Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about... See more
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Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service... See more
Would have given 5 stars if we had been advised of a delivery date. Great service otherwise, but we felt sorry for the driver who had been sent out in a too wide truck - even though we advised of la... See more
Company replied
Huge thanks to Olly who went above and beyond to ensure our oil tank arrived in time to be installed. Super customer service. Thank you Olly for your kindness and understanding. Best wishes, Keren x
Company replied
Company details
Written by the company
Oil Tank Supermarket is a One-Stop-Shop for Oil Tanks and accessories. Wide range of Plastic oil tanks, Steel oil tanks, Bunded oil tanks, Single Skin oil tanks, Fire Protected Tuffa Oil Tanks, Diesel Dispenser tanks, gauges, kits and other fittings. Premium range of Heating Fuel Oil Tanks with up to 12 Tear Warranty. Free Nationwide Delivery. Payment options available. Made in Britain.
Contact info
25 Cottesbrook park, NN11 8YL, Daventry, Northamptonshire, United Kingdom
- 03301748550
- sales@oiltanksupermarket.co.uk
- oiltanksupermarket.co.uk
4.0
Great
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 2 weeks
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Excellant company to deal with
Excellant company to deal with, the delivery was spot on. The lid access key was damaged they replaced it with no problem at all. Buy at a good price with confidence.
March 20, 2024
Unprompted review
Reply from Oil Tank Supermarket
Wow, thank you for the amazing review! We're so glad you're happy with your oil tank purchase and our service. We strive to provide the best possible experience for our customers, and your feedback lets us know we're on the right track.
Thanks again for choosing Oil Tank Supermarket!
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Reply from Oil Tank Supermarket
Hello Richard,
Thank you for your order and your awesome review.
Best Regards,
Oil Tank Supermarket Service Team.
Great service and advice
January 17, 2024
Easy to deal with and prompt delivery.
January 16, 2024
New Oil Tank
I ordered my new tank with ease from a great selection. A delivery date was promised and met during which I was kept abreast of the delivery status.
January 15, 2024
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Good price and quality
January 15, 2024
Amazing service and prompt delivery
Amazing service and prompt delivery. We purchased a new heating oil tank and Ollie was fantastic. The price was so much cheaper than anywhere else. Many thanks we will definitely be reccomending you to out friends.
January 26, 2024
Unprompted review
Good price fast service
November 27, 2023
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Tank turned up on time but you forgot…
Tank turned up on time but you forgot to send
the filter and tap that were ordered at the same time.
December 15, 2023
A few delivery and parts issues Resolved.
A few delivery and parts issues, none of Oil Tank Supermarket's causing were sorted out very quickly. Great Service.
October 24, 2023
Reply from Oil Tank Supermarket
Hello Ellis,
Your five-star review warms our hearts in this chilly weather! Thank you for taking the time to share your positive experience. It truly means the world to us.
Best Regards,
Oil Tank Supermarket
Still haven't received my tank said it…
Still haven't received my tank said it would be Friday so took a days holiday. It did not turn up. Then they said monday between 3 and 5 . Its six another half days holiday wasted . Not sure if i will ever get the tank that ive payed in full for . Im starting to wonder if this is a scam totally pissed off as you can imagine
January 8, 2024
Unprompted review
Reply from Oil Tank Supermarket
Hi Frank,
Thank you for your thoughts...
I can only apologise for the delays and lack of communication. It is rarity that deliveries are delayed by one day let alone two. Due to the Christmas period and huge backlogs, our external courier has let us down on this one unfortunately.
I can assure you this is only because of the Christmas backlog which has now passed.
It is a shame we have been let down but glad the tank has been delivered now.
Please rest assured that the two partners in this business have a combined level of 65 years in the industry with an impeccable track record and we feel to even hint at a scam seems grossly unfair.
Kind regards,
OilTankSupermarket Team
No Hassle
No Hassle, arrived on time.
A bit hairy getting it off the lorry but everything ok.
November 6, 2023
Reply from Oil Tank Supermarket
Hello Miriam,
Your five-star review is pure sunshine! Thank you for taking the time to share your positive experience.
Best Regards,
Oil Tank Supermarket
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Excellent communication
Excellent communication. Delivered on time. Used lots of times before.
November 7, 2023
Reply from Oil Tank Supermarket
Your review inspires us to keep delivering warmth and peace of mind, Darren. We're always working to improve, and your feedback helps us fuel the future of Oil Tank Supermarket.
Thank you!
Great price and super quick delivery
December 7, 2023
Reply from Oil Tank Supermarket
Hello,
Thank you for entrusting us with your recent order. We are especially delighted to receive your positive review, which reflects the dedication and commitment of our team.
Best Regards,
Oil Tank Supermarket Service Team.
Very reasonably priced and fast…
Very reasonably priced and fast delivery. Very helpful delivery driver.
December 6, 2023
Reply from Oil Tank Supermarket
Hello Peter,
Thank you for your order and your awesome review.
Best Regards,
Oil Tank Supermarket Service Team.
Reply from Oil Tank Supermarket
Hello Trent,
We're truly sorry for the wrong item and inconvenience. We value your feedback and have updated our processes to prevent future mistakes. We appreciate your understanding and prompt return. We value your business and hope you'll give us another try.
Best Regards,
Oil Tank Supermarket Service Team.
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Great price with super quick delivery
Great price with super quick delivery, just what you need when your old tank develops a leak, would definitely recommend A+++++
October 16, 2023
Reply from Oil Tank Supermarket
Orders are great, but reviews like yours are golden! Thanks for choosing us.
Best Regards,
Oil Tank Supermarket Service Team.
A great service
A great service. Purchase and delivery went through very smoothly. Excellent product as far as we can see so far. Price competitive.
October 5, 2023
Reply from Oil Tank Supermarket
Your review and order? Double dose of awesome! Thanks for being a star customer.
Best Regards,
Oil Tank Supermarket Service Team.
Brilliant service. Exactly as ordered. Very happy with price.
Brilliant service. Exactly as ordered..competitive price.
September 25, 2023
Reply from Oil Tank Supermarket
Hello Kathry,
We sincerely appreciate your recent order and your very kind review. It is truly gratifying to receive such positive feedback, and it motivates us to continue providing exceptional service.
Best Regards,
Oil Tank Supermarket Service Team.
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