Oily Jack England Reviews 

188
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jacket restorations, noting that vintage and heavily worn garments are skillfully brought back to life to look brand new while carefully retaining their unique original character. Consumers consistently highlight the outstanding professional communication, incredibly helpful staff members, and the completely seamless, efficient process established for safely collecting and returning items directly from home. People are also extremely pleased with the meticulous waxing and professional repair services, emphasizing that the final results consistently exceed expectations and offer truly fantastic value for money.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction regarding the quality of the... See more

Service

Clients share positive opinions on service, highlighting efficient communication, affordable prices, and... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the remarkable restoration and... See more

Staff

Reviewers highlight positive aspects of staff, praising their wonderful, knowledgeable, and extremely helpful... See more

Value for money

Reviewers express great satisfaction and appreciation regarding value for money, noting that the prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional! Excellent communication and response times. But the jackets!! It's like they've swapped them out for brand new ones! Absolutely unbelievable. C... See more

Rated 5 out of 5 stars

I knew I was in thr right place, as soon as I met Ash. My Barbour was already a bit different, but I needed a few custom. Changes. Storm cuffs fitted, and a reduction on the length of the collar. I wa... See more

Rated 5 out of 5 stars

I received my jacket back this weekend, I actually made the pilgrimage to the store which is fantastic and beautifully designed. It was well worth going in. My jacket is 25 years old, and looked very... See more

Rated 5 out of 5 stars

Amazing service and a fantastic company. My father passed away a couple of years ago and my mother wanted his Barbour jacket restored. She couldn’t have been happier with the quality of the... See more


Company details

  1. Repair Service

Written by the company

OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

August 14, 2024
Oily Jack England logo

Reply from Oily Jack England

Thanks for your feedback! We hope the Durham serves you well until we see it again.

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Rated 3 out of 5 stars

Barbour Belt Replacemebt

Good money was paid for a belt replacement and although beautifully made and obviously by a craftsman . Initial appearance is convincing, but unfortunately, it is more like a present day International jacket belt . It has an extra row of stitching , one assumes to add rigity, but sadly it is hangs limp in the belt loops, when compared to the original NATO issued M12 International, which has integrity.

August 5, 2024
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Reply from Oily Jack England

Thank you for your honest feedback! The belt was made from 8oz British Millerain Fabric, with a double fold - essentially 4 layers of fabric. This is to traditional specifications however, could be made more ridged with added wax. Please get back in touch to see how we can assist.

Rated 5 out of 5 stars

Enzyme bath and Standard re-wax.

Enzyme bath and Standard re-wax.
A perfect restoration to a well neglected jacket. Looks better than new.

July 24, 2024
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Reply from Oily Jack England

It was an absolute pleasure! We hope it serves your well until we see it again.

Rated 5 out of 5 stars

Fantastic help, advice and wax!

Fantastic help and advice. Well executed wax and repair. Love the care in the return to me. If you are wondering if Oily Jack will do a good job….stop wondering and send your item - you won’t be disappointed!

July 16, 2024
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Reply from Oily Jack England

What incredible feedback - we couldn’t be more grateful for your kind words! It was an absolute joy working on your jacket and we hope it serves you well🙏🏻

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Rated 5 out of 5 stars

Trust the process

Trust the process, the service is simply outstanding. The ‘STANDARD’ work is that good I thought they had replaced it with a new jacket.
Thanks Ashley & the team

July 18, 2024
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Reply from Oily Jack England

It’s all in the details! We’re delighted to hear the jacket was well received. Enjoy the rain 🌧️ 😀

Rated 5 out of 5 stars

Lovely responsive company to deal with…

Lovely responsive company to deal with and have done a fabulous job on my coat. Would recommend.

July 11, 2024
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Reply from Oily Jack England

Thank you so much for the glowing feedback! Your jacket was a joy to work on and hope it serves you well until we see it again.

Rated 5 out of 5 stars

Fass and efficient kept updated

Fass and efficient kept updated
Reasonable cost too.

June 25, 2024
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Reply from Oily Jack England

Huge thanks again for using our services! Hope the Durham serves you well until we see it again!

