Claire from the broadway store was so helpful not only in store but due to doing some measuring and having some extra questions on the phone and email after our visit. Would highly recommend them not... See more
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We always feel very welcomed especially by Paul, who has served us on a number of occasions recently. We are local to the store, and when we go in to browse Paul is both discreet yet attentive and not... See more
The Broadway store is beautifully laid out as room sets, showing the products to best advantage. Staff were helpful and checked my purchase (a set of four wine glasses) in case of any faults. Staff we... See more
We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
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Company details
Written by the company
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Contact info
46 High Street, WR12 7DT, Broadway, United Kingdom
- +44 1386 859631
4.8
Excellent
241 reviews
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Broadway Store Fantastic
Claire from the broadway store was so helpful not only in store but due to doing some measuring and having some extra questions on the phone and email after our visit. Would highly recommend them not only from the beautiful and well made products but also for their brilliant customer service. Many thanks indeed
May 26, 2026
Unprompted review
Fabulous store with professional service.
The Broadway store is beautifully laid out as room sets, showing the products to best advantage. Staff were helpful and checked my purchase (a set of four wine glasses) in case of any faults. Staff were also helpful in agreeing to me storing my wheelchair with them while I looked around. ( I can walk very short distances.) The glasses are lovely and I will enjoy using them.
May 22, 2026
Excellent customer service, beautiful products
We always feel very welcomed especially by Paul, who has served us on a number of occasions recently. We are local to the store, and when we go in to browse Paul is both discreet yet attentive and nothing is too much trouble. We value his opinion and good advice. A wonderful shop for inspiration. Thank you Paul! 🌟
May 24, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sarah was really great sorting out my…
Sarah was really great sorting out my lampshade carriers.
May 22, 2026
Unprompted review
Reply from OKA - Broadway
Dear Sarah
Thank you for your kind review. We’re so pleased to hear that your experience at our Broadway store was a smooth and positive one. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Went to the Boardway store for help…
Went to the Boardway store for help with a coffee table and cushions, the team were so helpful and friendly, the service was a level above. They’re a real asset to the brand. I’d definitely recommend a visit to this store.
May 17, 2026
Reply from OKA - Broadway
Dear Rhona
Thank you for your lovely review. We appreciate you taking the time to acknowledge our Broadway team and the exceptional service they provided on your recent visit, it’s always lovely to know when a visit has been enjoyable from start to finish.
Your feedback has made our day and we thank you for your recommendation, it means a lot to us.
Best wishes
OKA
Help from designer, Claire
I shopped in my local OKA store yesterday (Broadway) and was so lucky to be greeted by of the designers, Claire, who offered to help me choose some new cushions. Claire was absolutely lovely and extremely helpful. I am so pleased with my new collection of cushions. I will certainly be back to purchase more OKA items.
May 16, 2026
Unprompted review
Reply from OKA - Broadway
Dear Danielle,
Thank you for your lovely review. We are delighted to hear that Claire at our Broadway store provided such a welcoming and helpful experience whilst helping you choose your new cushions.
We will be sure to share your kind comments with Claire and the team, and we are so pleased to hear that you are enjoying your new selection.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Reply from OKA - Broadway
Dear Mrs Godwin
Thank you for your kind words! We're delighted to hear that you enjoyed our Broadway store and found our team attentive and helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Above and beyond
Above and beyond, product out of stock on line so Sarah arranged to send from Oka Broadway store. So rare a business will send from a store
May 2, 2026
Unprompted review
Reply from OKA - Broadway
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear about your experience with Sarah and our Broadway store team, and we’ll be sure to pass your kind words on to them.
It’s wonderful to know the extra effort made such a difference, and we hope to welcome you back again soon.
Kind regards,
OKA
Bought a cushion and pad from the…
Bought a cushion and pad from the lovely Broadway shop . Nice helpful staff !
May 6, 2026
Reply from OKA - Broadway
Dear Barbara,
Thank you for your lovely feedback. We’re so pleased to hear you enjoyed your visit to our Broadway store and that the team looked after you so well.
We hope you enjoy your new purchase and look forward to welcoming you back again soon.
Kind regards,
OKA
Claire was very professional and…
Claire was very professional and helpful. It was wonderful to have someone who shared my enthusiasm for interior design, and the colour combinations she put together were both beautiful and inspiring.
May 9, 2026
Unprompted review
Reply from OKA - Broadway
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Broadway store, and we’ll be sure to pass your kind words on to Claire and the team.
It’s wonderful to know you felt so inspired during your visit, and we hope to welcome you back again soon.
Kind regards,
OKA
Becca at Broadway … excellent customer service!
Becca at Broadway has been extremely helpful.
She supported me with a return from
an online purchase and also held an item for me which was no longer available online but there was one in store. She made notes from my initial enquiry making it really easy to complete my purchase when I called in to collect.
