OakNorth Bank Reviews 

21,023
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that opening accounts online and navigating the website is exceptionally straightforward, secure, and user-friendly. People consistently praise the highly competitive interest rates and efficient fund transfers provided throughout their fixed term investments. Consumers find the overall end to end process extremely smooth, reliable, and well organized from start to finish. However, some customers also noted concerns about unexpected interest rate fluctuations or third party processing issues. A few reviewers mentioned desiring faster access options or experiencing occasional service limitations with certain features. Despite these minor drawbacks, consumer satisfaction remains broadly positive regarding the general banking services offered.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how stress-free and easy... See more

Website

Consumers find website to be positive, highlighting that the online platform is very intuitive and simple to... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with polite, friendly,... See more

Price

Users describe positive interactions with price, frequently highlighting competitive interest rates and easy... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the good interest rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more

Company replied

Rated 5 out of 5 stars

Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy w... See more

Company replied

Rated 5 out of 5 stars

It was really easy to open an account online. I couldn't transfer money directly from my nominated bank account but I think that was due to security from my bank rather than Oak North. Was easyvto do... See more

Company replied

Rated 5 out of 5 stars

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more

Company replied


Company details

  1. Bank
  2. Financial Institution
  3. Private Sector Bank
  4. Savings Bank

About OakNorth Bank

Written by the company

Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more. OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Visit www.oaknorth.co.uk for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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4.8

All reviews

(21,023)

3,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Competitive savings rate and very easy…

Competitive savings rate and very easy to navigate web site with prompt confirmation that funds had been deposited. Would recommend to other customers.

August 25, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear you found our savings rate competitive and our website easy to navigate. It's great that you received prompt confirmation of your deposited funds!

Rated 5 out of 5 stars

Professional prompt service with very…

Professional prompt service with very competitive pricing.

August 5, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you found our service professional and prompt, and our pricing very competitive. Thank you for your positive feedback!

Rated 5 out of 5 stars

Offering excellent service and very…

Offering excellent service and very competitive saving products.

August 10, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you're pleased with our excellent service and competitive savings products. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fantastic customer service

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rate increased. Oak North always honour the newest rate. Amazing customer service.
Their website is easy to use and they keep in touch with relative info. I have used them on numerous occasions great company.

August 21, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so happy to hear about your positive experience with us, especially regarding the rate increase on your Fixed Rate Cash ISA. It's wonderful to know that our commitment to honoring the newest rates and our customer service made a difference. We also appreciate your kind words about our website and communication. Thank you for being a valued customer!

Rated 5 out of 5 stars

Oak North sorted our problems with accounts.

After a few difficult days with our accounts, Oak North resolved the problem and came good for us.
Thank you so much.

August 22, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so glad we could resolve the issues with your accounts and that everything worked out well. We appreciate your kind words!

Rated 5 out of 5 stars

Easy to open

Easy to open

August 9, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re delighted to hear that you found the account opening process easy and straightforward.

Rated 5 out of 5 stars

Easy set up

Easy set up, no hassle and uncomplicated
Good rate of interest

August 9, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you found the setup easy and uncomplicated, and that you're happy with our interest rates. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good format and easy to use.

Good, clear and precise website so easy to use.

August 9, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We appreciate your feedback and are so glad you found our website clear, precise, and easy to use. Thank you for your positive comments!

Rated 5 out of 5 stars

Oaknorth a good company to use

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account .
No complication or unnecessary account's or calls made to you.
Just smooth transaction all the way , I would highly recommend .
Thank you OakNorth once again .
Lynda M.

August 8, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We are so pleased to hear that you found the online setup process super easy and that the instructions for maturing savings were clear and simple. It's wonderful to know you experienced smooth transactions and would highly recommend us.

Rated 5 out of 5 stars

The account was easy to open

The account was easy to open & fund plus the interest rate was the best at the time

August 9, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We appreciate your feedback and are so happy to hear that you found it easy to open and fund your account, and that you found our interest rates to be excellent!

Rated 5 out of 5 stars

Save

Easy to open

August 9, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re delighted to hear that you found opening your account easy and straightforward. We appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Honest opinion

Can't recall any issues setting the account up , so must have been very easy.
The website used to manage the account is very clear and simple
Excellent rate of interest at the time of opening the account

August 12, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that setting up your account was easy and that you find our website clear and simple to manage. It's also great to know you appreciate our interest rates!

Rated 5 out of 5 stars

Very easy.

Very easy.
System also very user friendly with immediate updates.

August 8, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're happy to hear you found our system user-friendly and appreciated the immediate updates. Thank you for your positive feedback!

Rated 5 out of 5 stars

Reaching this provider easily

Reaching this provider easily by phone. Easy to set up & concise

August 8, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you found it easy to reach us by phone and that the setup was straightforward and concise. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very easy to open new ISA and transfer…

Very easy to open new ISA and transfer in. Kept updated and offered great rate

August 22, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that opening your new ISA and transferring funds was an easy process for you, and that you appreciate the updates and great rate. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very easy to communicate and never no…

Very easy to communicate and never no problems logging in

August 22, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you find it easy to communicate with us and that you haven't experienced any login issues. Thank you for your positive feedback!

Rated 4 out of 5 stars

Sorted out my problems with patience…

Sorted out my problems with patience and sympathy

August 8, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re pleased to hear that we were able to help resolve the issues you experienced and that you found our team patient and understanding. We appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Good communication

Good communication, prompt action on the account.

August 20, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that you experienced good communication and prompt action with your account. Thank you for sharing your positive feedback!

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