Received the Nuvé as well as the roll-on balm, today and tried it immediately. I am thrilled with the end result which is significantly better than the results I get from a pedicure. As I have a lot... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I purchased the Nuve silk 3 pro in January but had an issue with the appliance in April. After contacting the company and send a photo and video they quickly and efficiently supplied a new replacemen... See more
Company replied
Nuvé Silk Pro 3 order and experience: Reliable and regularly updated tracking info, received product within 2 weeks of ordering, international shipping without issue. This thing really works! All of t... See more
Company replied
My husbands feet were so banged up from working construction that his feet felt like sandpaper when he would rub them on my legs in the middle of the night and he has the worst calluses as well on th... See more
Company replied
Company details
Written by the company
Nuvé is on a mission to help women feel better than ever in their own skin. We create premium, clinically proven foot care solutions that deliver salon-quality results from the comfort of your home. Our hero product, the Silk 3 Pro, is a next-generation electronic callus remover designed to instantly smooth rough skin and restore confidence with every use. Paired with Silk Refills and our deeply nourishing Hydracare Balm, it transforms the way you care for your feet — effortlessly, effectively, and safely. We believe great results shouldn’t require costly salon visits or harsh manual tools. That’s why every Nuvé product is built for ease of use, visible results, and long-lasting comfort. With over 150,000 happy customers and a 100-Day Money Back Guarantee, we stand by our promise of smoother, healthier skin — or your money back.
100-Day Money Back Guarantee
Completely risk-free. No returns. No hassle.
We proudly stand behind every product we make. If you’re not absolutely in love with your Nuvé experience, you have a full 100 days to request a refund — no questions asked. No returns, no hassle. Just smooth, confident results or your money back.
Contact info
United Kingdom
- help@nuvebrand.com
- nuvebrand.com
4.5
Excellent
425 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and so effective
Easy to use and so effective! My feet look better than when I go to for a spa pedicure.
March 10, 2026
Unprompted review
Reply from Nuvé
Hi Leslie,
Thank you so much for your lovely review. We’re so happy to hear you found your Nuvé Silk Pro easy to use and that your feet look even better than after a spa pedicure.
That’s exactly the kind of result we love hearing about. We really appreciate you taking the time to share your experience.
Best regards,
Emily
Fantastic product
I was admittedly quite dubious about this product… But my heels were so deeply calloused from years of endurance running and hiking and were getting very cracked and dirty looking. I wanted something that I could do at home that actually worked so I thought I had nothing to lose and gave this a shot… I am happy to say even after the first session It was really noticeable how much smoother my heels looked and felt. I’ve since used it another two times and they are looking almost normal like someone who wouldn’t go on 100 km hikes or runs in 1 million years 😅 very happy with this product.
January 24, 2026
Unprompted review
Reply from Nuvé
Hey Jan,
We’re delighted to hear that Nuvé Silk Pro made such a noticeable difference for your heels, especially after years of endurance running and hiking.
Thank you for giving Nuvé Silk Pro a try and for sharing your experience so honestly. We truly appreciate your support! ✨
Best regards,
Emily
Nuve Pro 3 amazing…
Bought the Nuve pro 3 to sort my dry heels. Used for the first time tonight and feet feel so smooth. Time will tell if this item is good long term, but I am very happy with the initial results. Seems to work faster than previous exfoliators i have used so results were quick!
March 11, 2026
Unprompted review
Reply from Nuvé
Hey Laura,
Thank you so much for your lovely review!
We’re so happy to hear that Nuvé Silk Pro gave you such smooth results from the very first use and worked faster than other exfoliators you’ve tried.
We hope Nuvé Silk Pro continues to impress you long term, and we truly appreciate you sharing your experience with us. ✨
Best regards,
Emily
My order just arrived today and I was…
My order just arrived today and I was so excited to use it but within a few minutes of using it on my left heel it ran away from me and went down my heel a little bit and the skin between my heel and my ankle! It has even bruised me (happy to send photo through). I tried to use it on my other foot and I just found the device very hard to control and it kept on pulling away from me. Very disappointed and I won’t be using this again.