It’s not that often you find such great customer service these days!
Thankyou so much to Oka, Broadway store and specifically Becca!
May 7, 2026
Unprompted review
Reply from OKA - Broadway
Dear Louise
Thank you for your lovely review! We’re so pleased to hear about your experience with Becca at our Broadway Store, we're delighted you received such warm and helpful service and she went the extra mile to assist with your transactions.
Your feedback means a lot to us and we do hope that you will visit us again soon.
Kind regards
OKA
Great store and friendly staff
The team at the Broadway store were fantastic, everyone was friendly and super polite especially Paul. Who went above and beyond running up numerous flights of stairs to get an item we had seen. He was very attentive, professional and informative, we will definitely be visiting again
May 3, 2026
Unprompted review
Reply from OKA - Broadway
Dear Charmaine
Thank you so much for taking the time to share such a wonderful message. We’re delighted to hear that your visit to our Broadway store was such a positive one, and your kind words have been shared with Paul and the rest of the team there.
It’s always lovely to know when a visit has been enjoyable from start to finish, and we really appreciate you choosing to spend your time with us. We look forward to welcoming you back.
Best wishes
OKA
Delivering what they promise
We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to resolve the problem and got back to us exactly as she had promised to do. Thanks to her following up on this, we're very much looking forward to the delivery of our new furniture! Gill
May 2, 2026
Unprompted review
Reply from OKA - Broadway
Dear Gill
Thank you very much for your kind review.
We are so pleased to hear that you had a positive experience with our Broadway store and that Sarah was able to assist you with your dining table and chairs.
Your feedback is truly appreciated, and we hope you enjoy your purchase.
Kind regards,
OKA
Thank you very much to Becca who…
Thank you very much to Becca who assisted us today. We were after a specific lamp base and she found us the last one.
She was friendly, chatty and polite and also packaged our items whilst we had a walk round Broadway which meant we didn’t have to wait around. Becca is an asset to your team thank you to her for making our shopping experience a lovely one.
May 4, 2026
Unprompted review
Reply from OKA - Broadway
Dear Katherine
Thank you for taking the time to share your kind words. We are so pleased to hear that you enjoyed your visit to our Broadway store and that Becca was able to assist you in finding the lamp base you had been searching for.
It’s always lovely to know when a visit has been enjoyable from start to finish, and we really appreciate you choosing to spend your time with us.
We hope that you will visit us again soon.
Warm regards
OKA
Eagerness to help and assist with…
Eagerness to help and assist with purchase. I was very pleased with the help I received from Becca who I have dealt with many times before. Excellent and very helpful
April 25, 2026
Reply from OKA - Broadway
Dear Geoff
Thank you for taking the time to share your kind words. We’re delighted to hear that you enjoy visiting our Broadway store and always receive such helpful and friendly assistance from Becca
It’s always a pleasure to hear from long-standing customers, and we’re grateful for your continued loyalty.
We look forward to welcoming you back again soon.
Best regards,
OKA
Great store in broadway Becca was very…
Great store in broadway Becca was very helpful
April 25, 2026
Unprompted review
Reply from OKA - Broadway
Dear Pam,
Thank you for your kind feedback. We’re so pleased to hear about your visit to our Broadway store, and we’ll be sure to pass your comments on to Becca and the team.
We hope to welcome you back again soon.
Kind regards,
OKA
The personal touch .
My favourite branch is Broadway, Worcestershire .Always a wonderful experience to visit this beautiful property There is always a warm friendly welcome and a relaxed time to wander around with help if it's needed
April 3, 2026
Reply from OKA - Broadway
Dear Mary
Thank you for taking the time to share your kind words. We're delighted you love our Broadway location and its beautiful setting, and that the team has made such a positive impression.
It’s always such a pleasure to hear from long-standing customers, and we’re truly grateful for your continued loyalty.
Best wishes
OKA
I rang to confirm your Broadway shop…
I rang to confirm your Broadway shop had the Crosby chair on display. We arrived the next day and were greeted and treated excellently. Your staff were most helpful and welcoming.
The chair was delivered on time 4 days later.
March 28, 2026
Reply from OKA - Broadway
Dear Andrew
We appreciate you taking the time to acknowledge our Broadway team and the exceptional service they provided on your recent visit. It is wonderful to know that you are delighted with your chair and that it was delivered promptly.
Your support means a great deal to us, and we look forward to welcoming you again in the future.
Kind regards,
OKA
Always a pleasure to visit the Broadway…
Always a pleasure to visit the Broadway store!
March 24, 2026
Reply from OKA - Broadway
Dear Mrs Massey,
Thank you for your kind words. It’s always lovely to hear from customers who enjoy visiting our Broadway store, and we’re so pleased you continue to have positive experiences with us.
We look forward to welcoming you back again soon.
Kind regards,
OKA
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