Oakcastle Reviews 180

Just received my MP300 brilliant product, and lovely to look at.

My absolute pleasure ☺️

This great little machine is something I didn't think I needed.
Having used an ipod which is very convenient but you need to import the CD into itunes. I have so many tunes on itunes sometimes locating them is difficult if for example an artist partners with another the album goes under various artists and not the main artist's name. With this player grab a CD and play. Also if away from home and you buy a CD you can listen to it on the player straight away. Pairing with headphones is straightforward and the battery life is as good as the ipod offers. Peace of mind with the generous 3 year warranty for registering online.
So many CD players on the market with the likes of Temu etc. I chose Oakcastle as it is designed in the UK and there is a UK tech helpline.
Also their tech team try their best to match you up with one staff member so you deal with that person throughout to keep things consistent.

Excellent product and customer service was fantastic. Highly recommended

Homerton 2 Music System. A new purchase, Excellent. I contacted Tech Advice about the internet connections. Quick feedback and all is working very well.

This is my second DAB500. The first machine developed a fault on the CD within a couple of weeks. Contacted the Tech Help who responded quickly but ascertained that there was a genuine fault so had to return it to Amazon. Have just purchased another as I like the ease of set up and the sound. The only thing I don't like is the flimsy CD. I am mega careful with this and hope the second machine will stand the test of time. It's very difficult to write a review on the Company's Website as it keeps telling you that you have duplicated information and will not let you save it.

Needed to purchase a cd player for my husband who is in a nursing home. The Majority cd was a fine size and suitably priced. It was also easy to register it for extra warranty. Ordered it on the 8th october. Arrived on the 9th. The only complaint is I would have liked it to be wrapped. It came in its box for all to see what the item was.

I have 2 Majority Internet radios which I've had for a few years, but when I had a technical issue recently the Support team were very helpful and helped sort the problem for me.
I would be happy to buy Majority products in the future.

I had a technical problem which was resolved very quickly.

14 Oct 2025, 15:36 BST

We are delighted with our CD100…. It seems well made with all the functions you could want and sounds great connected to a Harman/Kardon external speaker.

Nice design so ALL HAPPY and the Three Year Guarantee offers extra peace of mind.

The support team were excellent. They responded very quickly to my query regarding my DAB radio. The proposed solution worked perfectly. It is really good to know that such a fine support team is behind you for the unlikely event that they may be needed.
My experience over the weekend will ensure that I will look at Oakcastle to provide any further electronic kit in the future.

Small problem with the DVD 15", but fast response from the support team, all sorted now and the device is working very well. Suggest that if any probs encountered by a new buyer, email the team quickly for a rapid response. Shame no phone number, but you cant have it all. good product.

Fantastic customer service snd good quality product, asked about buying a replacement controller as I misplaced mine and they sent one out no problem

Contacted this company via Amazon as I purchased a stereo system ( 2 years ago)
Very quick response and arranged for a replacement remote control which had failed at no cost to me
Excellent customer service

After buying a DAB500 from Oakcastle I had an issue with DAB displaying a message system not recognized After registering my DAB 500 I contacted customer services about the issue I received a same day response and was able to rectify the problem

The DAB 500 was a good buy for us. Enabling playing of our collection of CD's
and good reception on DAB radio.
We had a problem with tuning and contacted Oakcastle who replied promptly with a solution that worked. Top marks for customer service.

After six months of using Oakcastle, my remote packed up. The remote is an essential piece of kit when using the Oakcastle Radio and CD payer.
I contacted Oakcastle Support and within three working days as I a had a new remote, which was delivered by Amazon. Outstanding service.
Terence Driscoll Tuesday 5 August 2025

Returned with a solution to my problem very quickly. However did not give an explanation for the problem. Would have been nice to know what caused it. For speed of reply I cannot fault them.

We are very happy with our new Oakcastle DAB 400 but could not get the CD eject/open function to work.
Emilyn on the Majesty Technical Support Team immediately replied to my emailed request for help with the simple remedy. Good product, reasonable priced and prompt & kindly customer support.

I contacted the company as I was at a loss as how to deal with an issue with my dab radio. Their reply from an engineer was almost straight away, informing me of a solution, tried his suggestion and it worked.Well done to the company and staff.

DVD100 is a great little DVD Player, easy to install, very compact and neat looking.
I’m very please I chose Oakcastle, as I looked at many devices and they all looked good.
Multi-Region which I have needed for a long time.

My name is Anthony McLaughlin - this is my online email address 😊👍