Ofhcare Reviews 

57
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had to have a mental capacity assessment for my husband, who has dementia, before he was able to do a Will. The whole experience was upsetting but with the help of Beth, the assessor, it was made eas... See more

Company replied

Rated 5 out of 5 stars

We have worked with OFH care for a few years now, more recently with Amy Daunt. She is an absolute star and we are very lucky to have her as our case manager. Nothing is ever too much trouble and she... See more

Company replied

Rated 4 out of 5 stars

I was very pleased with the service I received. They were professional and helpful in every aspect of the service I received. All was done in a very timely manor. Mum was treated very well during her... See more

Company replied

Rated 5 out of 5 stars

The experience from this firm has been 5 star. With some firms we had to wait a couple of months before anyone could do my Dads Mental Capacity assessment. However with Ofhcare we only had to wait a... See more

Company replied

Company details

  1. Legal Services & Government

Written by the company

OFH specializes in providing Mental Capacity Assessments to support applications to the Court of Protection for Deputyship, decisions pertaining Property and Financial Affairs, Health and Welfare decisions, Power of Attorney, Wills and Testament, Capacity to litigate, Capacity to Gift and Capacity to enter into Marriage. Additionally, we provide Case Management services for both children and adults with varying needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend

Very easy to organise and the communication was in good time. The whole team from the admin to the assessors were professional and caring.

June 12, 2024
Unprompted review
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Reply from Ofhcare

At OFH Care, we always ensure to provide timely and professional services to our clients. We're glad to know you had a positive experience working with our team.

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Rated 5 out of 5 stars

Excellent service

I engaged OFH care to do a mental capacity assessment on my father. The staff in the office were courteous and prompt with communication; the fees were reasonable; an appointment was secured quickly; and the assessor on the day was lovely. Finally the report was send through in good time. Would definitely recommend.

May 22, 2024
Unprompted review
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Reply from Ofhcare

Our goal has always been to deliver the best service to our clients. Thank you for the endorsement.

Rated 5 out of 5 stars

A Dream Company

Since joining the company in March, I've been struck by the genuine care and appreciation shown towards employees—a rarity in my previous workplaces. On my very first day, I was provided with all the necessary tools and equipment, setting a tone of inclusivity and support that continues to inspire me every morning. Leon and Amy, in particular, have been incredibly supportive, helping me seamlessly integrate into my role. Their guidance has been invaluable, making this job feel like the perfect fit for me. Overall, it's clear that this company prioritizes trust and care, creating an environment where every team member feels respected and valued. I couldn't imagine a better place to work.

March 22, 2024
Unprompted review
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Reply from Ofhcare

Thank you for the fantastic review. We are always trying to ensure all the company's stakeholders receive only the best, be it client service or employee satisfaction.

Rated 5 out of 5 stars

I have worked in partnership with OFH…

I have worked in partnership with OFH care for just over a year so far and they always go above and beyond, what an amazing team!!
I liaise with Amy on a regular basis and her kindness and empathy is second to none.
A highly dedicated and professional team that I would not hesitate to recommend to anyone in need of this type of service.

May 15, 2024
Unprompted review
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Reply from Ofhcare

Thank you for your generous endorsement. At OFH Care, we pride ourselves on our teamwork and providing excellent service. We will be sure to pass on your kind words for Amy to her; she will be thrilled to know.

Rated 4 out of 5 stars

I would definitely recommend this company

I was very pleased with the service I received. They were professional and helpful in every aspect of the service I received. All was done in a very timely manor. Mum was treated very well during her assessment. I would have given 5 stars but I had to chase them for the report on the day they promised I would have it. They finally sent it through at 8pm on the day.

April 18, 2024
Unprompted review
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Reply from Ofhcare

Thank you for taking the time to leave a review. We're glad to hear that your experience with OFH care has been so positive!

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Rated 5 out of 5 stars

Excellent service

Excellent service. Very effective and prompt communication. It has been a pleasure to engage with Ofhcare over the past year :)

May 8, 2024
Unprompted review
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Reply from Ofhcare

Thank you for taking the time to leave this 5 star review. We're so happy to hear that your experience with OFH care has been so positive!

Rated 5 out of 5 stars

I would highly recommend OFH Care …

I can't recommend OFH Care highly enough. They're incredibly responsive, always available to address any questions or concerns, which makes the entire process remarkably smooth,
I'll definitely be turning to OFH Care for any new cases without hesitation,

April 29, 2024
Unprompted review
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Reply from Ofhcare

Thank you for your fantastic feedback. We're so happy to hear that you found the whole process to be smooth. We know that this is not always the case. Please do continue to recommend us, and let us know if we can ever help in future!

Rated 4 out of 5 stars

The service I had from OFH was very good

The service I had from OFH was very good and they kept me informed all along the way. My mother, who was the subject of the capacity assessment, was far from helpful during the assessment and Blessing did her best to extract sufficient information to make an informed conclusion. In hindsight it would have been helpful for a trusted family member to have been present at the assessment to provide reassurance to my Mother about the process, and that she wasn’t being scammed, something that she have been suggested in advance to minimise stress to everyone.

April 19, 2024
Unprompted review
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Reply from Ofhcare

We are glad to know we could be of service to you and your mother, and that you trusted us with your case. We take our trustworthiness and transparency very seriously to ensure clients feel they are in safe hands. Thank you for the generous feedback.

