One Dollar Fly Reviews 

874
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, most reviewers were unhappy with their experience overall. Customers frequently pointed out discrepancies between advertised prices and final costs, noting that initial low airfare prices drastically increased after booking due to unexpected fees or claims that seats were unavailable. People also complained about difficulties with payment methods and unhelpful customer service interactions when trying to resolve these booking issues. Some reviewers were happy with the customer service, mentioning that specific staff members were exceptionally kind, patient, and very helpful during phone calls. Reviewers appreciated employees who patiently guided them through changing flights, arranging proper seating, and quickly obtaining necessary boarding passes.

What people talk about most

Price

Customers consistently note negative experiences with price, describing how cheap flights are frequently... See more

Booking process

Reviewers mention negative feedback about the booking process, reporting that cheap advertised fares are... See more

Staff

Customers had ambiguous experiences with staff, reflecting high disagreement on service quality. Many... See more

Payment

Consumers find payment to be stressful due to unexpected extra charges after booking. Reviewers frequently... See more

Service

People report negative experiences with service, describing it as very poor with unhelpful customer support.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying the tickets was easy buy confirming was a hassle. Instead a of my mom saving money it turned into a caos. They had switch her ticket she had to pay $300 more. It was a bad experience. Today it... See more

Rated 1 out of 5 stars

Complete scam, as soon as fare was paid I got a call indicating that fare isn't available and I now owe double the fare listed. One dollar now has all my information and I am contacting my credit card... See more

Rated 1 out of 5 stars

As others have mentioned, beware of the hidden meaning behind flexible and non-refundable on One Dollar Fly. This is not like Expedia's non-refundable. I booked tickets at the very cheap price and t... See more

Rated 1 out of 5 stars

Bait and switch,refused refund for flights that when I chose no longer existed they wouldn't give money back. Scam,blood suckers using high pressure to complete deal NEVER EVER USE THIS GROUP. HI... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency

Written by the company

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that traveling is an adventure in and of itself. It’s expected to be fast and painless. To achieve our goal of healthy and affordable travel, we use our protection index in conjunction with the Meta search engine. We are continuously striving to have a one-of-a-kind transportation experience, and our fully automated travel systems are just what you require. When interacting with travelers, time is of the essence. Our top priority is to have the right approach to our customers’ ever-changing needs. This is shown by a large number of customers we have and their testimony. Easy Booking Price Match Promise Quality Assured Customer Support (24/7)


Contact info

2.6

Poor

TrustScore 2.5 out of 5

874 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(874)

247 reviews in the last 12 months

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Rated 1 out of 5 stars

Bait & Switch

Booked with One Dollar Fly for quoted rate. Received an email that said "Your booking request is submitted and currently being processed. Once ticketed we will email the electronic tickets. Fares and seat availability are only guaranteed once your ticket is officially issued by the airline. Airfares fluctuate constantly based on airline availability. There may be a hold on your card as pre-authorization to verify funds. If your flight becomes unavailable or the price changes during processing, our team will contact you immediately with alternative options or updated pricing. You will not be charged the higher fare without your explicit consent." Well, the airline didn't agree to their proposed rate so One Dollar called me and said I could fly different dates for the rate they quoted or pay an additional (almost) $500. I told them neither situation worked for me and I didn't authorize the booking. They basically said it was too late and they confirmed the booking with the airline. I argued with them and hung up and locked my credit card. I received a booking confirmation from the airline and had to call them and explain what happened and they confirmed the booking ultimately did not go through. Bait & Switch company!!!! Stay away!

June 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Straight up terrible

My boyfriend and I have vastly different budgets when it comes to travel, and because of how his family is with money, they insisted he could buy his own flight to ATL from Orlando on southwest.

When we got to the kiosk to get our boarding passes, his would not work, so we asked the desk attendant. She couldn’t find his flight record of him purchasing and when she did eventually find it; he couldn’t be checked in. I called them twice, first time they hung up, second time I was on hold for almost 30 minutes before giving up. Apparently, the money was refunded earlier in the week but the email was sent to a completely different email. Not like a misspelling that would be understandable- completely different.

Due to a flight delay we were able to get him on my flight after he was on standby, but it’s completely insane to send a confirmation email and a “your money had to be refunded” email to different addresses. Especially with how there was no other way to tell until 2-3 hours before the flight took off. The “mistake” cost me $200 dollars to fix in the end, and I never got a chance to argue with the website.

My boyfriend is no stranger to off website booking for flights, and nothing like this has ever happened. I recommend just using something slightly more expensive and avoiding the hassle all together. This website prays on people in worse off situations, and if I hadn’t been there with the money available to pay the $200, he would have no other way of getting on the flight. Shameful.

June 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Fraud scam

Fraud scam! Bait and switch. They will change your date and time. They talk in circles. Run far away. Horribly rude customer service agent will tell you to learn to read and what did I expect it was too cheap to expect anything else. She said on a recorded line “we can’t give tickets says for that price”

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed Traveler

After reading quite a few other reviews, it sounds like I'm not alone when it comes to being told I had to pay more in order get the same flight I had originally booked with no restrictions.

Shame on me for NOT reading the fine print, but this doesn't seem right. When you talk to a representative, they use words like "it's urgent that you call back so I can get with the airlines to hold your seat, or if you don't call back soon, we'll have to change your flight date." In my case this was moving my flight date from 8/8 to 9.2. Ridiculous!

