I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy w... See more
Company replied
It was really easy to open an account online. I couldn't transfer money directly from my nominated bank account but I think that was due to security from my bank rather than Oak North. Was easyvto do... See more
Company replied
I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more
Company replied
Company details
About OakNorth Bank
Written by the company
Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more.
OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses.
It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Visit www.oaknorth.co.uk for more information.
Contact info
6th Floor, Ship Canal House, 98 King Street, M2 4WU, Manchester, United Kingdom
- 0330 3801 181
- businessdesk@oaknorth.co.uk
- oaknorth.co.uk
4.8
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New customer to Oak North.
I've only just started in vesting with Oak North. I chose Oak North because the reviews from others was very positive. Easy to set up and transfer funds for the fixed term investment I chose.
April 4, 2026
Reply from OakNorth Bank
We're so pleased to hear that you had a positive experience setting up your fixed-term investment with us. It's wonderful that you found the process easy!
Reply from OakNorth Bank
We're so happy to hear you found our website easy to use and our rates satisfactory. We appreciate your positive feedback!
The transfer of my ISA from another…
The transfer of my ISA from another company was made extremely easy by OakNorth, to which I’m grateful & would recommend.
I meant to add that the % rate was very competitive ✅
August 18, 2026
Reply from OakNorth Bank
We're delighted to hear that your ISA transfer was made extremely easy and that you found our interest rates to be very competitive. Thank you for your recommendation!
Helpful and efficient
Helpful and efficient. Did what I wanted and it was carried out the same day.
September 1, 2026
Reply from OakNorth Bank
We're delighted to hear that our service was helpful and efficient, and that we were able to carry out your request on the same day. Thank you for your positive feedback!
Good range of accounts
Good range of accounts to choose from with competitive interest rates.
August 18, 2026
Reply from OakNorth Bank
We're delighted to hear that you appreciate the variety of accounts we offer and our competitive interest rates. Thank you for your positive feedback!
Already a long standing customer
Already a long standing customer. Interest rate was better than most.
have always had good service in the past.
August 18, 2026
Reply from OakNorth Bank
We truly appreciate your long-standing loyalty and are so pleased to hear that you've consistently received good service from us. It's wonderful to know our interest rates have been competitive for you!
Easy to open account
Easy to open account. Hassle free and one of the best ISA rates I found in the market.
August 18, 2026
Reply from OakNorth Bank
We're so pleased to hear you found opening an account easy and hassle-free, and that you appreciate our competitive ISA rates! Thank you for your positive feedback.
No cause for complaint but all…
No cause for complaint but all organisations have the ability to improve hence the 4 stars
August 13, 2026
Reply from OakNorth Bank
Thank you, we appreciate you taking the time to share your feedback
New Account Opening A OK
Opening the new account was straightforward. Oaknorth is always up to speed with the competition so usually very good value and service is fine.
August 22, 2026
Reply from OakNorth Bank
We're so pleased to hear that opening your new account was straightforward and that you find our value and service to be consistently good. Thank you for your positive feedback!
ISA transfer went perfectly.
My ISA transfer to OakNorth Bank went perfectly. I had been referred by a friend and we both received the referral bonus. I had a query which was answered within hours. I was very impressed with the service I received.
May 27, 2026
Reply from OakNorth Bank
We're thrilled to hear that your ISA transfer was seamless and that you and your friend both benefited from our referral bonus. It's wonderful to know your query was answered so quickly and that you were very impressed with our service!
Easy to access and great interest rates
August 14, 2026
Reply from OakNorth Bank
We're so happy to hear that you found our services easy to access and appreciate our great interest rates. Thank you for your positive feedback!
Excellent communication
Excellent communication. Ideal notification date regarding ISA maturity.
Helpful, unbiased reinvestment options.
Smooth throughout 👌
August 15, 2026
Reply from OakNorth Bank
We're so pleased to hear that you experienced excellent communication and found the notification date for your ISA maturity ideal. It's great that our reinvestment options were helpful and unbiased, and that the entire process was smooth for you.
IOaknorth savings account
I was kept informed about my account reaching maturity and given several options for reinvesting or closing it.
I opted to reinvest and the online process was efficient and easy.
August 15, 2026
Reply from OakNorth Bank
We're so pleased to hear that you were kept informed about your account's maturity and found the online reinvestment process efficient and easy. Thank you for sharing your positive experience!
All straight forward
All easy and straight forward re opening new account online. All very clear. Competitive interest rate.
August 16, 2026
Reply from OakNorth Bank
We're so pleased to hear that opening your new account online was easy and straightforward, and that you found everything very clear. We appreciate your positive feedback on our competitive interest rates!
Good timed contact
August 14, 2026
Reply from OakNorth Bank
Thank you for your feedback. We’re delighted to hear that you were happy with the timely communication you received from us.
Easy to Open OakNorth Bank online…
Easy to Open OakNorth Bank online account. Reasonable interest rates.
Thanks for excellent service.
August 20, 2026
Reply from OakNorth Bank
We're delighted to hear that you found opening your account straightforward and are happy with our interest rates. Thank you for your kind words about our service!
Very good 1 year fixed rate and simple system to effect it
Excellent fixed rate product and easy on-line process to set up. Have used Oaknorth a number of times and found them very reliable in every respect
August 15, 2026
Reply from OakNorth Bank
We're so pleased to hear you found our fixed-rate product excellent and the online setup process easy. It's wonderful to know you've found us reliable every time you've used our services.
Reply from OakNorth Bank
We're delighted to hear that setting up your account was easy and that you appreciate our great rates. Thank you for your positive feedback!
All good account and set up
August 15, 2026
Reply from OakNorth Bank
We're so glad to hear that your account and setup process was all good! We truly appreciate your positive feedback and are happy you had a great experience.
I had a very good experience with the…
I had a very good experience with the bank when I opened a fixed-term bond online. I had been banking with OakNorth for 3 years. Good rates. The whole process was quick and easy.
I’m really happy and feel safe banking with OakNorth. I would definitely recommend the bank to others.
August 15, 2026
Reply from OakNorth Bank
We're so pleased to hear you had a very good experience opening your fixed-term bond online and that the process was quick and easy. It's wonderful that you feel safe banking with us and would recommend us to others. Thank you for your continued trust and positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.