Ocean & Cove Reviews 

42
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly exceptional quality of the children's clothing and stylish accessories, noting that items wash exceptionally well, stay remarkably soft, and hold up wonderfully over time. Many people also highlight the remarkably fast shipping times alongside the consistently helpful and friendly support team. Some reviewers were not happy with specific product design choices, mentioning practical concerns such as smaller changing mat dimensions, restrictive bag openings, or unexpected handle durability issues. A few consumers also encountered frustrating communication delays and unresolved concerns when attempting to contact customer support about missing items.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous quality, soft materials, and excellent... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items like blankets, clothes, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting incredible support, quick... See more

Order

People report positive experiences with order, noting that items arrive exceptionally quickly and quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best small independent baby business! Blankets and baby clothes are incredible quality and wash really well too. And they stock the most aesthetic accessories such as changing bags, packing cubes... See more

Company replied

Rated 5 out of 5 stars

The customer service from Ocean & Cove was quick and friendly, most of all the brown changing bag is absolutely stunning😍 I am obsessed it’s even better looking in person. I also bought 2 more item -... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased a selection of clothes for both of my daughters and the changing bag. Everything is of such a high quality and the customer service is incredible. The new changing bag is suc... See more

Rated 5 out of 5 stars

the most amazing small business! the loveliest lady ever to speak to, super quick delivery and the clothes are absolutely amazing! been ordering for well over a yes now and it just keeps getting bette... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(42)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Unreal quality and amazing customer…

Unreal quality and amazing customer service. I already cant wait to order again!

September 17, 2026
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Reply from Ocean & Cove

Thank you so much for your lovely review! We’re so happy to hear you’re pleased with both the quality and our customer service. We can’t wait to welcome you back for your next order!

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Rated 5 out of 5 stars

Obsessed

The clothing is so well designed and thought out. I’ve purchased clothes from my little one being months old to now 2! The clothes last so well in the wash and you can really see the quality of the product you are getting. Charlotte has such amazing customer service and I’ve had a delivery arrive two days after ordering previously! I cannot fault Ocean and Cove at all!!

September 19, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for such a lovely review! 🤎 It means the absolute world to know you’ve been dressing your little one in Ocean & Cove from just a few months old all the way through to 2! We put so much thought into the quality and design of every piece, so hearing how well they’ve lasted and washed is so lovely.

Thank you for continuing to support our little brand, it really does mean more than you know!

Rated 5 out of 5 stars

Gorgeous pieces

I have ordered a few Pieces from Ocean & Cove and they are honestly all so gorgeous, but my favourite is the Espresso pebbled baby changing bag. I was looking for a new stylish baby changing bag and this one is so perfect! I cant wait for the next season of clothes to be released x

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Super company

Ocean & Cove are a great baby company I have loved every order I have received. The quality of the clothes are great and the customer service is 100%. I would really recommend them to all new mums.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Perfection! 🤍

I’ve dressed my little boy in Ocean & Clove for the best part of a year now, and it’s genuinely become one of my absolute favourite children’s clothing brands.

The quality is second to none – everything we’ve had has been beautifully made, washes so well and still looks amazing after plenty of wear (which, with a toddler, says a lot!). There’s always such a lovely range to choose from too, and I love that they regularly do sales and giveaways. It’s such a nice touch and really shows the thought that goes into the brand.

The customer service is just as amazing as the clothes. The owner is genuinely so lovely, helpful and always goes above and beyond. Orders are dispatched ridiculously quickly too, which I honestly don’t know how she manages while also having a toddler and a newborn!

It’s one of those small businesses I’m genuinely so happy to support. Rhodes has practically grown up in Ocean & Clove over the last year, and I can’t recommend them enough. 🤍

August 28, 2026
Unprompted review
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Rated 5 out of 5 stars

I absolutely love your materials and…

I absolutely love your materials and the way you make your PJ sets for our little chick! 🐣❤️ The quality is amazing, and I especially love that they’re 100% cotton. My baby has sensitive skin, so your soft, gentle material is perfect and makes me feel so happy and comfortable purchasing from your website. 🥰

I’ll definitely be purchasing again! Please make some bigger sizes for babies and toddlers, as I’d love to see more options as they grow. More cute designs and lovely baby essentials would be amazing too! ❤️ Keep up the amazing work! xx

July 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service,

Almost instant replies on a sunday of all days for a refund on a clothing item that I ordered the incorrect size for (my mistake)

Resolution was made immediately, and a full refund!

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful company and people.