March 11, 2026
Unprompted review
Reply from Nuvé
Hey Sarah,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We especially appreciate you sharing this with us, and thank you as well for your continued support, as this is your second order with us. We want to assure you that this is an isolated incident. We will definitely look into it further with our team, as this is not the experience we want for our customers.
Please stop using Nuvé Silk Pro for now, especially on any sensitive area, and allow the skin to recover fully. We also want to remind you that your order is covered by our 100 day money back guarantee, so we’ll make sure this is handled properly for you.
We’ve already emailed you so we can make this right and discuss the best solution for you. Thank you again for giving us the opportunity to help.
Best regards,
Emily
With One Use Comes a New Hope
I have had cracked dry feet for most of my adult life. For a short time, I spent a lot of time and money on my foot health, but it was time consuming and tiring as I only kept my results if I was VERY strict with my regimen. Falling off the routine wagon of soaking and endless scrapping, my foot health went back to cracks and bleeding, heals snagging on carpet, and sometimes sores so painful it was made hard to walk. I saw advertisement for this product and thought what could I lose? It took One. Use. One USE to change my feet. No more cracked heals that snag on the carpet. With hardly any effort! No tough scrapping that makes your arms hurt or has you bending in ways to scrap effectively. With one use, I am given a new hope in my foot health I thought I would never have. If you strive for healthy feet, look no further. This is the secret.
March 7, 2026
Unprompted review
Reply from Nuvé
Hey Shelby,
Thank you so much for sharing your experience!
Your review truly means a lot to us. We’re so happy to hear that Nuvé Silk Pro made such a noticeable difference after just one use, especially after everything you’ve been through trying to manage cracked and painful heels.
Knowing that Nuvé Silk Pro has given you new hope and made foot care easier, with less effort and better results, is exactly why we do what we do. Thank you for your trust, your kind words, and for recommending Nuvé Silk Pro so thoughtfully.
Best regards,
Emily
This actually worked
This actually worked! The Nuve came to my house in a timely manner, but I took a couple of weeks to try it out thinking I would be disappointed. I was in a hurry one day and decided to try it out while getting ready. I was amazed at how quickly and painlessly this tool removed my cracked dead skin. Ten out of 10 would buy again.
March 9, 2026
Unprompted review
Reply from Nuvé
Hey Wendy,
Thank you so much for your wonderful review!
We’re so glad to hear that Nuvé Silk Pro exceeded your expectations and gave you such quick, painless results. It’s especially lovely to know Nuvé Silk Pro impressed you even after you were unsure at first.
Thank you for your kind words about the delivery and for sharing your experience. We truly appreciate your support and your 10 out of 10 recommendation! ✨
Best regards,
Emily
I was blown away from first use
I was blown away from first use! This Nuvé is unbelievable. The ease of use, the speed, the painless and baby foot smooth results - next level. I was skeptical I have to say - but I am absolutely a convert. Guess what everyone is getting as gifts going forward?? If you are tossing up whether to get one - just do it and throw out all of the other foot files and junk you have - this will be your absolute go-to.
February 25, 2026
Unprompted review
Reply from Nuvé
Hey Bip,
Thank you so much for your amazing review!
We’re thrilled to hear that Nuvé Silk Pro impressed you from the very first use and delivered those smooth, painless results so quickly. It’s always wonderful to hear when Nuvé Silk Pro turns skepticism into confidence.
And we love that you’re already thinking of gifting Nuvé Silk Pro to others. Thank you for your support and for sharing such lovely feedback! ✨
Best regards,
Emily
Product stopped working after a few uses
Product stopped working after 2 months. Seems like a very low quality build with cheap plastics.
Looks like the motor just stopped working, and just the light turns on.
Only used it a few times.
March 9, 2026
Unprompted review
Reply from Nuvé
Update:
Hi Sam,
We would still like to help resolve this for you, but we have not yet received the order details requested in our previous reply.
Please send us your order number and the email address used at checkout so we can locate your purchase and arrange assistance.
Thank you.
*****
Hey Sam,
Thank you for bringing this to our attention, and we’re sorry to hear about the issue with your Nuvé Silk Pro. That’s certainly not the experience we want for our customers.
