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Rated 1 out of 5 stars

Thought this company were great, last minute order - pricey but would have been worth it. However did not inform me when they couldn’t provide what I ordered (well the most expensive part of my order)... See more

Rated 1 out of 5 stars

Delivery was ordered for lunchtime who delivers at 10:30 in the morning for lunch ?Food was left outside for 2 hours. Sent an email to complain no response no apology nothing. will not be using them... See more

Company replied

Rated 2 out of 5 stars

Delivery 4h before request.I Sandwiches were ok but tart platter very poor, fruit hardly touch as it has been sitting in the office for 4h. They charged me twice but that was resolved , we agreed on... See more

Rated 2 out of 5 stars

Beakfast order on Tuesday 28th January was late. I specified 0730 delivery time on the "notes" section of the online ordering form, which was not picked up by either the driver or the office. It a... See more

Company replied

Company details

  1. Online Food Ordering Service
  2. Caterer

Information provided by various external sources

Order sandwich platters, handcrafted salads, snacks and more for delivery to office meetings, working lunches and corporate events.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

266 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great food

Great food, smooth service. I ordered a day in advance and there was loads to choose from (others need 2-4 days and you have to pick up). Food was delivered with no queries, in smart containers that we served out of. Really happy and would use again.

May 2, 2019
Unprompted review
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Rated 5 out of 5 stars

First time ordering - wonderful experience!

This is the first time I've used Office Serve and I will most certainly be using them again. We needed tio provide a full halal lunch for our clients, and the range avialable was very varied. The website was really easy to navigate. The food was delivered prompty with a lovely, sunny and polite delivery driver, presented beautifully, and tasted wonderful; the vegan duck lettuce cups are particularly delicious. Thank you so much Office Serve, I can't wait to use you again and I'll be recommending to colleagues and fellow office managers!

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Food

The food was delivered on time and was tasty and the staff attending the training session were happy with the lunch that Officeserve provided. Would definitely use again.

April 29, 2019
Unprompted review
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Rated 5 out of 5 stars

Thank you for a wonderful spread you…

Thank you for a wonderful spread you provided us with for our Open Day yesterday. Its was delivered on time, and the food was well-presented and tasty. The Harissa Chicken with Lemon & Mint Rice Salad was especially delicious. A special thank you to Mathias. Highly recommend and will use again.

April 26, 2019
Unprompted review
Rated 3 out of 5 stars

It's was very good the food and the…

It's was very good the food and the delivery was spot on. But for the price, portions are a bit small, we had to top up with some extras, cause for 15 people it was a bit little.
Overall very good though.

April 15, 2019
Unprompted review
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Rated 5 out of 5 stars

Very good service!

Very good service!. Arrived on time as it was requested. Well packed, and secured. Fresh, and delicious dishes. I strongly recommend OfficeServe!

April 15, 2019
Unprompted review
Rated 4 out of 5 stars

Delicious food

Delicious food, well presented and lots of variety, easy to order online, only had an issue once with a late delivery, food was delivered an hour late, however I would recommend this service.

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

A great recommendation

I was recommended to use you by the ladies running the social at the church hall for my mum’s post funeral reception. They had used you in the past and were very happy. What a fantastic service, all the lovely fresh sandwiches and cakes arrived 10 minutes into the chosen time slot. Beautifully garnished and enjoyed by all.
A peace of mind for me on a stressful day. I would certainly use the service again.

April 9, 2019
Unprompted review
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Rated 4 out of 5 stars

Great.

Great.
One quibble is that due to a typo in the postcode it went to the wrong address, not the one shown on the delivery label. Address finding would have spotted the error.

April 3, 2019
Unprompted review
Rated 3 out of 5 stars

The sandwiches were great but we had…

The sandwiches were great but we had clients who had an issue with there being too many ham sandwiches and not enough of Tuna or prawn-preferable to any pork based fillings-they are Moslem. Perhaps worth asking how many of each variety would be preferable.

April 2, 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Good afternoon Diana,

Many thanks for your honest feedback and for letting us know about your first experience with Office Serve.

I am sorry to hear that you had feedback that the platters contained too many ham sandwiches. We do list a breakdown of all the contents for each platter on our website in order to avoid any bad surprises. We also offer a very nice selection of Halal friendly platters that you can filter from the menu.

It would be great to have some feedback on how we could signpost these features better on the site so that people find the best products for them easier.

Please do not hesitate to call me directly should you need anything.

Many thanks for your understanding.

Kindest regards,
Mathias

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Rated 4 out of 5 stars

When placing my order I asked if this…

When placing my order I asked if this would be enough for 12 people
i was assured it would be ok. As it went we only had 10 people and we only just had enough sandwiches there was only 8 wraps so not all could have one. Otherwise the service and presentation was very good. Yes i would defiantly use your services again in the future.

March 25, 2019
Unprompted review
Rated 5 out of 5 stars

This was the first time for us to use…

This was the first time for us to use OfficeServe and we were very impressed by the level of service, delivery and standard of food.

March 21, 2019
Unprompted review
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Reply from OfficeServe

Hi Graham, thank you for leaving us a review. We love hearing from our first time customers. Looking forward to delivering food to your team again soon.

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