Ocean Finance Reviews 

3,226
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the application and approval process quick, easy, and efficient. Many appreciated the user-friendly app for convenient account access and effective financial management. Reviewers consistently praised the excellent customer service, highlighting helpful interactions and feeling well-informed about their spending and payment schedules. However, some customers noted payment processing issues like double charges or fund transfer difficulties. Some reviewers were also dissatisfied with customer service, citing unhelpful agents, outdated processes for address/PIN changes, or problems with card delivery.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the application process is... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed,... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and convenience for managing... See more

Payment

Customers had ambiguous experiences with payment, with some finding the app a convenient tool for control and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professionalism,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Joining up was pretty straightforward with card arriving within days. Trying to include another cardholder was quite fretful, it would be very useful if there was dedicated tab for this. It took a lon... See more

Company replied

Rated 4 out of 5 stars

The process of being assessed & approved for an Ocean credit card was quick easy and efficient. Truly as I remember it took less than twenty minutes, my new card was reasonably quick to arrive. Again... See more

Company replied

Rated 5 out of 5 stars

It's doing very well my card has been very helpful this month I'll be paying it off then probably using it again. After next month I will try not to use it so much but it's there if I need it the only... See more

Company replied

Rated 5 out of 5 stars

Easy to apply, quick approval, sensible credit limits to begin with and very helpful for those with a not so good credit score. Great for bigger one off purchases. I used mine for a PlayStation 5 beca... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Finance Broker
  3. Financial Institution
  4. Mortgage Broker

Written by the company

Ocean Finance has been helping people with their finances for more than a quarter of a century. That means we’ve not only stood the test of time, but we’re experienced too! We’ll help you find the right product for your needs and situation – even if you have bad or adverse credit.

Ocean Finance

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,226)

765 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy application

Results comes through in seconds and no hard questions

July 9, 2026
Ocean Finance logo

Reply from Ocean Finance

Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Very fast and no hold ups

The link was easy to follow and it made it less hassle

July 9, 2026
Ocean Finance logo

Reply from Ocean Finance

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Interrest

I have no experience yet.just registered

July 9, 2026
Ocean Finance logo

Reply from Ocean Finance

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The Ocean Customer Contact Team

Rated 1 out of 5 stars

rubbish company

this company have been sending me e mails for months despite countless times being told i dont want there product i have had over 70 e mails from them they just ignore my request to be unsuscribed

May 14, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for your review, although we're sorry to hear that you are unhappy with our messaging. We will pass on your comments to the relevant team. If you need any help, then please reach out to us at contactus@ocean.co.uk

Thank you, and again, we apologise for any inconvenience.

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Ocean Finance Credit card

Ocean Finance Credit card. Gave me a good starting balance. They explained all you need to know. Clear and easy to understand. Have a online app. Which is easy to use connected with Capitol one. I am very happy with my new Ocean Credit card.

July 9, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for taking the time to share your review. We really appreciate the detailed positive feedback. We're so glad that you chose Ocean, and we wish you all the best for the future.

The Ocean Customer Contact Team

Rated 4 out of 5 stars

Quick & easy, can't be bettered

The process of being assessed & approved for an Ocean credit card was quick easy and efficient. Truly as I remember it took less than twenty minutes, my new card was reasonably quick to arrive. Again the activation of the card was a simple quick process nothing to worry over.
And the app is a very convenient tool for control and paying off the card when the time comes. I had the misfortune of forgetting my password or number putting that right and making a proper note of it this time around was a breeze no hassles at all. All in all if you are looking for a new Credit card the Ocean credit card would be a fine and useful choice for you.

July 8, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at contactus@ocean.co.uk. We would love to hear from you!

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Easy efficient service and a great app

Easy efficient service and a great app

July 7, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for taking your time to leave us a review! We are glad you are enjoying the service and will strive to continue to meet expectations.

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Has been very good so far

Has been very good so far

July 7, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for taking your time to leave us a review! We are glad you are enjoying the service and will strive to continue to meet expectations.

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Best credit card ever got a good limit…

Best credit card ever got a good limit was able to use straight away and the monthly payment is a affordable

June 18, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for the positive review, we really appreciate it!

The Ocean Customer Contact Team

Rated 4 out of 5 stars

Having just got a credit card

Having just got a credit card, the company did not make it a difficult process! I would recommend you to anyone, keep up the good work and the effincency of your company. Thank you.

July 3, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at contactus@ocean.co.uk. We would love to hear from you!

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Application is so easy and straight…

Application is so easy and straight forward

May 22, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Love ocean

Love ocean. The app is so easy to use. Customer service is exceptinal. Always polite. Can not do enough for you.

July 1, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

This is great to hear, thank you so much!

The Ocean Customer Contact Team

Rated 5 out of 5 stars

every part of the application was quick…

every part of the application was quick and easy thankyou

I am very Happy with the service

I can not understand why at the top of my experience it says I am unhappy when I am very Happy

May 1, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.

The Ocean Customer Contact Team

Rated 5 out of 5 stars

Great service all sorted very quickly…

Great service all sorted very quickly and easily

May 16, 2026
Unprompted review
Ocean Finance logo

Reply from Ocean Finance

Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.

The Ocean Customer Contact Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look