Could you please reply with your order number and the email address used at checkout so we can locate your order? Our team will email you shortly to help troubleshoot the issue and arrange a solution if needed. We’ll make sure this gets sorted for you.
Best regards,
Emily
Nuve really works!
I have had problems with thick dried callused heals for a few years. I have tried many creams with no success. I have tried other items similar to Nuve and they usually broke within 2 or 3 times of use and they didn't do a good job. I used Nuve once so far and I was amazed at how soft and smooth the bottom of my feet were. It was easy to use and I would recommend this to anyone whether it's a minor problem or a major one. Thank you Nuve!
March 3, 2026
Unprompted review
Reply from Nuvé
Hey Janet,
Thank you so much for sharing your experience!
We’re really glad to hear that Nuvé Silk Pro made such a difference for your thick, dry callused heels. It’s wonderful to know that Nuvé Silk Pro left your feet feeling soft and smooth after just one use.
We’re also happy that Nuvé Silk Pro was easy to use and gave you the results you were hoping for. Thank you for your recommendation and for taking the time to share your feedback. It truly means a lot to us! ✨
Best regards,
Emily
So happy
I received my Nuve last week. Fast delivery. It was easy to use. I suffer from hard, thick skin, but it was not too much for my new Nuve. My feet are silky smooth now. I even did my husband’s feet. Amazing! I highly recommend.
March 4, 2026
Unprompted review
Reply from Nuvé
Hey Gemma,
Thank you so much for your wonderful review!
We’re so happy to hear that Nuvé Silk Pro was easy to use and handled even tough, thick skin so well. Knowing Nuvé Silk Pro left your feet silky smooth is exactly the result we love to hear about.
And we love that you even used Nuvé Silk Pro on your husband’s feet too. Thank you for the recommendation and for sharing your experience!
Best regards,
Emily
Love this product
Love this product! My feet are so smooth and soft! Literally more so than after a salon pedicure. Very easy to use as well.
February 2, 2026
Unprompted review
Reply from Nuvé
Hey Elizabeth,
Thank you so much for your kind review!
We’re thrilled to hear how much you love Nuvé Silk Pro and that Nuvé Silk Pro left your feet feeling even smoother and softer than after a salon pedicure. That’s exactly the kind of result we hope every customer experiences.
We’re also glad you found Nuvé Silk Pro easy to use. Thank you for sharing your experience and for your support! ✨
Best regards,
Emily
Honestly I’m so pleased with this
Honestly I’m so pleased with this. I was hesitant to buy as I have drawers full of hard skin remover but thought I would try it out. I’m soooooo pleased. My feet feel like silk literally!! If you are thinking this is like others then it really isn’t. Throughly recommend.
March 8, 2026
Unprompted review
Reply from Nuvé
Hey Judi,
Thank you so much for your lovely review!
We’re so happy to hear that Nuvé Silk Pro exceeded your expectations. Hearing that your feet feel like silk is exactly the kind of result we love to hear about.
Thank you as well for recommending Nuvé Silk Pro. We truly appreciate your support and are delighted that Nuvé Silk Pro has earned a spot above the others in your drawer! ✨
Best Regards,
Emily
Best self-care foot product I’ve ever purchased …
Sometimes the hype is greater than the truth, but in this case, the Nuvé Silk 3 pro is everything the hype says and more. Service was great, postage prompt and you won’t regret it. I’ve never had smoother heels without paying $90 for a pedicure.
March 5, 2026
Unprompted review
Reply from Nuvé
Hey Mandy,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear how much you’re loving your Nuvé Silk Pro and that Nuvé Silk Pro has helped you achieve such smooth heels at home. Knowing Nuvé Silk Pro delivered results that live up to the hype truly means a lot to us.
We also really appreciate your kind words about the service and shipping. Enjoy your self-care moments, and thank you again for sharing your experience!
Best regards,
Emily
The product was very good!
The product was very easy to use, and worked better than any other product I've ever tried. It's not weak in how it works, I'd recommend it to any friend or family member.
March 6, 2026
Unprompted review
Reply from Nuvé
Hey Penny,
Thank you so much for your wonderful feedback!
