OakNorth Bank Reviews 

21,007
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that opening accounts online and navigating the website is exceptionally straightforward, secure, and user-friendly. People consistently praise the highly competitive interest rates and efficient fund transfers provided throughout their fixed term investments. Consumers find the overall end to end process extremely smooth, reliable, and well organized from start to finish. However, some customers also noted concerns about unexpected interest rate fluctuations or third party processing issues. A few reviewers mentioned desiring faster access options or experiencing occasional service limitations with certain features. Despite these minor drawbacks, consumer satisfaction remains broadly positive regarding the general banking services offered.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how stress-free and easy... See more

Website

Consumers find website to be positive, highlighting that the online platform is very intuitive and simple to... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with polite, friendly,... See more

Price

Users describe positive interactions with price, frequently highlighting competitive interest rates and easy... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the good interest rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more

Company replied

Rated 5 out of 5 stars

Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy w... See more

Company replied

Rated 5 out of 5 stars

It was really easy to open an account online. I couldn't transfer money directly from my nominated bank account but I think that was due to security from my bank rather than Oak North. Was easyvto do... See more

Company replied

Rated 5 out of 5 stars

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more

Company replied


Company details

  1. Bank
  2. Financial Institution
  3. Private Sector Bank
  4. Savings Bank

About OakNorth Bank

Written by the company

Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more. OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Visit www.oaknorth.co.uk for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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4.8

All reviews

(21,007)

3,960 reviews in the last 12 months

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Rated 5 out of 5 stars

I didn’t have any problems…

I didn’t have any problems re-investing, I have had problems in the past, with Oak North, my password seemed to be rejected a lot, this time it wasn’t, and the interest is good, I am happy with that ,

August 22, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're glad to hear that your recent experience with re-investing was smooth and that you're happy with the interest rate. We appreciate your positive feedback!

Rated 5 out of 5 stars

Really easy to go on to the website

Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy with their services.

August 20, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you found our website easy to use and that all the information you needed was readily available. It's wonderful to know that you're happy with our services and found moving and depositing funds straightforward!

Rated 5 out of 5 stars

All good 👍 keep the rates competitive…

All good 👍 keep the rates competitive no issues.
Would recommend using them.

August 21, 2026
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Reply from OakNorth Bank

We're so pleased to hear that you found our rates competitive and had no issues. We truly appreciate your recommendation and positive feedback!

Rated 5 out of 5 stars

Clear easy to navigate website

Clear easy to navigate website, good communication via email with updates regarding all aspects of accounts.

August 20, 2026
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Reply from OakNorth Bank

We're delighted to hear that you found our website clear and easy to navigate. We also appreciate your kind words about our communication and updates.

Rated 4 out of 5 stars

There were no issues setting up the…

There were no issues setting up the account. All went fine.

August 21, 2026
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Reply from OakNorth Bank

We're so glad to hear that everything went smoothly with your account setup and that you had a positive experience. Thank you for your feedback!

Rated 5 out of 5 stars

Would highly recommend

Really easy website to navigate. I transferred an ISA into Oaknorth and the whole process was really quick and I was kept informed of the progress throughout. Would highly recommend

August 21, 2026
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Reply from OakNorth Bank

We're so pleased to hear you found our website easy to navigate and that your ISA transfer was quick and that you were kept informed throughout the process. Thank you for your recommendation!

Rated 5 out of 5 stars

Solid bank for saving accounts

I have been using OakNorth bank for many years now. Their saving accounts are generally very good and sometimes one of the best in the market.

Very easy to set up accounts and keep track of savings and interest. They are very clear about what you will get.

I recently had an issue with one of my accounts without even knowing. OakNorth contacted me proactively and even offered a goodwill for their mistake without me even demanding anything. When I called them later to make sure the issue is resolved, they confirmed it was within 2 minutes! Other banks would take at least 15 minutes from the moment they pick up the phone. This is a great example of how customers should be treated contrary to what high street banks do.

Honestly, if you want a solid savings account without seemlinglessly endless phone calls, then this is one of the banks to consider.

August 20, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re delighted to hear that you have continued to have a positive experience with OakNorth over the years and that you have found our savings accounts easy to manage and our team helpful. We’re also pleased that we were able to contact you regarding the issue with your ISA transfer and provide support. A new transfer request was received from your ISA provider and was processed successfully, with your funds transferred as requested. We really appreciate you taking the time to share your experience

Rated 4 out of 5 stars

It was easy to use

August 21, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you found our product easy to use. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

New Account

Clear information, easy to follow process to open new account

August 14, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that the information was clear and that you found the process to open your new account easy to follow. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to set up

Easy to set up
Easy app to use
You can see the intrest daily which is really good

August 20, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear you found the setup easy and our app simple to use. It's great to know you appreciate being able to see your interest daily!

Rated 5 out of 5 stars

Good rates easy IT

Good rates easy IT. Very easy to use and underdtand

August 20, 2026
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Reply from OakNorth Bank

Thanks for your review. We're delighted to hear you're enjoying your experience with us!

Rated 5 out of 5 stars

Efficient

Efficient, quick and easy.

August 20, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thanks for your review. We're delighted to hear you're enjoying your experience with us!

Rated 5 out of 5 stars

The website was very intuitive and…

The website was very intuitive and enabled me to spread my investment where I wanted to split. Also with a competitive interest rate.

August 20, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you found our website intuitive and that you were able to manage your investment as you wished. We're also pleased that you found our interest rates competitive. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy online banking

Easy online banking

August 20, 2026
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Reply from OakNorth Bank

Thank you for your feedback! We're pleased to hear you found the Online Banking platform easy to use and had a positive experience.

Rated 5 out of 5 stars

Great app easy to navigate

Great app easy to navigate

August 20, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so glad to hear that you find our app great and easy to navigate! Thank you for taking the time to share your positive feedback; we truly appreciate it.

Rated 5 out of 5 stars

Easy to carry out renewal instructions

Easy to carry out renewal instructions, good rate of interest paid

August 19, 2026
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Reply from OakNorth Bank

We're happy to hear that our renewal process was straightforward and that you appreciate the interest rate. We value your positive feedback.

Rated 5 out of 5 stars

ISA Transfer to Oak North

I transferred my ISA to Oak North and the process was seamless.

August 19, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that your ISA transfer process was seamless. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Great conditions

All great. Good conditions. App easy to use. Thank you.

August 19, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so glad to hear everything is great and that you find our app easy to use! Thank you for your positive feedback.

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