Olviarose Reviews 369

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the website easy to navigate, with some appreciating the variety of styles and colors available, making the ordering process simple and straightforward. Some people are excited about their purchases, hoping the items will live up to their online appearance and quality expectations. However, some customers also noted significant dissatisfaction with the product quality, stating that items received often do not resemble the pictures on the website and are made from cheap materials. Reviewers report difficulties with the return policy, including misleading information about returns, high shipping costs for international returns, and issues with receiving refunds or proper return instructions. Additionally, some people experienced issues with sizing, finding that the clothes were either too big or too small despite using sizing guides.

What people talk about most

Product

Clients share ambiguous opinions on product quality and appearance, with many expressing significant... See more

Website

Reviewers highlight ambiguous aspects of the website, with many praising its ease of use, navigation, and... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction with the ease of the... See more

Quality

Customers consistently express disappointment with the quality of products, frequently describing items as... See more

Return policy

Users describe negative interactions with return policies, often finding the process difficult and costly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found the website on Facebook. Loved the colourful collection with a variety of styles a refreshing change. What was amazing is the size guide and size questionnaire to assist in picking the correct s... See more

Rated 4 out of 5 stars

To be fair I was petrified when I read reviews after I've made an order. But surprisingly the delivery was pretty quick, good communication via email where is my parcel and when I can expect it. The... See more

Rated 4 out of 5 stars

The dress I recieved was much better than I expected as hadn’t heard from the company before. It’s not thin material it feels like a very well made dress. Unfortunately the dress I ordered is too big... See more

Rated 5 out of 5 stars

Easy to use website with a good size guide which made sense. Excellent information about the products and a quick check out when buying. So looking forward to receiving my beautiful dress which I’ve b... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

369 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quite good experience

To be fair I was petrified when I read reviews after I've made an order. But surprisingly the delivery was pretty quick, good communication via email where is my parcel and when I can expect it. The dress is true to size in my opinion. Looks the same as on the website.It's beautiful but not worth almost £50. Except that bo issue.

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful
Not British as advertised - comes from china - products never arrived paid over £100 and they refuse to send a replacement or refund. It is effectively a scam as I paid for goods and not received them this is now six weeks

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

Please do not use…

Shein/Temu made to look like UK upmarket ‘boutique’.

Please take note that most of the good reviews are before delivery and returns.

The items are literally not as pictured (actually AI videos!) or described and when return assistance requested, they make you pay return shipping and customs fees to Mr Wang at a home address in China! It really is best to avoid.

If it looks too good to be true, unfortunately in this case it’s because it is.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUT FROM THIS COMPANY !

Like other reviews that I wish I had seen before I would rate this company a -5 stars, dress arrived and the fit is so bad the waist didn’t even sit on my waist, the elasticated back really lets it down and looks poorly sewn, everything that has been stated is accurate , the material quality is so poor, there is no label to say it’s an Olivia Rose dress, a cheap tiny (m) size rage sewn sewn in crooked, I am sick and tired of these Chinese companies fooling us into thinking they are UK based- THEY ARE NOT- DO NOT BUY FROM THIS COMPANY, I REPEAT DO NOT you will regret it, I have now packaged up the clothing and replied with photos of proof of condition, I waited 3 weeks ( I wouldn’t mind this if it were worth waiting for) but it wasn’t, I can feel a nightmare beginning, what I am going to do is report to my bank to do a chargeback for mis- selling. They replied quickly to my request but it is a delay tactic to hopefully get customers to give up trying to refund, this is what they are hoping for, it’s a selling style, they put up a website get a few thousand quick sales and then change the company name but the website is a replica of the last YOU SEE THE PATTERN !!!!! FUMING FUMING FUMING 😡

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS.

AVOID AT ALL COSTS.
They do not offer refunds like their website says. They make it extremely difficult and try get you to exchange and then eventually offered me a 10 percent refund and would let me keep th item? So 4.50 of the £45. No thank you. This is FRAUD. I wouldn't have bought from the company if returns weren't an option, but they advertise 30 day returns. Shocking. Reading other reviews this is clearly a scam and it's only a matter of time before it's hopefully shut down.

Also, as others have said this is a cheap quality Chinese company falsifying advertising with AI and charging premium prices. It is extremely cheap quality for the price point. AVOID!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Order a few days ago

Order a few days ago, very quick dispatch and communication. Can’t wait to try on the dress. Will definitely be ordering again.

May 24, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look