We’re really happy to hear that the Nuvé Silk was easier to use and it worked better than other products you’ve tried. That’s exactly what we hope people experience when they use it. Hearing that you’d recommend it to your friends and family truly means a lot to us.
Thanks again for taking the time to leave such a kind review, Penny. We really appreciate your support! ✨
Best regards,
Emily
Just got mine I LOVE IT
Just got mine. Its a monster. I LOVE IT.
This device does the job. You cannot stop it spinning which is the ideal situation.
Excellent I recommend this device 100%. It does the job as advertised.
March 4, 2026
Unprompted review
Reply from Nuvé
Hey Mike,
Thank you so much for this awesome review!
We love the enthusiasm. It’s great to hear it’s doing exactly what you expected and that it’s delivering the results you wanted.
Your 100% recommendation truly means a lot to us. Enjoy it and thank you for sharing your experience! 😊
Best regards.
Emily
Nuve Silk Pro 3 finally remedied my…
Nuve Silk Pro 3 finally remedied my long time problem with dry cracked feet and toes. I tried every product under the sun to fix my foot problem and nothing worked. Until now! It took a total of 15 minutes to turn my ugly embarrassing feet into smiling smooth dogs that I can be proud of! Thank you, thank you, thank you!!!
February 27, 2026
Unprompted review
Reply from Nuvé
Hey Scott,
Thank you so much for sharing this! 💖
We’re truly thrilled to hear the Nuvé Silk Pro 3 helped solve a problem you’d been dealing with for so long. Knowing it made such a big difference in just 15 minutes is exactly what we hope for.
Your message genuinely made our day. Thank you again for your kind words and for trusting us with your foot care!
Best regards,
Emily
Best purchase ever!
Received my purchase last week and used it immediately….AMAZING results after one use!!
My feet are as smooth as they were when I was much younger. The hydra-silk balm nourishes and seals the moisture. I sat on the fence for many weeks wondering if this would be a good investment and I’m happy I jumped off the fence. Best purchase ever!!!
February 5, 2026
Unprompted review
Reply from Nuvé
Hey JoAnne,
Thank you so much for this wonderful review 💖
We’re so happy you decided to take the leap and give it a try. Hearing that you saw such amazing results after just one use truly means a lot to us.
It’s great to know the Hydra-Silk Balm helped nourish and lock in the moisture as well. Your feedback is exactly why we do what we do.
Thank you again for sharing your experience and for trusting us with your foot care! ✨
Best regards,
Emily
Believe the positive reviews !!
I was initially very sceptical as I have a similar product that doesn’t work so well. My Nuve arrived today and I used it straight away. Wow! I’m so impressed. I tried all the speeds and both rollers. It’s great! I absolutely recommend this product.
March 4, 2026
Unprompted review
Reply from Nuvé
Hey Michelle,
Thank you so much for sharing this💖
We love hearing that you gave it a chance even though you were skeptical. It means a lot that it exceeded your expectations.
So glad you tried the different speeds and rollers and found what works best for you. Your recommendation truly means a lot to us. Enjoy those smooth feet! 😊 ✨
Best regards,
Emily
Brilliant product
I can't recommend Nuvé enough, the silk pro works like a dream. After less than a year the motor in my silk pro just stopped working, I emailed the company with my order number and just had an email to say a new one is being shipped to me now free of charge. Cannot fault that customer service, i have already recommended it all my friends and will continue to do so!
March 4, 2026
Unprompted review
Reply from Nuvé
Hey Helen,
Thank you so much for this wonderful review 💛
We’re really glad to hear the Silk Pro has been working so well for you, and it means a lot that our team was able to quickly sort things out when you experienced an issue. Standing behind our products and taking care of our customers is very important to us.
Your recommendation to your friends truly means the world to us. Thank you again for your kind words and support!😊 ✨
Best regards,
Emily
Been needing a DIY
Been needing a DIY, proper tool for home use, to help with keeping feet soft and pretty and now I do!
March 4, 2026
Unprompted review
Reply from Nuvé
Hey Amanda,
Thank you so much for sharing this 💛
We’re so happy you found the perfect DIY tool for keeping your feet soft and looking great at home. That’s exactly what we designed it for.
Really appreciate you taking the time to leave a review! 😊
Best regards,
Emily
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