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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, including receiving items that were not what they ordered, incorrect sizes, or products that did not match the descriptions or images online. People frequently mentioned that the quality of the products received was poor, with materials often differing from what was advertised and items being unwearable or poorly constructed. There were also complaints about difficulties in obtaining refunds, with some customers being offered partial refunds or gift cards instead of full reimbursement, and others struggling to get any response from the company regarding their requests. However, some people were satisfied with their purchases, finding certain clothing items to be flattering, comfortable, and stylish. A few other people also felt that some products, like shoes and accessories, were true to size, well-made, and matched the online descriptions.

What people talk about most

Product

Users describe ambiguous interactions with product quality and accuracy. Many reviewers express significant... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers express disappointment, citing... See more

Order

Consumers consistently express strong dissatisfaction with their orders. Many report receiving items that... See more

Refund

Clients share ambiguous opinions on refunds. Many customers express frustration with not receiving full... See more

Based on these reviews

Rated 1 out of 5 stars

I’ve ordered a product & immediately asked them to cancel the order as they took double from my card than the price. They refunded the difference (not sure how unless they keep card details) & are st... See more

Rated 1 out of 5 stars

Retrolinen is either a scam or incompetent. It says clearly on the website "easy returns". My experience was the total opposite. They didn't even give me the option to return the item which was the... See more

Rated 1 out of 5 stars

It misrepresents it's product. The item detail stated it was a cotton-linen blend, it turned out to be acrylic. It was sent to me from California but they insisted I return it to China where it was ma... See more

Rated 1 out of 5 stars

This is not a reputable company. I bought the clothes in the photo. The photos online are nice but don't match the reality. The fabric is definitely not what's listed in the description, and t... See more


Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

38 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Retrolinen is a bloody scam,a fraud and…

Retrolinen is a bloody scam,a fraud and a they are thugs.I urge people not to buy from them because their products look nice on the picture but cheap in person.The workmanship is shoddy.The material that they show on the pictures is not the one they use on the product.Their return policy sucks they are just short of saying once you buy… it’s for keeps.whether you like the product or not.People!!!BIG NO NO with this company.

March 24, 2026
Unprompted review
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Rated 1 out of 5 stars

if there was a zero rating i’d give a…

if there was a zero rating i’d give a zero. first off it took a month before shipping out my orders. 4 pieces! 2 tops and 2 dresses. then 2 arrived. both extra small when i ordered 2XL. and they were nothing near what the advertised!! i want a refund! they should even compensate me for all the aggravation. i needed the clothes for a specific occasion and ordered well ahwadnof time. but got NOTHING. they are clearly a scam. they got my money instantly off my card but the first 2 items got to me 2 months later. the other two, i don’t care to see as they are misrepresenting by posting beautiful dresses but deliver bad and unacceptable unwearable clothes.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Images of the product I ordered did not…

Images of the product I ordered did not match the real item in any way! If you are paying over $100 for an item you at least expect to get something in quality close to the image, instead it is a bad cheap replica with poor quality materials at best, don't waste your time or money!

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered shoes at Retrolinen and what…

I ordered shoes at Retrolinen and what I received was totally different from what they advertised and I ordered I am hoping to get my full refund save to say they gave me some bullshit story about the shipping cost that might be more than the cost of the shoe but whose fault is it certainly not mine they must suffer the loss not me. I doubt I will ever order from these people they scam people all of them.

December 20, 2025
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Rated 1 out of 5 stars

Poor quality, badly fitting and dreadful response

The items I ordered were of poor quality and one was huge even though it was a small. I contacted the company and was offered a 10% refund or a £30 gift card. I wanted to return the items but haven’t heard anything further from them. Extremely dissatisfied.

December 27, 2025
Unprompted review
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Rated 1 out of 5 stars

unable to deliver

I ordered an item several weeks ago that was never delivered. When I asked about the estimated delivery time, I was told: “Sorry, the product you ordered is a customized item and the fabric is out of stock. We searched for this fabric in the market, but couldn't find it.” Got a refund after two requests.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Retrolinen is either a scam or…

Retrolinen is either a scam or incompetent.
It says clearly on the website "easy returns". My experience was the total opposite. They didn't even give me the option to return the item which was the incorrect size. I.order ed 3 pairs of shoes. 2 pair fit fine the other were the wrong size. When i tried to return them, they insisted on giftimg me a 30% discount on the next order. The discount code they said they sent was never arriving. I had to write them at least 20 times. Finally it arrived and i made another order. This time the shoes were NOT what i ordered,.similar, but not the shies i ordered.
Nightmare experiemce with Retrolinen

October 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Scammers

Scammers
Ordered calendars for Christmas
£20
Recieved 2025 !
Offered £6 refund
Absolute scammers avoid avoid avoid

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID - Shop Somewhere Else

AVOID. I have been waiting for 2 months to get refund on return. It is just sitting in customs. Still waiting. They offer 10% refund if you keep items. That's nothing.

October 14, 2025
Unprompted review

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