Oakmans Estate Agents Reviews 

532
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. Reviewers appreciate the clear explanations, detailed information, and proactive communication from the team, ensuring a smooth process. Many consistently report a positive overall experience, highlighting the excellent support and guidance provided throughout their journey. However, some reviewers were not happy with the responsiveness and professionalism of the company. Some customers reported issues with unanswered queries, delayed administrative tasks, and feeling disrespected during their tenancy or sales process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the support received,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the helpfulness and... See more

Location

Customers had ambiguous experiences with location, with some reviewers mentioning specific geographical areas... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful howev... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience with Oakmans. We had a thorough chat about what we wanted, what we were looking for, our budget and what our main priorities are. We were then given options th... See more

Company replied

Rated 5 out of 5 stars

The team at Oakmans have been brilliant. From first survey, writing the sales material and then the support to the full process the team supported and advised us. Without Alex (Sales) and Sue (chasi... See more

Rated 5 out of 5 stars

We're in the process of buying our first home and Oakmans have been nothing but helpful so far. We were shown the house by Sophie, who was incredibly kind and explained a few bits to us with such ent... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(532)

383 reviews in the last 12 months

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Rated 5 out of 5 stars

House viewings

We had a very positive experience with Oakmans.
We had a thorough chat about what we wanted, what we were looking for, our budget and what our main priorities are.
We were then given options that were run through properly. We knew everything we needed to know and felt comfortable asking questions. Our needs were met and understood and the care Oakmans gave was amazing.
Abbi and Harry were incredibly helpful and supportive during our viewings. Making sure all questions were answered and that we felt comfortable and listened too.

We were fortunate enough to want one of the houses and reserving this was a very good and efficient process.

November 15, 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Hi Charley, thank you so much for taking the time to share such detailed feedback. We’re delighted to hear you had a positive experience with Oakmans and that Abbi and Harry made the process so clear and supportive throughout your viewings. We're glad to know you felt listened to and well looked after and we’ll be sure to pass your kind words on to the team.

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Rated 5 out of 5 stars

All members of staff were very…

All members of staff were very attentive and took there time to ensure they dealt with our requests

November 15, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi Rebecca, thanks for your great review. We're delighted to hear the team members you encountered were attentive and proactive. It’s great to know you had such a positive experience!

Rated 5 out of 5 stars

Harry and Jake are the GOATS

It was a very quick and smooth process despite us being so late to the process.

November 15, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thanks so much for your review! We’re thrilled to hear Harry and Jake made such a great impression - they’ll really appreciate your kind words.

Rated 5 out of 5 stars

Harry’s a goat

Harry was a brilliant help today and an absolute legend. Give him a raise. Helped us find the perfect house and had a great time and laugh with him too. Sound guy. Jake was also extremely helpful and helped make the process easy and understandable

November 15, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi Kai, thank you so much for taking the time to share such brilliant feedback. We’re delighted to hear Harry and Jake made the experience enjoyable and straightforward while helping you find the perfect house!

Rated 5 out of 5 stars

Amazing service!

Harrison was extremely helpful and friendly. Great customer service and was fantastic at communicating as booking a house was a nerve racking experience!

November 15, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi Mia, thank you for taking the time to share your experience. We’re so glad to hear Harrison was friendly, helpful, and reassuring throughout what can be a nerve-racking process.

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Rated 4 out of 5 stars

very enthusiastic

good experience. abbi and paul knew a lot about the houses and were very enthusiastic. look forward to getting a house with them

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for the great review, Sofia! We'll be sure to pass on your compliments to Abi and Paul, and wish you the best of luck finding your home!

Rated 5 out of 5 stars

great customer service from Abbi and…

great customer service from Abbi and Paul. very welcoming

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

We really appreciate your feedback! It’s great to hear Abbi and Paul were so welcoming and provided such a positive experience.

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Rated 5 out of 5 stars

Harrison did an amazing tour of all the…

Harrison did an amazing tour of all the houses and made us feel really heard. Great experience

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi J, thank you for taking the time to leave us such lovely feedback. We’re delighted to hear Harrison made you feel listened to and helped make your viewings a great experience!

Rated 5 out of 5 stars

Harrison was great and lovely

Harrison was great and lovely. Very informative and knew everything. Very friendly. My guy

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thanks for your review, Rico! We’re so glad to hear Harrison was friendly, knowledgeable, and made your experience enjoyable. We’ll be sure to pass on your comments.

Rated 5 out of 5 stars

Very helpful staff

Very helpful team. Harrison was an amazing tourguide.

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your great feedback, Henry! It’s great to hear Harrison and the team were so helpful and made your viewing experience a positive one.

Rated 5 out of 5 stars

Great house viewing experience

Harrison made a lovely effort guiding us through the houses, allowing us to make a good decision on what house to pick.

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi Dan, we really appreciate you taking the time to share your experience. It’s wonderful to hear Harrison made the viewing process smooth and enjoyable.

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Rated 5 out of 5 stars

Harrison was very descriptive and…

Harrison was very descriptive and knowledgeable and made the viewings an enjoyable experience. We managed to look through lots of houses thoroughly and the experience seemed very simple and efficient and easy.

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your review, Noah! It's great to hear Harrison’s knowledge and attention to detail made your viewings both efficient and enjoyable.

Rated 5 out of 5 stars

We’re very helpful going through the…

We’re very helpful going through the tricky process of choosing and finding houses to live next year for university students (GREG)

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thanks for your review, Ethan! We’re delighted to hear Greg was so supportive and helped guide you through what can be a tricky process.

Rated 5 out of 5 stars

Really great and helpful experience

Really great experience - thank you very much! Greg was amazing and very helpful with our questions

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi Daisy, thank you for your lovely feedback! We’re thrilled to hear Greg was so helpful and made the experience enjoyable from start to finish.

Rated 5 out of 5 stars

Very helpful

Very helpful, great experience, thank you Greg!

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your feedback, Francesca! We shall pass your compliments onto Greg!

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Rated 5 out of 5 stars

student house searching

they made the whole house searching really easy and quick especially meg, she was really helpful and nice. Office is really nice and very helpful being able to sit down and look at houses, pick and look directly at them. Overall a 5 star experience!

November 14, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi Gracie, thank you for sharing your experience! We’re so glad Meg and the team made the house-searching process smooth, supportive, and enjoyable. We really appreciate your 5-star feedback!

Rated 5 out of 5 stars

The company was very proactive in terms…

The company was very proactive in terms of chasing up our appointment, and were very helpful during the process. Finding a house can be very difficult and stressful and Greg made it a whole lot simpler.

November 14, 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you, Will! We’re so pleased to hear Greg was proactive and helped make finding your house a simpler, less stressful experience.

Rated 4 out of 5 stars

Good friendly members helped us choose…

Good friendly members helped us choose and select which house was right for us

November 14, 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for your feedback! We're really pleased to hear the team were friendly and helpful in guiding you through choosing the right house. We hope we can turn your experience into a 5 star by continuing to provide a smooth and supportive experience.

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