Omychic Reviews 105

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of various clothing items, describing them as soft, comfortable, and durable, often exceeding expectations for the price. People appreciate the unique designs and the versatility of the products, finding them suitable for different occasions and easy to style. Some also report that items arrive ready to wear without wrinkles and that sizing can be accurate, leading to satisfaction with their purchases. However, a significant number of people were dissatisfied with the product quality, stating that items received did not match descriptions or images online, often being made from cheap materials. There are also frequent complaints about orders not arriving, taking an excessively long time, or being incomplete, with some customers waiting months for their purchases. Additionally, many reviewers found the pricing to be too high for the quality received, and experienced difficulties with returns, including high shipping costs for international returns and unhelpful customer service.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many reviewers expressing satisfaction with the... See more

Quality

People report ambiguous experiences with quality, with many customers praising the high-end look, soft cotton... See more

Order

Clients share negative opinions on order experiences, with many reporting that items never arrived or took an... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting quick shipping... See more

Price

Reviewers highlight negative aspects of price, with many feeling that products are overpriced and not worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uppermost Quality Jeans, mist likely invented by by Mr Gaultier or other top design gentleman, even the ziping looks Gold plated. very much comfortable trousers, wearing evey daily. Greatest delivery... See more

Company replied

Rated 5 out of 5 stars

This faux leather handbag is the perfect size for all my daily essentials. The print is really unique, and the material feels surprisingly durable. Shipped pretty quickly, too!

Company replied

Rated 5 out of 5 stars

This lace-up linen cardigan is a summer essential. It's light, breathable, and great for layering on cooler evenings. Came out of the package ready to wear, no wrinkles!

Company replied

Rated 5 out of 5 stars

This turtleneck sweater is incredibly soft and cozy, not itchy at all. The button details on the collar are a lovely touch. A new fall favorite for sure.

Company replied


Company details

  1. Women's Clothing Store

Written by the company

We offer chic custom-made plus-size outfits designed by talented designers from around the world. Although we cannot guarantee complete satisfaction, we strive to do our best. Any questions about our products or services, please feel free to contact us at sales@omychic.com and we will do our best to assist you.


Contact info

3.1

Average

TrustScore 3 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Interesting to see the only 5-star review is from a Catherine....probably the Catherine I have been dealing with for the last 4 months to get a full refund for a VERY unsatisfactory product. I won't go into the ridiculous hoops and lack of communication that I had to go through to send it back to China. They kept offering me discounts to keep it rather than send it back! IT WAS UNWEARABLE! It finally arrived in China after 5 months of negotiation and I received a refund but only for the price of the coat and not the postage refund that I had demanded. This was a dreadful experience and I wasn't going to let them get away with it by giving up. Do not buy anything from this company - save yourself the heartache. They also trade under the name of Soolinen.

April 23, 2023
Unprompted review
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Rated 1 out of 5 stars

STAY AWAY - YOU WILL NOT GET WHAT YOU ORDERED

First order was for an outfit size LARGE. I received it size SMALL. Exchanging emails with Catherine was useless. Did not make sense to pay $58 (USPS) to send it back to China for a $107 outfit...especially when I knew I will not get my original item cost back, let alone the shipping cost.
On second order (shortly after the first order, so I "did not manage to learn the lesson"), we just got two different outfits that we were not interested in.
STAY AWAY FROM THIS SELLER. YOU WILL ONLY WSATE YOUR MONEY AND GET AGGRAVATED.

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

My experience has been terrible

My experience has been terrible but can't give zero stars. It took weeks of emails to get the address for a return. They sent a different coat to the one ordered, I paid €49 to return it, which their website said will be refunded as it's their error, but they now won't. They refunded €38 less than I paid, which they say is due to exchange rate, but they advertise in euros. They keep offering discounts but as I would never shop with them again that is useless to me.

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

This is a scam site

This is a scam site. I purchased a coat recently described as fully lined silk coat, received a cheap unlined polyester coat, very poorly made. I wear US L and purchased the coat XL still size was smaller. Cost me 220USD, when I asked them to return first they asked me to reconsider my decision then said they will only refund 20%, also discouraging me every possible way saying chinas custom is very slow and strict and it might take a long time. Catherine is a fraud and this company should not be in business. I have purchased from Chinese sites in the past but never encountered such and unpleasant shopping experience.

November 23, 2022
Unprompted review
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Rated 1 out of 5 stars

An outright scam

An outright scam.
First, the checkout process tells you the next step will be to review your order before finalizing it. In reality, it charges you on the spot, no going back.

Second, there is absolutely no more than a very superficial similarity between the item pictured and described, and the item received.
A green abstract print top with tiers of ruffles, elbow length sleeves also with ruffles described as cotton linen and expensively priced, on the website.
A light pure cotton white top with very multicolored flowers and birds, short sleeves with no ruffles on them, is what arrived.

Buyer beware.

November 3, 2022
Unprompted review
Rated 1 out of 5 stars

I agree with all the negative comments…

I agree with all the negative comments
The designs look good and say they are silk but are polyester.
I paid extra for a Fedex delivery as I needed the garment by a certain date but it didnt arrive and I cancelled the order. So they dispatched in spite of a clear instruction and not by Fedex
Now I have a useless rubbish outfit I cant get a refund from the robot 'Catherine' who replies to inquiries. DONT TRUST THIS COMPANY

October 18, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service. Vest I received is poor quality and HUGE. They will not take a return to the US address but insist I return to China at an exhoribant postage rate. DO NOT buy from these people. Total screwed and scammed.

March 4, 2022
Unprompted review
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Rated 1 out of 5 stars

This company is totally untrustful

This company is totally untrustful, after making an order which I received with the wrong merchandise, I contacted them to return it and get back the money.
a year has passed and I have not received a refund from it.
Please stay away from this scammers!! This is not a legit business.

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

Really bad quality of clothes

Really bad quality of clothes - the wool lookes like felted after too hot washing, the stiches are not worked well. Not worse the money!!!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

I like Omychic very much

I like Omychic very much, the quality of the clothes is excellent, the order processing ability is absolutely excellent, the customer service feedback is fast, I love it so much.
I have hardly found any clothing that can suit my daughter in Philadelphia. Omychic can customize it at a very low price. I will continue to support it. I recommend you to buy it! ! !

November 18, 2021
Unprompted review
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