A really helpful company. Through work, we purchase many different types of feature pendant lights and as such we have purchased from many different independent companies. Typically there is a patter... See more
Company replied
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Staff I spoke and had communication with were really helpful answered my queries directly and concisely - no waffle or hard sale. After purchase I was kept up to date with the financial and dispatch... See more
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Really lovely company. They rang to check my order after I ordered. I mentioned I wasn’t sure about the cushion covers colour so they sent me samples and allowed me to change my mind about the colou... See more
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Russell and the team at Olson and Baker have provided fantastic service and attention to detail when we have purchased furniture from them. We have a beautiful walnut dining table that was thoroughly... See more
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Company details
Written by the company
As specialists in designer furniture, Olson and Baker commits to providing a memorable shopping experience for our customers. We pride ourselves on endorsing authentic licensed pieces from the most reputable manufacturers and designers in the world. Our high end furniture and lighting spans from mid-century modern to contemporary styles, and everything in-between. As an independent business, we are able to offer a personalised service, tailored to each customers need. We are passionate about our products, and our small expert team is a well-oiled machine that strives to deliver excellence. We embrace sustainable business practises by supporting local supply chains to minimise our carbon footprint, alongside also having a collaboration with More Trees to plant a tree with every order. Please feel free to reach out to our friendly team if you have any questions about any of our products.
Contact info
Olson and Baker, Sum Studios, 1 Hartley Street, S2 3AQ, Sheffield, United Kingdom
- +44 1143 991019
- orders@olsonbaker.com
- olsonbaker.com
Reply from Olson and Baker
Thank you Susan!
I hope you're still enjoying your furniture from Case. Thank you for your kind words! If you ever spot anything else you like, feel free to reach out to me directly and I'll make sure you get a good deal.
Best wishes,
James
Co-owner of Olson and Baker
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Nice range of products and amazing…
Nice range of products and amazing customer service
August 12, 2024
Unprompted review
Reply from Olson and Baker
Thank you ever so much for your kind words and support Duncan. It's wonderful to hear that you've had great experiences with us. Please don't hesitate to reach out if you ever spot anything else you love - safe to say you have VIP status here!
Best wishes,
James at Olson and Baker
Really good customer service
Really good customer service. Only a small order but they were very helpful and even delivered the chairs at a time that suited us. It’s good to support smaller local businesses and we would strongly recommend them.
August 12, 2024
Unprompted review
Reply from Olson and Baker
That's great feedback, thanks Michael! As the co-owner, I'd be more than happy to give you a special deal on your next purchase to further my appreciation.
Thanks again for choosing Olson and Baker!
Warm regards,
James and the Olson and Baker team
Beautiful furniture and reliable…
Beautiful furniture and reliable service! Great experience and very happy with my order! Can't recommend Olson and Baker enough.
June 27, 2024
Reply from Olson and Baker
Thanks Britta! That's a lovely review (sorry only just saw it!) Hope the sofa bed is serving you well!! :D
James
Wonderful customer service
Russell and the team at Olson and Baker have provided fantastic service and attention to detail when we have purchased furniture from them. We have a beautiful walnut dining table that was thoroughly checked over before arriving with us in perfect condition. We also have 2 gorgeous bedside tables and a rather impressive Arco lamp. The items they are able to source not only look great, but are fabulous quality. I would definitely recommend using Olson and Baker
July 4, 2024
Unprompted review
Reply from Olson and Baker
Thanks Kerry! We truly appreciate your support! It's wonderful to hear that you are enjoying your pieces! Hope the house is coming along nicely!!
Warm regards,
James and the Olson and Baker team
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Great service!
I recently made a purchase from Olsenbaker.com, and I couldn’t be happier with the entire experience! The website is user-friendly and has a fantastic selection of products. I found exactly what I was looking for with ease.
The customer service was top-notch. I had a couple of questions about my order, and their team was incredibly responsive and helpful, providing detailed answers and ensuring I felt confident in my purchase.
My order arrived promptly and was beautifully packaged. The quality of the items exceeded my expectations—they are well-made and exactly as described on the site. It’s clear that Olsenbaker.com values both their products and their customers.
Overall, I’m extremely satisfied with my purchase and will definitely be shopping here again. Highly recommend Olsenbaker.com for anyone looking for quality products and excellent service!
March 1, 2024
Unprompted review
Reply from Olson and Baker
Hey Martin,
Thanks so much for your kind words! It means a lot to us to hear that you're pleased with your order. We truly appreciate your support. If you ever spot anything else you like, feel free to reach out - as the co-owner, I'd love to give you a special offer! Hope you're still enjoying your pieces at home!
Best,
James
A great product and excellent customer…
A great product and excellent customer service
July 10, 2024
Unprompted review
Absolutely first class service
Absolutely first class service! My item was delivered on time and was what I expected, definitely will purchase again from Olsen and Baker ! Thanks guys
June 25, 2024
Unprompted review
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Fantastic customer service
I had fantastic customer service, and where very helpful when I was asking questions about the product I was buying,
July 15, 2023
Unprompted review
A great product from an excellent company.
We love the Burnell two-seater sofa in a wool mix navy fabric. It's very well made & superbly finished. Ordering was a breeze. The delivery process was very smooth and helpful. A great product from an excellent company.
John Seaman, Beverley.
January 8, 2024
Unprompted review
Great quality
I purchased a sofa from OB for my new home and the quality of not just the product but also the service and delivery was impeccable! I will now be purchasing more lounge elements to create the dream space.
July 9, 2024
Unprompted review
Outstanding team with great customer…
Outstanding team with great customer service and excellent selection. Highly reccommend!
July 8, 2024
Unprompted review
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Outstanding
Purchased 2 x pendent lights and a floor standing lamp.
The quality of their luminaires and their seamless purchasing experience was outstanding. I will be returning.
January 10, 2024
Unprompted review
Exemplary customer service
Exemplary customer service, an absolute pleasure to do business with, would highly recommend!
July 10, 2024
Unprompted review
Dining table
I recently purchased the ethnicraft slice dining table and I was unsure to what dining chairs would go well, the guys found me loads of options and I ended up going for some eames dining chairs which are fantastic. The team made it so simple, delivery was quick and I am already planning my next purchase.
March 23, 2024
Unprompted review
A great experience
Had a great experience with Olson and Baker. Delivery was smooth, the product was exactly as described and the customer service representatives were top notch. Will absolutely be shopping with them again.
June 6, 2024
Unprompted review
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Fantastic customer service
Fantastic customer service, would recommend highly!
July 8, 2024
Unprompted review
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