I'm currently on-hold so that Kaiden can call United Airlines to make sure the change I just made by paying $140 more is confirmed. This is the last time I will go this route for booking airfare. A note to everyone, READ THE FINE PRINT before using this company.

June 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Airfare of $384 skyrocketed to $834

Airfare of $384 skyrocketed to $834 - an increase of $486. I chose to keep my initial reservation / dates/ departure/arrival times, etc and found out the VERY HARD WAY that this firm is trolling and selling at wholesale reservations that cannot be confirmed, guaranteed, or otherwise honored. Very dishonest for people who are looking to save a few dollars.
NEVER AGAIN.

June 11, 2026
Unprompted review
Rated 4 out of 5 stars

Roman Smith

Roman Smith, was very helpful in receiving my boarding pass. He was able to add my KTN when it was forgot last time.

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

WORST EXPERIENCE EVER!!

WORST EXPERIENCE EVER WITH GETTING A FLIGHT! THEY DO FALSE ADVERTISING BY SELLING ON A PRICE AND ONCE THEY GET YOUR CARD NUMBER THEY WANT TO CHARGE DOUBLE TO TRIPLE THE AMOUNT WHICH IS RIDICULOUS! SO FOR A 1 WAY ONLY THEY CHARGED $294 AND THEN WANTED TO ADD ANOTHER 69.18 FOR WHAT IDK BUT YOU CANNOT GET A REFUND AT ALL SO YOU EITHER PAY IT OR LOSE YOUR MONEY! DO NOT EVER RECOMMEND THIS COMPANY!

June 5, 2026
Unprompted review
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Rated 1 out of 5 stars

BAIT AND SWITCH. DO NOT GIVE INTO THEIR TACTICS

BAIT AND SWITCH. They’ll call you until you pick up after booking telling you that if you read T&C they have the right to increase your price by $600 or more. If you do mess up and book through them DO NOT GIVE IN. Refuse and refuse and argue all you want. In the end refuse and they will cancel your “flight” and not charge you. They are scammers and deserve to be treated as such.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this place a negative…

If I could give this place a negative number I would. This place is BAD NEWS !!! A RIP-OFF !!! I purchased a $560.08 ticket for a specific time frame... and that is exactly what I wanted... but that's not what I got. I ordered the ticket and they didn't send any ticket information right away... but charged me roght away. So... I thought to myself... maybe they were busy.... so I waited. A little while later they call me back and say that the flight for the time frame that I wanted was not able to be had at the price that I had paid and that for $400 more the flight that I wanted would be able to be had. I knew there were cheaper flights than $960 - $1000... so I told him "that's alright... since they were unable to get the flight I wanted... at the price they had quoted me... I don't want the tickets. He then he tells me that the tickets are non-refundable... but I could pay an extra amount and get the ticket times I originally wanted. RIGHT !!! THIS PLACE IS NOT TO BE TRUSTED !!!

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

I just have the worst experience with…

I just have the worst experience with this people today i had prushase two planes tickets to los cabos mexico with expidia and i canceled them because i found this other planes tickets cheaper with one dollar fly and am i gone to tell this people are a fraudulent scumbags,peices of shit that they didn't want to reimbursed my money so they end up charging me more money for the plane tickets so i can fly with airline. People don't buy shit from this online website you gone to end up like me paying more money for your plane tickets so people becarefull.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Jordan Cooper was Helpful

Very bad experience. They said if you want to buy the desired date and time, pay 400 more usd. Plus they made ticket to other destination via my destination. Airlines didn’t allow short check in of bag and I had to buy a new ticket of 400 usd again. So I ended paying 1000 usd against their initial shown price of 197. Ridiculous.

June 4, 2026
Unprompted review
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Rated 1 out of 5 stars

I BOOKED TWO TICKETS TODAY MORNING FROM…

I BOOKED TWO TICKETS TODAY MORNING FROM PHILADELPHIA TO SAVANNAH FOR DTE 7 JUNE AND RETURN ON 14 TH JUNE 2026. FOR TOTAL $542.21 AND WAS DEBITED TO MY CREDIT CARD ACCOUNT. NOW THE GAME BEGINS, IN TWO HOURS AGENT CALL FROM ONE DOLLER AND ASK TO CONFIRM CREDIT CARD PAYMENT AND ASK FOR OTHER FLIGHT AND OTHER DATES WITH ALL DIFFERENT DESTINATIONS, I EXPLAINS I AM TRAVELING WITH MY 95 YEA OLD MOM.
THEN THEY ASK ME EXTRA PAYMENT FOR CONFIRM TICKET, AND ASK FOR EXTRA MONEY WHICH IS MORE THAN CURRENTLY AVAILABLE FROM OTHER TRAVELING WEBSITES, WHEN I ASK FOR CANCELING TRANSACTION THEY OFFER ME ONE WAY TICKET TO SAVANA, I ASK WHAT ABOUT RETUNING TO PHILADELPHIA? THEY ASK ME TO BYE FROM TRAVELLING COMPAY. THEY NEGOTIATE WITH ME FOR MORE THAN 3 HOURS WITH MY THROAT IRRITATION, ENDING NO RESULT. I ASK MY CREDIT CRD COMPANY AND LODGE DISPUTED TRANSACTION.
LETS HOPE I GET MY MONEY. CONCERNED ASSOCIATE IS MS. GEORGIA
HEMANT PATEL. ATLANTIC CITY.

June 2, 2026
Unprompted review

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