!
April 30, 2026
Unprompted review
Reply from Numerisfootwear
Appreciate the support 🖤
Team Numeris
Poor generic replies
Very quick to reply but my goodness, the replies are so robotic or ChatGPT generated responses to replies… It is like talking to a bot
Will end up costing the company more trying to resolve my issue, but did not want to help, non the less
May 13, 2026
Unprompted review
Reply from Numerisfootwear
We previously requested further information in order to investigate this matter, however we did not receive a response. Unfortunately, without the relevant order details, we’re unable to locate your order or review the issue further.
Please contact our customer service team - customer.service@numerisfootwear.com, directly via email with your order number and the email address used to place the order, and we’ll be happy to look into this for you.
Team Numeris
“I recently bought a pair of shoes from…
“I recently bought a pair of shoes from this company and I’m very satisfied. The shoes are comfortable, stylish, and made from high-quality materials. They fit perfectly and are great for everyday use. The delivery was fast, and the customer service was very helpful. I would definitely recommend this company to others.”
May 13, 2026
Unprompted review
Reply from Numerisfootwear
So glad it was a smooth experience — especially with support 🥷🖤 - Team Numeris
I deeply fell in love with this shoes
I deeply fell in love with this shoes! Thank u so much!
May 13, 2026
Unprompted review
Reply from Numerisfootwear
We’re really happy to hear you’ve fallen in love with the shoes. Enjoy wearing them, and we hope they continue to bring you lots of comfort and style! 🙌
Team Numeris
The Shoes have a great Quality.
May 8, 2026
Unprompted review
Reply from Numerisfootwear
We really appreciate your support and hope you continue to enjoy wearing them!
Team Numeris
Shoe real size is too big
Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size
May 4, 2026
Reply from Numerisfootwear
We’re sorry to hear the sizing wasn’t quite right for you.
We do provide a size guide on our website to help customers choose the most accurate fit. At the time, we didn’t receive any request for an exchange or any prior contact regarding the sizing issue.
We have since been in contact with the customer and are pleased to confirm the situation has now been resolved.
Team Numeris
Order #154550
Order #154550
From San Diego California
Didn’t received my package also make sure if you got something to delivery in California you will be charge 80$ extra so not worth for this any product
May 11, 2026
Unprompted review
Reply from Numerisfootwear
We’re sorry to hear you were unhappy with your experience. We can confirm that your order has now been successfully delivered.
For orders shipped outside of the EU and Switzerland, customs duties and taxes are the responsibility of the customer, as stated on our website prior to purchase. These charges are set by the destination country’s customs authorities and are unfortunately outside of our control.
We apologise for any frustration caused and appreciate your feedback.
Team Numeris
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