Ofhcare Reviews 

Had to have a mental capacity assessment for my husband, who has dementia, before he was able to do a Will.
The whole experience was upsetting but with the help of Beth, the assessor, it was made easier. The whole team at OFH were extremely professional and helpful from the start to finish and I sincerely thank them.

The team were fantastic from start to finish. From collecting all the relevant information to help the assessor in the beginning, to having the home visit.
The assessor was able to visit within a couple of weeks, and wrote a very detailed report for the authorities. Despite it being something you would rather not have to do, the whole experience was really good throughout.

We Have Just Used OFH Care to do a Mental capacity Assessment on my father in law who suffers dementia for the buying and selling of property , Kristine was professional throughout with great communication and solid explanations to the process,
the actual assessment was carried out in a very careful and kind way. The report was delivered on time in a professional format. I would not hesitate to recommend OFC Care for your assessment needs

We have worked with OFH care for a few years now, more recently with Amy Daunt. She is an absolute star and we are very lucky to have her as our case manager. Nothing is ever too much trouble and she regularly goes above and beyond to help us as a family. Her support is invaluable. She’s extremely professional and always sees a task through to the end with such determination to do the best job she can! She’s amazing.

Swift easy to use service. Totally independent and helpful people. Highly recommend.

The experience from this firm has been 5 star. With some firms we had to wait a couple of months before anyone could do my Dads Mental Capacity assessment. However with Ofhcare we only had to wait a couple of weeks. Plus it didnt matter what the question was the admin staff went out of their way to help. The assessor was very approachable too. She took the best care of my Dads needs while doing the assessment. I would recommend Ofhcare to anyone that needed the help they offer.

As a solicitor for a party requiring assessment I was genuinely very impressed by the service from start to finish - very prompt, clear and helpful in communication and in making arrangements, and the assessment itself was carried out in good time and very professionally with a thorough, reliable report confirming the outcome and reasoning.

OFHcare recently completed a capacity assessment for me relating to a family member.
From my first contact email and telephone.discussion Kristine could.not have been more helpful. She was marvellous with all the information and follow ups.
Andy completed.the assessment.and.the report was incredibly detailed. Having to organise this kind of thing can be so stressful but OFH care were WONDERFUL from start to finish. I cannot recommend them highly enough if you need to have this kind of assessment done. You will not be disappointed.

OFH were instructed to carry out a mental capacity assessment. From the outset, the service received from Kristine was outstanding. Serah carried out the assessment and her professionalism, diligence and care were flawless. I would not hesitate to use their services again.

Good communication, very satisfied with the report received. Would use again.

The whole process was so easy and the team at OFH were really quick and helpful. The assessor, Muataz, was so good with my mum and the report came through quickly. The report was accepted by the court without any questions. Thanks!

the company’s communication is great, Binish was very polite during the interview I had with her, and herself and louise answered any questions I had thoroughly and kept in contact the entire time, great experience:)

BINISH HAS BEEN VERY HELPFUL, AND UNDERSTANDING, GOOD AT WHAT SHE DOES.

Very good, efficient and responsive. Would definitely recommend. Thank you

OFH Care really do care!
The receptionist Kristine is delightful, helpful and understanding. Our assessor Muataz was polite, firm, friendly and fair. He is an expert at making clients feel comfortable in order to get the best out of them. He uses a conversational style of questioning searching for the answers so that the client does not feel intimidated. He is an excellent example of a thoroughly professional and gifted assessor. You couldn't ask for more. Thank you to all at OFH Care

I highly recommend OFH care. Their services were conducted professionally and in a timely manner, and they were competitively priced.

Kristine at OFH was so good in quickly arranging a mental health assessment for my elderly relative. This is unfortunate but necessary work was tuen around double quick time. I would highly recommend OFH Care.

I deliberated long and hard when I was acting as advocate for my friend who needed to get a capacity assessment done and was unable to make contact herself. We looked at lots of different companies but we chose OFH Care as they were the only ones offering a patient focused service that was clinical but not sterile. The team have been exceedingly helpful in getting this organised and understanding the“patient challenges”.
We had a designated head office support person who kept us informed on progress and organised everything. I work in healthcare myself so unfortunately am used to inefficient systems, however I was very pleasantly impressed with how efficient and organised the team were. From start to finish they really have set the standard on how things should be done. We have been kept updated and responses were prompt and as promised.

No one particularly anticipates they will have issues with capacities so it was sensitively approached with utmost professionalism. I felt like the individual I was assisting was treated respectfully and in a caring and supportive manner.
Thanks to all the team for making this possible and for your support along the way ensuring the process was followed, was appreciated by both of us. With gratitude!

OFH Care recently visited my grandmother for a mental capacity assessment, and the whole experience was excellent from start to finish. Kristine in head office handled the booking brilliantly – clear, friendly, and efficient. Jane, the assessor, was kind, patient, and made my grandmother feel completely comfortable, while carrying out a thorough and truly independent assessment. The cost was fair for the high level of care and expertise provided. I wouldn’t hesitate to recommend OFH Care to anyone in need of their services.

Very professional and fast service