One Dollar Fly Reviews 

965
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 294 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the genuinely helpful and professional support provided by individual staff members during phone calls. Many consumers truly appreciate when dedicated agents guide them carefully through reservation steps and efficiently assist with obtaining boarding passes. Some reviewers were not happy with unexpected price increases experienced shortly after completing their initial flight reservations online. People also mentioned that initially advertised cheap fares can sometimes be followed by requests for higher upgrade fees. Consumers further noted ongoing difficulties regarding strict non-refundable policies and frustratingly delayed financial refunds when travel plans change.

What people talk about most

Price

Clients share negative opinions on price, noting that reviewers frequently encounter unexpected costs after... See more

Staff

Users describe positive interactions with staff members who consistently provide helpful support with flight... See more

Payment

Customers consistently note negative experiences with payment, expressing deep frustration over unexpected... See more

Service

Customers had negative experiences with service, frequently reporting issues with ticket availability and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

First my totally cheap flight was not available, but they had my funds for it. This required an hour long conversation on my trying to get another flight. I was treated well and respectful by Logan a... See more

Rated 1 out of 5 stars

Everything was horrible! Strongly recommend staying away from this company unless you have 4 hours to waste on phone and paying more for a one way flight than the previous round trip tickets you were... See more

Rated 1 out of 5 stars

Complete scam, as soon as fare was paid I got a call indicating that fare isn't available and I now owe double the fare listed. One dollar now has all my information and I am contacting my credit card... See more

Rated 1 out of 5 stars

HORRIBLE EXPERIENCE! They are quick to take your money but slow to refund you based on their as among regulations. Booked a flight for 4 people, got a call s few hours later stating the flight da... See more


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency

Written by the company

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that traveling is an adventure in and of itself. It’s expected to be fast and painless. To achieve our goal of healthy and affordable travel, we use our protection index in conjunction with the Meta search engine. We are continuously striving to have a one-of-a-kind transportation experience, and our fully automated travel systems are just what you require. When interacting with travelers, time is of the essence. Our top priority is to have the right approach to our customers’ ever-changing needs. This is shown by a large number of customers we have and their testimony. Easy Booking Price Match Promise Quality Assured Customer Support (24/7)


Contact info

2.9

Average

TrustScore 3 out of 5

965 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(965)

301 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve and Logan were amazing

Steve and Logan were amazing. I totally messed up the flights when I booked them. I received a call and they searched to make sure I had the right flight while making sure it was at a great price. I will book through here again.

November 11, 2026
Unprompted review
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Rated 3 out of 5 stars

Spent a lot of time on the phone…

Spent a lot of time on the phone waiting for the exchange of emails which I thought was unnecessary. Send the email, I will take care of what is needed, then send me my E-Ticket. The extra mile that was taken (considerate) was unnecessary feature in my opinion. Not sure why 2 departments had to handle the situation?

November 9, 2026
Unprompted review
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Rated 3 out of 5 stars

I dnt like the fact that the website…

I dnt like the fact that the website offered one price, I payed it and then got a call from the company and had to pay an additional price. I had to spend more money than I originally wanted to and there was no deals. It would have been cheaper to order from the airline

November 4, 2026
Unprompted review
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Rated 3 out of 5 stars

First my totally cheap flight was not totally cheap

First my totally cheap flight was not available, but they had my funds for it. This required an hour long conversation on my trying to get another flight. I was treated well and respectful by Logan and others and told I had to either wait for the next available flight at the cheap price or they would try to find me another flight. I had no date flexibility and no desire to pay more for a ticket then the airlines them selves would have charged. I was helped very respectfully and politely, but I still ended up with having to pay an additional 337.38 dollars more to get to my destination and return. I do believe I did not follow my own mind and that is if the trip was too cheap to believe, it did not exist for me. I will not ever try this way again to get a cheap ticket. While service was good, their premise is faulty because while the ticket may at one time existed when I went to get it, there were no more cheap seats available. This was my experience.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Sharon was very helpful and helped me…

Sharon was very helpful and helped me with
Receiving my e tickets.
Do keep in mind though that the flights are non refundable and that the cost that is advertised is not always the actual cost of the flight. It is better to call the company to confirm the actual cost of the flight. I paid 250 more than expected because the initial cost was for a standby ticket and it wasn’t likely that I would’ve been able to get on the flight.

October 31, 2026
Unprompted review

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