Rated 5 out of 5 stars

Fantastic job on my Belstaff jacket

Fantastic job on my Belstaff jacket.

Great communication throughout and I’m very happy with the final result.

July 2, 2024
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Reply from Oily Jack England

What a great jacket to work on! Enjoy the rain :)

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Rated 5 out of 5 stars

Quality service

Excellent comms, easy pickup and return option.
Quality service with amazing results.

July 6, 2024
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Reply from Oily Jack England

Huge thanks again for using our service! May it serve you well.

Rated 5 out of 5 stars

Oilyjack did a fantastic job on my old…

Oilyjack did a fantastic job on my old Belstaffs. really passionate in their work. Outstanding results

June 21, 2024
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Reply from Oily Jack England

You just can’t beat a 50s Belstaff! What a honour to be recommended to restore it!

Rated 5 out of 5 stars

Quality service throughout

Great and quick service - cleaning, oiling and repair of a Belstaff motorcycle jacket.
The repair was beautifully patched and was in keeping with the style of the jacket.
Will definitely use them again.

February 16, 2024
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Reply from Oily Jack England

Who doesn’t love a Brooklands! Great jacket to work on - thanks again!

Rated 5 out of 5 stars

above and beyond service

above and beyond service. They kindly fixed my zip too! Highly recommend

May 31, 2024
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Reply from Oily Jack England

We couldn’t let it leave the shop without going that extra mile! Enjoy the rain :)

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Rated 3 out of 5 stars

Repairs were great...

Repairs were great. However I assumed a clean and re-wax was included in price. Also dealing with Royal Mail to get the jacket returned was painful...

May 1, 2024
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Reply from Oily Jack England

Thanks for the honest review! We apologise the service you purchased was not clear enough for you! Royal Mail can at times face unforeseen technical issues which may impact the service - again, our apologies on their behalf.

Rated 5 out of 5 stars

5-star service.

Great workmanship and service.

April 15, 2024
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Reply from Oily Jack England

Thank you kindly - it was a pleasure working on such a great jacket! Enjoy.

Rated 5 out of 5 stars

A BRILLIANT company!

A BRILLIANT company!
Young, efficient and straight forward with easy to understand website!
We sent off a Barbour jacket for repair to the pocket.
The cost was moderate and the service FANTASTIC!
Great young, honest and clever company going places!
Good to know about and highly recommend!

April 9, 2024
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Reply from Oily Jack England

What a glowing review - and we truly appreciate you taking the time to do so! We hope your jacket serves you well until we see it again.

Rated 5 out of 5 stars

Transformed

I was delighted with my Private White jacket repair and waxing. It was a lovely jacket before, and is now a lovely, and super useful, one. I highly recommend this service.

January 31, 2024
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Reply from Oily Jack England

Huge thanks Rob! It was a pleasure working on such a beautiful jacket. Enjoy the rain :)

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Rated 5 out of 5 stars

Great service

Great service, great comms., good value & excellent turn around

July 8, 2024
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Reply from Oily Jack England

Thanks Gary, always a pleasure!

Rated 5 out of 5 stars

Oily Jack did a great job of sensitive repairs

My Barbour jacket had seen some hard wear in places, and Oily Jack did a great job of sensitive repairs at a cost effective price. Together with some changes I requested, and a clean and re-wax, its given my jacket a new lease of life.

January 23, 2024
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Reply from Oily Jack England

Thank you Colin, really appreciated the glowing feedback! We hope the Border serves you well for many years to come.

Rated 5 out of 5 stars

Re-Waxing at its finest

Fantastic door to door service. Posted off my very old and tired Belstaff (no longer) waxed cotton jacket, which was a little fusty too!

Ashley at Oily Jack arranged for my jacket to be picked up from home at a date and time to suit me. Ship the jacket to where the magic happens and a mere 16 days later have it returned to me safely.

All fresh, all re-waxed, all looking like it should. A well maintained classic vintage piece.

Very happy with the service, communications and work carried out.

July 3, 2024
Unprompted review
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Reply from Oily Jack England

We cannot thank you enough for your feedback Alfonso! Absolutely incredible jacket to have worked on, a real piece of British heritage. We hope it serves you well until we see it again.

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