Nyxigame Reviews 

365
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the products, highlighting their unique features, excellent quality, and durable design. People appreciate the precision of sensors, premium mechanical buttons, and versatile functionality. Some also experienced fast and efficient delivery, with products arriving sooner than expected and well-packaged. However, some customers noted significant issues with order processing and delivery, frequently reporting long delays and products not arriving. Many experienced poor customer service, with emails unanswered and no communication regarding shipping or defective items. A few reviewers also reported receiving products with quality issues like scratches, parts falling off, or hardware defects shortly after use.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and reliability. While some customers praise the... See more

Order

People report negative experiences with order, with many customers expressing significant frustration over... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast shipping and... See more

Response time

Customers consistently note negative experiences with response times, with many reporting significant delays... See more

Quality

Users describe ambiguous interactions with quality, with some praising the good quality and versatility of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the... See more

Company replied

Rated 3 out of 5 stars

Shipped my product through Amazon fulfillment. Not a problem on its own but the product price on Amazon's website (sold by NYXI) was cheaper than buying it from NYXI's site itself (and would have be... See more

Rated 3 out of 5 stars

I ordered my controller on November 24, and received my package 22 days later. I asked for a refund for the express delivery I had ordered, since it was no longer express at all. I'm waiting to see if... See more

Company replied

Rated 3 out of 5 stars

I ordered hyperion controller Order 21074043248235837256982088 in februari and it is still not shipped? Will it ever?


Company details

  1. Video Game Store

Written by the company

NYXI began with a simple vision where innovative technology can be combined with inspirational design to help people access affordable, durable, and ultra-fashionable game controllers and gaming accessories.


Contact info

3.1

Average

TrustScore 3 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(365)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Retro awesomeness.

Their products are of great quality.
The shipping and delivery experience was very good.
The controls are the best alternative to original controls

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, and now you fixed the ships to Mexico, that’s great. My last purchase I needed sent to a familiar at USA and then pay another ship to Mexico, now is directly, so much easy to me.

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

It was super easy to order the product. The website left a reasonable impression. It wasn't at all complicated to order the desired product and enter the payment method. The product was described very well and it was really fun to read through the information because it looked very modern, which didn't make it boring

July 14, 2024
Unprompted review
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Rated 1 out of 5 stars

Misleading website - paypal

Upon checkout it says you can do monthly instalmentes with paypal. I downloaded and installed paypal only for this and it’s a LIE, the app charged me the full amount. The website is not transparent and misleading only to make you complete purchases, very dissapointed.

July 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Controllers

I've bought their Nyxi Wizard controller prior, and was thoroughly impressed when it came to feel, ergonomics, and how similar it was to an actual gamecube controller. I just bought the Nyxi Warrior, which I was hyped to hear about, but got it much later than when it first came out. I hope to be able to use it on my wii with gamecube ports, but if not, it'll still make a great addition to my controller collection.

June 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible Experience, They never answer

Terrible, I purchased a controller and when I received the L trigger button doesn't work properly, I follow the lines and texted using the provided email, in their website they promise to answer in 24 hours, that never happened, I did more than a week ago and nobody answered, I sent another email today because I want to refund I want my money back.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome controllers

Awesome controllers. Like them better because they are more for manly hands, the normal switch joycons are a little small. These ones are more comfortable and look cooler, I have the clear see though ones. And just ordered another black pro controller, pretty excited. 😍

June 6, 2024
Unprompted review

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