Rated 5 out of 5 stars

Capacity to Manage Property and Financial Affairs

OFH have been fantatsic. Since day one they have been professional, understanding and supportive. They have been timely with information, gave clear instruction as to what was needed and were able to complete the required assesment within a few weeks. Highly recommended and much appreciated for thier excellent support during a time of life that is often stressful and always very emotional. Thank you.

March 4, 2024
Unprompted review
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Reply from Ofhcare

Thank you for your wonderful feedback. We're so happy to hear that you found the whole process to be smooth. We know that this whole experience is often stressful and hard on family members involved and will always try our very hardest to minimise that pressure. Please do continue to recommend us, and let us know if we can ever help in future!

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Rated 5 out of 5 stars

OFH Care are a very professional team

OFH Care are a very professional team. Kristine was extremely helpful and understanding in assisting me with my request. Kristine also followed up obtain information that was needed from another organisation and her advice and approach was of the highest standard.
The care worker was extremely polite and professional in his approach and a report was issued as promised within 7 days after the assessment had been carried out. The report was very thorough and very well written to a high standard which was very helpful. Kristine kept me up to date of all progress.
I recommend OFH care to anyone.

February 5, 2024
Unprompted review
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Reply from Ofhcare

Thank you for your kind words. We're so happy to hear that you found our team to be helpful and professional. I'm also thrilled to know that you are impressed with our report and found it to be as robust as it is intended. I will be sure to pass your feedback onto Kristine. She's fantastic and will be very happy to hear that our clients think so too. Please do continue to recommend us, and let us know if we can ever help in future!

Rated 5 out of 5 stars

Cannot recommend enough!

I have only been working with OFH since November, but I can't express enough how incredible kind, organised and well put together this company and everyone that works here are. Amy has been great at keeping me up to date with new information, checking in to see how everything is going and supporting me swiftly as and when I need. The communication in this company is top tier. I cannot recommend them enough, and continue to love working with them!

January 25, 2024
Unprompted review
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Reply from Ofhcare

These are really beautiful words and I'm thrilled to read that your experience of OFH care has been so positive! Thank you for taking the time to leave this review, I will pass this onto Amy to brighten up her day a little.
Thank you again!!

Rated 5 out of 5 stars

A excellent service from start to finnish

I needed an assessment of the capacity of my Aunt for whom I am a Power of Attorney.

Kristin gave me a really comprehensive explanation if the different issues and reports. She didn't mind taking the time with me to answer a my questions and was really helpful and understanding.

The report was really comprehensive and I am very relieved to have received such a professional service.

Thank you to Kristine for her time on the phone and Sam for an excellent report.

January 23, 2024
Unprompted review
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Reply from Ofhcare

Dear Rosemarie,

Thank you so much for leaving us such a lovely review. Fantastic to hear that you are so pleased with the service provided by Kristine. We think she's wonderful too!

We're very happy to have provided you with a comprehensive report and wish you all the best!

Kind regards
OFH Care

Rated 5 out of 5 stars

OFH Care + Happiest at Home

Working with OFH has been an extremely pleasant experience, they're driven and oriented on getting the highest quality of care for their clients, and ensure that any support we provide for them are vetted to the highest standards. Their clients are lovely to work with and they truly are an excellent team to partner with when we can. They are dedicated, resourceful and prioritize the best interests of their client no matter the occasion. The quality of communication is impeccable, and tasks are always completed to an amazing standard to provide the clients with significant peace of mind. We could not recommend this company further.

December 1, 2023
Unprompted review
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Reply from Ofhcare

Dear Olivia.

Wow. How lovely this is to read. The whole team at OFH care work so hard, and really try, to do their best for everyone that they work with. Knowing that its being noticed is just wonderful.

Thank you for taking the time to pass this on. Its just so lovely to hear.

I'm happy to hear that you have received a wonderful service from our staff.

Kind regards
OFH Care.

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Rated 5 out of 5 stars

10/10

I’ve only worked with these guys since October but I’ve had nothing but positive experience so far. They provide excellent quality of care and communication. I can get ahold of whoever I need to every time without a problem. Amy has been really helpful from the get go, she provides excellent person centred care and is always happy to help no matter the query. 10/10 would recommend.

January 17, 2024
Unprompted review
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Reply from Ofhcare

Hi there,

I'm so pleased to know that you've experienced such a high level of service from our team here.

We will continue to do our absolute best to never let our service levels slip. Your feedback and support is so valuable to us, thank you for providing such wonderful words!

Kind regards
OFH Care

Rated 5 out of 5 stars

Happy

Amy , Leon and now Simon have been amazing. Amy helps with Everything Grace , me and my family need and I am very happy with the service provided. Highly recommend. They have been a massive support for me.

January 15, 2024
Unprompted review
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Reply from Ofhcare

Dear Stevie,

Thank you for taking the time to leave us such a lovely review. We're happy to hear that you and your family are receiving the care and support that they deserve.

Long may it continue!

Kind regards
OFH Care

Rated 5 out of 5 stars

Leon Aryee and Vicky Long of ofh care…

Leon Aryee and Vicky Long of ofh care are excellent. They provide support and asistance which is tailored to the need of the person and they are unfailingly kind and compasionate.

January 12, 2024
Unprompted review
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Reply from Ofhcare

Dear Andrea,

Fantastic to hear that you're pleased with the support and assistance provided by both Leon and Vicky. Kindness and compassion is at the forefront of everything we do here at OFH care, so its wonderful to know that this shines through to our clients.

Kind regards
OFH Care

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