Oakmans Estate Agents Reviews 

530
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and supportive approach, making complex processes feel much easier and less stressful. Many highlight the clear explanations and detailed information provided, ensuring people feel comfortable and well-informed, with the team often going above and beyond. However, some customers noted issues with communication and responsiveness, experiencing delays in feedback or having concerns addressed. A few others felt the company displayed unprofessionalism or a lack of care, particularly regarding management interactions, deposit deductions, or timely maintenance.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and helpfulness... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the team supports them every... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease and clarity of... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers praising excellent communication during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful howev... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience with Oakmans. We had a thorough chat about what we wanted, what we were looking for, our budget and what our main priorities are. We were then given options th... See more

Company replied

Rated 5 out of 5 stars

The team at Oakmans have been brilliant. From first survey, writing the sales material and then the support to the full process the team supported and advised us. Without Alex (Sales) and Sue (chasi... See more

Rated 5 out of 5 stars

We're in the process of buying our first home and Oakmans have been nothing but helpful so far. We were shown the house by Sophie, who was incredibly kind and explained a few bits to us with such ent... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(530)

392 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Dominic was friendly and professional. Certainly knew what he was doing. No disruption whatsoever.

December 4, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your feedback. We’re pleased to hear that Dominic was friendly and professional, and that everything was handled smoothly with no disruption.

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Rated 5 out of 5 stars

Excellent sales progression

Sue in sales progression in particular was incredible and the transaction wouldn't have happened without her! Thank you very much

November 28, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your kind words. We’re really pleased to hear that Jamie provided top-class communication and organised the photo shoot so well. We appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Quick and easy service and helped us…

Quick and easy service and helped us out even though our original house had been taken, Jai was very nice and great to talk to for any questions I had

November 26, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your feedback, Izaak. We’re pleased to hear the service was quick and easy, and that Jai was able to help once the original property was no longer available.

Rated 4 out of 5 stars

Quick and simple service

Quick and simple service from Jai however it would be nice to know the prices of the properties before going to view them.

November 26, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your feedback, Ed. We’re glad to hear the service was quick and straightforward, and we’ll use your comments on property pricing to help make the process smoother going forward.

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Rated 5 out of 5 stars

Ollie was very helpful and explained…

Ollie was very helpful and explained the process to us well. Very friendly !

November 24, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your lovely feedback! We’re really pleased to hear that Ollie was so helpful and took the time to explain the process clearly - we will pass on your compliments.

Rated 5 out of 5 stars

Amelie

Amelie, she was very helpful and answered all our questions.

November 22, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for taking the time to leave us a review Em!

Rated 5 out of 5 stars

In and out very efficiently

In and out very efficiently, found exactly the house we were looking for. Harrison was very helpful and helped us through the whole process.

November 20, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for the great feedback! We’re glad the process was smooth and that you found the house you wanted. We’ll be sure to pass your comments on to Harrison.

Rated 5 out of 5 stars

Very good service

Very good service, quick and efficient. Would recommend 100% especially if harrison is your estate agent.

November 20, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for the great review! We’re glad the service was quick and efficient for you, and we’ll make sure Harrison sees your feedback. We really appreciate the recommendation.

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Rated 5 out of 5 stars

Very good service

Very good service. Quickly sorted through houses and took us out to them. House sorted in 2 hours. Harrison is a great representative for the company. 100% recommend

November 20, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi, thank you for taking the time to leave us a review. We’re glad the process was quick and that you were able to find a house so efficiently.

Rated 5 out of 5 stars

Abi and Paul were very helpful.

Abi and Paul were very helpful.

November 19, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for sharing your feedback. It’s great to hear that Abbi and Paul were able to help - we’ll make sure they see your comments.

Rated 5 out of 5 stars

Paul and Abbi where very helpful today…

Paul and Abbi where very helpful today with finding our second year house and gave us lots of helpful information.

November 19, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thanks for taking the time to leave a review. We’re really glad to hear that Abbi and Paul were helpful and gave you the information you needed while looking for your second-year house. We’ll be sure to pass your feedback on to them.

Rated 5 out of 5 stars

Very helpful touring around the house

Very helpful touring around the house, answered all questions. Massive thanks to abbi and Paul.

November 19, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for taking the time to leave us a great review, and for your lovely feedback about Abi and Paul! We're glad they made a positive impression and answered all your questions.

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Rated 5 out of 5 stars

Lovely experience

Luke & Tate did a great job explaining everything to us and making us comfortable. Jake too. Would recommend to a friend.

November 19, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you so much for your lovely feedback! We're delighted to hear that Luke, Tate, and Jake made you feel comfortable and explained everything clearly. We really appreciate your recommendation.

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and informative

Luke, Tate

November 19, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your kind feedback - we’re glad to hear the team were able to help!

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Rated 5 out of 5 stars

Very informative staff

Everyone was very helpful and answered any questions we had in an easy to understand way.

November 19, 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your feedback! We’re pleased to hear the team were informative and able to assist.

Rated 5 out of 5 stars

Lovely experience

Lovely people showing us around, very personable, each property accessible

November 19, 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for taking the time to leave us a review! We’re so pleased to hear you had a lovely experience with us.

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