I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with compa... See more
Company replied
Easy onboarding. Great customer service. Fluid user experience and design to customer portal. So far so good. And priced amazingly. I just needed a registered office (unlikely any mail) to keep home a... See more
Company replied
Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more
Company replied
Company details
- Virtual Office Rental
- Business Center
- Business Management Consultant
- Business to Business Service
- Mailbox Rental Service
- Telephone Answering Service
About OfficeServ
Written by the company
Virtual Office
Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.
The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.
Registered Address
Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on
Registered OfficeContact info
82A James Carter Road, IP287DE, Mildenhall, United Kingdom
- 01638485100
- client.services@office-serv.co.uk
- office-serv.co.uk
4.8
Excellent
897 reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable
July 30, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review, it is greatly appreciated.
The OfficeServ Team
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
We appreciate and value your feedback.
The OfficeServ Team
Friendly UK-based service
When I signed up, I needed to have the documents checked quickly. I called up and had a real, UK-based person on the phone within a minute, who was friendly and helpful. The whole business was sorted out within 5 minutes. I'm happy that I chose Office-Serv for our registered address!
August 1, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us such a positive review.
Our client services team are always available to assist via telephone or email when needed, and strive to provide excellent customer service to both current and prospective clients.
We are happy to hear that you are pleased with our services!
The OfficeServ Team
Very simple and easy to set up
Very simple and easy to set up. Great customer service response afterwards with a query. Great value for money
July 27, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
We are pleased to hear that you find our services easy to use.
Our client services team are always available to assist however they can.
We strive to keep our pricing as competitive as possible.
The OfficeServ Team
It's good service with best price
July 31, 2025
Reply from OfficeServ
Hi there,
Thank you for taking the time to leave us a review, it is greatly appreciated.
The OfficeServ Team
My mail was quickly scanned and…
My mail was quickly scanned and delivered to me. I very much love this service!
July 30, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review, your kind words are greatly appreciated. We know how important it is to ensure all mail is received quickly and efficiently.
The OfficeServ Team
Easy to use website
Easy to use website, very reasonable fees and fast scanning of official documents. Would recommend.
July 28, 2025
Reply from OfficeServ
Hi there,
Thank you for taking the time to leave us a review, it is greatly appreciated. We are pleased to hear you found the website easy to navigate.
The OfficeServ Team
Thank you for brilliant service over…
Thank you for brilliant service over the year highly recommended for new start ups.
July 25, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review, your kind words are truly appreciated.
The OfficeServ Team
Reply from OfficeServ
Hi there,
Thank you for taking the time to leave us a review, it is appreciated.
The OfficeServ Team
Thanks Natasha&Ellie
As a buyer from China, I just have to sing praises for office serv-uk! I found them after being recommended by netizens on rednote, and I’m so glad I did.
What amazed me most is that from the first time I learned about their services to successfully purchasing them, it took less than 24 hours—such incredible efficiency!
During the payment process, I ran into some tricky issues and was really anxious. But Natasha and Ellie were absolute lifesavers.
They were so patient, guiding me step by step through the process and helping me sort everything out, which let me complete the payment smoothly.
And the efficiency didn’t stop there—from the moment I purchased the service to the completion of my UK company registration, it took less than 3 days.
That’s truly remarkable! Even after that, in all our follow-up communications, no matter what questions I had, Natasha and Ellie were always zealous to help.
Their willingness to assist with anything made me feel so supported and cared for.
This kind of service is truly top-notch. I’ll definitely recommend office serv-uk to my friends without hesitation. Five stars all the way!
July 30, 2025
Unprompted review
Reply from OfficeServ
Good Afternoon,
Thank you very much for taking the time to leave such a lovely review, your kindness does not go unnoticed.
When signing up for our services, we offer an instant set-up to ensure more time can be spent on your company.
Our client services team strive to provide the utmost professional and compassionate service they can, all whilst helping with whatever queries clients may have.
Natasha and Ellie will be pleased to hear your positive feedback, and as a company we are extremely grateful for your warmth.
Thank you so much once again, we are pleased to have you as a client.