I honestly cannot recommend Ocean & Cove enough! ❤️

I purchased a nappy bag and nappy caddy and I was absolutely delighted with both. The nappy bag is gorgeous: I love the chocolate brown colour, the style and how practical it is. I genuinely get compliments on it wherever I go! The nappy caddy is equally perfect, with a great size and the soft teddy fabric is just beautiful.

When I had an issue with one of my products, Charlotte was so attentive, kind and incredibly helpful. She went above and beyond to resolve everything, and honestly, this is the best customer service I have received to date. It really makes such a difference to know you’re being looked after by a small business that genuinely cares about its customers. 🥰

I will definitely only be purchasing my baby accessories from Ocean & Cove from now on, and I’ll be recommending them to all my family and friends. Beautiful products, amazing quality and truly exceptional customer service, what more could you ask for? 🤍

August 13, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for such a lovely review! 🥹🤍 It genuinely means the world to us, and I’m so pleased we were able to get everything resolved for you. Thank you for choosing Ocean & Cove and for supporting our little business, we appreciate you so much! 🤍

Charlotte x

Rated 5 out of 5 stars

Lovely, high quality products

Lovely products, great quality, prompt delivery, all beautifully packaged and presented. I’d highly recommend.

July 24, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for your lovely review! We’re so pleased you’re happy with your order and the whole experience. Thank you for choosing Ocean & Cove and for recommending us, it really means so much!

Rated 5 out of 5 stars

The best baby brand about

The best baby brand about, quality is amazing, delivery is fast and service is wonderful. Amazing family run business

August 14, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for such a lovely review. It really means a lot to us, especially as a small family-run business. We’re so pleased you’ve been happy with the quality, delivery and service. Thank you for supporting Ocean & Cove!

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Rated 5 out of 5 stars

THE BEST BABY BRAND!!

10/10 service all the time! Clothes, teethers, blankets and caddies all made to an amazing quality!! Fast delivery and incredible customer service!! Our absolute favourite baby brand by a mile!!

August 14, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for your lovely review! It means so much to hear that we’re your favourite baby brand. Thank you for continuing to choose Ocean & Cove and for supporting our family-run business!

Rated 5 out of 5 stars

Couldn’t be happier with my latte midi,

Couldn’t be happier with my latte midi,
Honestly exceeded expectations with great and efficient service. Thank you ☺️

August 8, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you for your lovely feedback, we are so pleased you’re happy with your changing bag 🤍

Rated 5 out of 5 stars

A lovely brand quality is 10/10 and…

A lovely brand quality is 10/10 and delivery is always fast! My favourite small brand🤎

May 14, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for your lovely words, I’m so pleased you are happy with our quality and delivery service! 🤍

Rated 5 out of 5 stars

The best small independent baby shop

The best small independent baby business! Blankets and baby clothes are incredible quality and wash really well too. And they stock the most aesthetic accessories such as changing bags, packing cubes and water tumblers. Perfect place to buy gifts for new mums. We find ourselves often reordering!!

August 1, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for such a wonderful review! We’re so pleased you’ve loved everything you’ve ordered from us and that you keep coming back. Your continued support of our small family-run business genuinely means the world to us. Thank you for choosing Ocean & Cove!

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Rated 5 out of 5 stars

I love this brand so much

I love this brand so much! They have the best baby changing bag on the market, the quality is incredible and such a good price point. I also bought the matching changing mat and bag organizers- who doesn’t love matching sets! Just put in an order on some clothes too, a family owned company I keep coming back to!

August 5, 2026
Unprompted review
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Reply from Ocean & Cove

Thank you so much for such a lovely review! We love that you’ve got the full matching set and have now come back for clothing too. Your continued support means so much to us as a small family-run business. We hope you love your latest order just as much!

Rated 5 out of 5 stars

There is not a bad word to say about…

There is not a bad word to say about this brand, the quality of the clothes and the speedy delivery has always been 10/10 the best clothes for my little girl

August 5, 2026
Unprompted review
Ocean & Cove logo

Reply from Ocean & Cove

Thank you so much for your lovely review! We’re so happy to hear you’ve been pleased with the quality and service every time you’ve ordered. It means so much that you choose Ocean & Cove for your little girl. Thank you for your continued support!

Rated 5 out of 5 stars

Absolutely love love love this brand

Absolutely love love love this brand!

Have made 4? Orders I think, maybe more now and every single order is top notch, dispatched quickly and quality is always 10/10. Highly recommend!

August 12, 2026
Unprompted review
Ocean & Cove logo

Reply from Ocean & Cove

Thank you so much for your lovely review and for coming back to us time and time again! We’re so pleased you’ve loved every order. Your continued support and recommendation genuinely means so much to our small business!

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