Had to have a mental capacity assessment for my husband, who has dementia, before he was able to do a Will. The whole experience was upsetting but with the help of Beth, the assessor, it was made eas... See more
Company replied
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Had to have a mental capacity assessment for my husband, who has dementia, before he was able to do a Will. The whole experience was upsetting but with the help of Beth, the assessor, it was made eas... See more
Company replied
We have worked with OFH care for a few years now, more recently with Amy Daunt. She is an absolute star and we are very lucky to have her as our case manager. Nothing is ever too much trouble and she... See more
Company replied
I was very pleased with the service I received. They were professional and helpful in every aspect of the service I received. All was done in a very timely manor. Mum was treated very well during her... See more
Company replied
The experience from this firm has been 5 star. With some firms we had to wait a couple of months before anyone could do my Dads Mental Capacity assessment. However with Ofhcare we only had to wait a... See more
Company replied
OFH specializes in providing Mental Capacity Assessments to support applications to the Court of Protection for Deputyship, decisions pertaining Property and Financial Affairs, Health and Welfare decisions, Power of Attorney, Wills and Testament, Capacity to litigate, Capacity to Gift and Capacity to enter into Marriage. Additionally, we provide Case Management services for both children and adults with varying needs.
OFH Care, 7th floor, Regal House, 70 London Road, Twickenham TW1 3Qs, TW1 3QS, London, United Kingdom
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Got in touch with ofhcare after a Google search. Paid the going rate in comparison to others. Booked in for a Saturday which was great and no lose of earnings for me. Murtec did the assessment and we're very happy with him. Turned up on time and everything was handled professionally.
From booking to getting the certificate was less than 2 weeks. Highly recommend them and I would use them as first choice again

Reply from Ofhcare
Contacting OFH Care was easy, having found then on google; easy to sort out details and payments. The assesment was carried calmly and very professionally.

Reply from Ofhcare
Having worked alongside ofhcare with their case mangers as a support worker. I saw first hand their dedication and attention to detail was outstanding. A genuine care for the clients and staff that work with them.
A rare gem in the care industry.

Reply from Ofhcare
Highly recommend this company. Very efficient administration and caring approach to the assessment. Very thorough and detailed report.

Reply from Ofhcare
They offered a timely appt for assessing my mother's mental capacity. Jane was very professional and treated my mother with dignity and care throughout the assessment. The final report was in depth and emailed to me within the timescale they had said. The whole experience was easy and straightforward. The only negative was the cost. Luckily we were able to pay but I can see this being a problem for some people.

Reply from Ofhcare
The OFH team have been an absolute pleasure to work with from the initial contact to receipt of the report. Amy Daunt is always very accommodating and understanding and ensures the service runs smoothly. I have worked very closely with case manager Simon Bath on a few high value cases and he is an asset to the MDT team and ensures a proficient service to the client and the legal team. OFH provide a reliable high standard of service at all times. Many thanks and well done to you all, an absolutely brilliant team!
Sarah
ASL Solicitors

Reply from Ofhcare
It was very apparent from the beginning that OFH care were a great company to work for. They ensured in the interview that I would match the role I applied for but most importantly whether I would suit the clients needs and amazing personality. Luckily enough they believed I did and it is honestly going brilliantly. OFH was very understanding regarding my own family circumstances which involves my dad who has dementia and offered valuable advice going beyond their role as a employer but also maintaining the needs of the individual were not going to be affected! A BIG thank you to Simon, Amy and Binish

Reply from Ofhcare
We needed a mental capacity assessment completed for my mum and the situation was very stressful having never been in this situation before. I contacted OFH who were very supportive from the start. They explained the process and were able to arrange a convenient time to visit mum. After the assessment my mum was very positive and she found the social worker who visited her made her feel very safe, relaxed and she liked him. Within 24 hours there was a decision.
I am very grateful to OFH for their professionalism and their help.

Reply from Ofhcare
Excellent customer care from initial contact to receipt of report. Our elderly aunt is profoundly deaf and physically quite fragile so we were concerned about how tiring the assessment would be for her and how difficult it may be because of her limited hearing. She was also nervous about a person she did not know being in her bedroom to ask her questions about her financial affairs. Kristine answered our MANY questions promptly. We were reassured that our aunt's regular carer could be present and that the assessor would be mindful of our aunt's physical disabilities. After the assessment she could not speak more highly of the assessor who she said was totally charming, and she really enjoyed the entire Q&A! Thank you!

Reply from Ofhcare
It was fantastically quick and professional. They answered all my questions, kept clear communication and was brilliant to work with.

Reply from Ofhcare
Very good communication from the admin staff leading up to the actual review. The social worker Muataz was very proffesional and kind and caring to my family members throughout the assessment itself. The report was prompt clear and thorough .

Reply from Ofhcare
Excellent company. They were able to do a capacity assessment for us at short notice. Kristine was very responsive, helpful and kept us fully informed at all times.
I would highly recommend for their helpful and professional nature.
Thankyou

Reply from Ofhcare
I wanted to say i have never been in a company where i see how much love they have for there clients. They treat them like there own family always going out of there way to truly make each one feel like they matter even in every small detail of there life, ofhcare is truly an amazing place where you will feel like this is your 2nd home. I also want to say a special thank you to Amy Daunt and Simon Bath for going beyond there roles and truly making ofhcare one of the most amazing places to be. Thank you so much for everything you guys have done. Regards, David.

Reply from Ofhcare
Leon was very compassionate and understanding of the situation with my father, and his write up in the report was professional and detailed.
Kristine was very helpful in co-ordinating and organising everything. Excellent communication.
Thanks a lot, I really appreciate your help.

Reply from Ofhcare
Fantastic service
Kristine was extremely helpful and knowledgeable.
We were able to get a capacity test done within 48 hours, and on a Sunday too!!
She advised us well, and followed up all correspondence very promptly and thoroughly.
Would 100% recommend to anyone requiring these services.

Reply from Ofhcare
Professional service. OFH was so easy to work with providing clear and prompt communication. From the start of the process, Kristine understood our requirements and explained everything we needed to know and what to expect. The appointment to assess our family member was fast. Our Assessor, Muataz, was absolutely brilliant - Understood our end goals and covering all aspects to assess capacity in an uncomplicated way.
The report was sent to me securely within a couple of days. Kristine continued to keep contact to make sure we had received the report.
So glad we found OFH, definitely recommend.

Reply from Ofhcare
MCA assessor was very kind and understanding of our young man’s needs

Reply from Ofhcare
OFH care have been providing us Case Management services for a little while now. They are by far the most capable, skilled and valuable case managers we have worked with.
They look after my clients with professionalism and kindness.
Amy in particular is quite fantastic. I contact her, she gets it done, everyone loves her.
If anyone reading this needs a case manager, I suggest you give Amy a call. Whatever you need I assure you she will sort it and put your mind at ease.

Reply from Ofhcare
We found OFH Care online and from the start of the process, we could tell this was a professional company we were going to deal with. They were a great help in understanding exactly what we required and how we should go about it. The appointment to assess our family member came through very quickly. The assessor was absolutely brilliant - very caring, very patient and thoroughly understood our situation. The assessors report came back very quickly.
A first class service - DONT USE ANYONE ELSE.

Reply from Ofhcare
Excellent communication and a thorough and professional assessment. Would use again and recommend. Thanks for excellent service.

Reply from Ofhcare
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