The OfficeServ Team
Their response is good
July 15, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review, it is greatly appreciated. Our client service team are always available to answer any questions or quires.
The OfficeServ Team
Exceptional service
I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with companiesmadesimple. It's a good price and just as good, if not better than, other companies providing such services. As long as it's like this, I will be a customer. If this review isn't updated - assume all is well.
July 13, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us such a positive review.
We strive to provide professional services, whilst keeping our charges low to allow clients to spend more on their businesses.
We hope to continue to provide you with professional and adequate services for the duration of the time you are with us.
Thank you once again.
The OfficeServ Team
Highly Recommended by Deep Research AI
I used Perplexity Deep Research to find an alternative to Royal Mail PO Boxes, and OfficeServ was highly recommended on all fronts ie. simplicity, affordability, flexibility and experience. Sign-up has been trouble-free and I'm looking forward to a long, hassle-free business relationship! ✨
July 25, 2025
Unprompted review
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us such a lovely review.
We are happy to hear you have had a positive experience using our services; and we are glad to have you as a client.
The OfficeServ Team
as of yet
as of yet, and as a new user of OfficServ, I am happy having chosen your services.
July 9, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
We are happy to hear that you are enjoying our services, and we hope we can continue to provide you an excellent service moving forward.
The OfficeServ Team
Rang the office for support with setup…
Rang the office for support with setup and they were extremely helpful. Quick and easy process.
July 15, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
Our client services team are always happy to help with any questions or queries you may have.
The OfficeServ Team
Early days but big thumbs up so far
Early days, but OfficeServ was easy to set up and I'm already receiving mail scans. They do what they say they'll do really well. Thank you.
July 10, 2025
Reply from OfficeServ
HI there,
Thank you for taking the time to leave us a review, it is greatly appreciated.
We are glad to hear that you are enjoying our mail scanning service; this allows for extra flexibility and reliability when recieving your documents.
The OfficeServ Team
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us such a positive review, it is greatly appreciated.
The OfficeServ Team
The need for the £120- package to get…
The need for the £120- package to get non-gov post scanned and sent seems like a 'gotcha' and an add-on.
Its not upfront and honest, as it's likely to be needed by most orgs.
That said, it's still cheaper than most and a good experience so far. Not needed customer services yet though!
July 11, 2025
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
On our website it is clearly stated that the Registered Address Service only covers statutory mail from Companies House and HMRC.
With is in mind, it also states for other mail to be forwarded clients would require one of our Virtual Office Services.
We do offer these services to be paid on a monthly or annual basis.
We understand that when businesses are newly incorporated the need to keep costs low are important, and the demand for non-official mail may also be low.
This is why our Virtual Office Services are flexible and can be added or cancelled at any given time.
We can only apologise that you feel our services are not upfront and honest; but please do be assured our client services team are always on deck to answer any questions or queries you may have.
We can be contacted via telephone or email between 9am to 5pm, Monday to Friday on 01638 485100, or alternatively you can email us at client.services@office-serv.co.uk.
We hope that we can make up for this experience, and provide you an excellent service moving forward.
The OfficeServ Team
I feel the letter forwarding have some…
I feel the letter forwarding have some issue becuase when they said send on Monday but I only receiving by Friday this is too long I feel. Rather that I don’t have any issues with company.
July 7, 2025
Reply from OfficeServ
HI there,
Thank you for taking the time to leave us a review, your feedback is appreciated.
With our Registered Address Services we do offer a scan and email service, to ensure all official mail can be received swiftly.
Alternatively when the forwarding method is set to postal forwarding we would send all correspondence via Royal Mail 2nd class.
As it stands the delivery aim is 2 to 3 working days assuming there is no delays.
If you would prefer to receive mail via our scan and email service, please email us at client.services@office-serv.co.uk and we can make any amendments to the account for this.
We hope we can rectify any issues regarding this.
The OfficeServ Team
It was easy to set up an account at…
It was easy to set up an account at OfficeServ. Everything was done efficiently and swiftly.
July 12, 2025
Reply from OfficeServ
HI there,
Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear you found the set up easy and efficient.
The OfficeServ Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.