Office Resale Reviews 

750
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the excellent delivery service, noting its speed, precision, and the care taken with items. Reviewers are also highly satisfied with the product quality, often describing items as being like new or in great condition. The overall service is frequently described as brilliant and efficient, with consumers appreciating the smooth process from ordering to installation. People particularly value the clear communication and tracking for deliveries, along with the staff's willingness to go above and beyond.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their friendliness, efficiency, and... See more

Delivery service

Consumers find delivery service to be positive, often highlighting the efficiency, professionalism, and... See more

Product

Customers had positive experiences with the product, often praising its quality and condition upon arrival,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an issue with an arm piece for a chair we ordered months previously so contacted Office Resale. Quick response to our request and we received a replacement part the very next day! Excellent serv... See more

Company replied

Rated 5 out of 5 stars

I enquired this week about some new office chairs for the office in our dealership & Ryan kindly helped with all enquiries. Ryan was very helpful & professional and has kindly booked for delivery Frid... See more

Company replied

Rated 5 out of 5 stars

Very polite and friendly service - not only delivered the parcel with care but also helped us dispose the broken item we were replacing. Highly recommended!

Company replied

Rated 5 out of 5 stars

My second purchase from office resale and they were consistent in their excellence. Another refurbished item that arrived swiftly and was as if brand new. I'm a very happy customer.


Company details

  1. Used Office Furniture Store
  2. Computer Desk Store
  3. Office Equipment Rental
  4. Office Equipment Supplier
  5. Office Furniture Store
  6. Office Refurbishment Service

Written by the company

As one of the UK’s top used office furniture retailers, we offer a full range of quality products from task chairs, desks and office storage to meeting room, reception and break-out furniture.


Contact info

4.8

Excellent

TrustScore 5 out of 5

750 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(750)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Website is easy to use

Website is easy to use, item arrived in great condition. Delivery driver Phil was very polite and professional and situated the chair within the workspace. The only reason for the reduction in stars is because I think initial communication around estimated deliveries could be better. After waiting 3 or 4 days for update after receiving my confirmation, I then noticed that you have to email a different address to request this info. The other reason is (as stated in other reviews) my delivery was cancelled on the day citing vehicle breakdown and had to be rescheduled. I appreciate that I did receive a phone call explaining and wasn’t left waiting or assuming. As this seems like a common theme I would say the delivery component is an area that could be worked on.

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Phil delivered my parcel quickly and we…

Phil delivered my parcel quickly and we had a very friendly interaction. GIVE THIS MAN A RAISE! 🥳

March 5, 2026
Unprompted review
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Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

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Rated 5 out of 5 stars

Phil and Darren did a fantastic job

Phil and Darren did a fantastic job. The install ran smoothly and the office was left clean and tidy within a few hours.

February 16, 2026
Unprompted review
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Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

Rated 5 out of 5 stars

Great service all round

Great value for money and the delivery drivers were great! Thanks so much to Phil and Darren for going out of your way to deliver and pick up our chairs today. A credit to your company!

February 18, 2026
Unprompted review
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Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

Rated 5 out of 5 stars

Delivery and installation was terrific

Delivery and installation was terrific, Phil and his colleague were polite and professional. Thanks for bringing our lovely sofa!

February 12, 2026
Unprompted review
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Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

Rated 5 out of 5 stars

Really good quality Herman Miller…

Really good quality Herman Miller chairs. Phil delivered them on time. Thank you Phil. Always a great company with very good customer service and products

February 9, 2026
Unprompted review
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Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

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Rated 5 out of 5 stars

Fast efficient and friendly service all…

Fast efficient and friendly service all the way. Excellent communication throughout ordering process and amazingly precise delivery time and execution. Thank you!

January 19, 2026
Unprompted review
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Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

Rated 5 out of 5 stars

Good quality chair

Good quality chair, good price. Phil a friendly delivery driver.

February 2, 2026
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

Rated 5 out of 5 stars

Quick response, good service…

Had an issue with an arm piece for a chair we ordered months previously so contacted Office Resale.
Quick response to our request and we received a replacement part the very next day! Excellent service, very pleased to have the issue resolved so quickly and efficiently.

January 27, 2026
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for leaving a 5* review. We are pleased to hear you were satisfied with your order and the service you received - we hope to work with you again :-)

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