Oliviaoscarjewels 

Like so many other reviewers, I was scammed by this "company". My story is identical to most of the other reviews, so I won't go into great detail. My first scam clue was an "Ottawa atelier" with a Chinese shipping address. "They" really didn't like it when I posted an unflattering comment on their Instagram ad.

SCAM from China! To be fair there is a legit Oscar & Olivia (notice the names switched; in the UK) but this is definitely NOT it. I ordered a ring and it is complete crap. Nothing like the image.

Scam Scam Scam !. Do not buy from them…
Ordered 3 items, received 2 of them. Told them that I wanted to return the 2 items because quality was very poor. After many emails trying to give discount for the 2 items, I accepted a refund but they never did for the item never received…after a few weeks of wearing the items, which they stated to be freshwater pearls, they started to pill. I have sent about 5 emails since July requesting refund for those and I have not heard from them… very disappointing

Like other reviewers, I placed an order on June 6, received the email confirming the order and then an email to track the shipment through "Shop". The shipment is not trackable and nothing has been received. I've been contacting the shop using all possible means and have had no response from them. I've reported this to Shopify as well with no response from them.

Complete scam. They will send you a ton of chat gbt response emails promising to ship your items, give you a refund, etc. but will never do it. DO NOT PURCHASE FROM HERE.

So I bought three rings back in April. I sent my first email to them two months later cause I still haven’t received anything when I ordered. They took my payment out immediately and I waited cause I was excited about the rings cause wow that’s a long story anyways so no-show and I emailed them every week and they said oh we had the wrong postal code. Will send it out to you again. I waited another month still nothing and now I email every Olivia and Oscar or Olivia jewellery thing on Facebook or I write scam on everything to warn people because my 180 bucks is gone and I have not a thing to show for it so I don’t even know what company or where anything is. I don’t know if I should go to the bank and try and get my money back so that’s my story. I’m a dumb dumb.

I ordered two rings on June 18, 2025 (Order #10246, $39.95).
The company charged me immediately but never delivered the items.
I only received one fake “shipping update” with an invalid tracking number.
After that, all my emails have been ignored.
They claim to offer a 30-Day Money-Back Guarantee, but no refund was given.
Very unprofessional – I do not recommend this store.

absolutely terrible - do not buy from this company. Bought items in June still hasn’t shipped and refuses to answer or update me so now i’m out $200. Save yourself the headache and go elsewhere.

I made a purchase in June. It's been 2 months and I have received nothing. I emailed 3 times with no response. It looks like the jewelry is shipped from China but who knows as nothing ever arrived and no one responds.

Placed an order in early June, sent an enquirer three weeks later regarding shipping status, received an email stating the items where being processed for shipment and a tracking #. Followed up a few days later and tracking number was a fake. DO NOT BUY FROM THIS COMPANY!

They will not give me my money back. The jewelry is cheap and the story is not true

This website is a total scam. They do not offer refurns/refunds at all, despite their website clearly stating that they do.

This company is a scam. They never sent my items and although they responded to my first email inquiry saying they had been shipped, didn’t ever provide tracking or courier info or respond again. I’ll be initiating a chargeback with my credit card

Scam. Not a Canadian company. Jewellery came from China. Sent the wrong size. Said they would send another. Weeks later didn’t receive anything. I emailed them. They say their website is having technical difficulties and they would refund me 15%. There website is fake. They are fake advertising. I don’t believe they will refund me 15% and I believe I will never see the replacement piece.
My daughter found the merchandise on a China website for cheaper.
Buyer Beware.

Received a tracking number from China after falling for a great discount price as Canadian made, which clearly it is not. Then a month later the tracking number disappeared. I’ve asked for a refund. I’m not sure yet if I will receive a refund. Olivia did however say she will issue the refund and was polite in her email correspondence.

Fraudulent company copying Oscar & Olivia company from the UK. I have been in contact with them and they refuse to give a refund and I have contacted my bank. Its been quite a process with these scammers.

I got only half of my order and all the rings i bought were shipped from china and the images on their website are the sames ones on Temu.

My order took 2.5 weeks to arrive. This stuff obviously came straight from China, not a store or warehouse in Canada or the US. Otherwise, it wouldn't take this long to arrive. The packaging says it all. I've ordered from Temu and Aliexpress and the packaging is the EXACT SAME. The look and quality of the bracelets I got is nothing compared to what is portrayed online. They look and feel like dollar store jewelry or from Claire's/Ardene.

This is a scam business selling cheaply made jewelry straight from China that they are reselling at incredibly higher prices using fake pictures that do not show the real products. The entire website and story is fake as well as the picture of the mother holding her child, which is likely AI generated. Scammers are getting more clever - the website, layout and the pictures all appears very professional with no broken English or misspelled words. However, there are red flags.

RED FLAGS (accurate as of July 2025):
- Their Facebook ad "Olivia and Oscar Jewels" shows a mother holding her son and saying how they had to close due to financial hardship and were having a liquidation sale.
I clicked on their website (oliviaoscarjewels.com), but strangely, the website shows a DIFFERENT child and DIFFERENT mother.

- ‎The top of the website says "free shipping today only", but it says that EVERY SINGLE DAY. I keep checking back and it never changes. Obviously just a ploy to pressure you to buy.

- There are no reviews or pictures for each specific piece of jewelry. There are only reviews (likely fake) about their jewelry in general.

- Their website advertises that they are trusted by over 10,000 Canadian women and have a 4.5 star rating on Trustpilot. Such blatant lies. There's also a negative Reddit forum and even their own Facebook page is littered with people saying it's a scam with comments about receiving low quality junk from China.

- There is another Facebook ad called "Luna and Lucas Jewels" with the EXACT SAME sob story about a single mother having to close her jewelry store due to financial hardships. Their website has the same layout, same jewelry and same story with exact wording (just different names), but shows a picture of a different mother and son = TOTAL SCAM.

Terrible customer service. One ring fit other was small. I contacted them (Olivia) she assured me she would send another. Never happened. Many emails later 3 months to be exact and got nowhere. Ring discolored after 3 wears. Cheap. I bought during promo 2/1. Anyway now they say mac 30% refund but never send it!!!! I call scam on this page. I was trying to support Canadian business but am deceived as I don’t Even believe the sad story.

Oliviaoscarjewels.com is using the information from the legitimate company of Oscar & Olivia from England.
Their website claims they are a Canadian company, 30 day money back guarantee & free returns. I am here to let you know they are 100% based in China. If you have a defective piece or any other issue, it will not be rectified. I wish I could share the dozen emails I have so far - the last giving their full address in China. If I want to return my items (set of rings with missing stone) I can do so at my own expense including dealing with customs. If they have to answer to customs, they will decline the return. I am more than happy to share my experience. Contact me!

Company did send full price items, did not receive the free ones

Shipped from China, got within 3 weeks

Product was OK but not handmade

Requested return (about 10 emails back and forth)

Provided a shipping address in China wanted me to pay shipping . As per web site it's hassle free returns and Canadian company.

Issued a dispute through my credit card company.