Can't recommend Online Turf enough... as a complete novice to gardening I found their website and info very easy to navigate and understand. The order and delivery was seemless and delivery driver was... See more
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Company details
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Online Turf grow beautiful lawn turf, cut freshly to order and delivered next day. Order turf online today and choose from our great lawn range.
Contact info
Mickering Lane, L39 6SR, Aughton, United Kingdom
- 01695 422 144
- info@onlineturf.co.uk
- onlineturf.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 34% of negative reviews
Typically replies within 24 hours
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Great product and price. Definitely recommend!
Great turf. Fast delivery and the quality and price is brilliant. The turf was very easy to install and our garden already looks so much better. Communication about the order was great and even aftercare advice seems to be spot on. Would definitely recommend.
Excellent product and excellent service
Excellent product and excellent service. This is my second purchase from onlineturf and I couldn't be happier. Beautiful rye grass turf was delivered very quickly, in perfect condition, and looks great. Highly recommended!
Great service and high quality turf
Great service and high quality turf. Arrived on a pallet and they were able to use their trolley to leave it on our driveway rather than kerbside, Would use again.
Out with the astroturf...
Everything...
Easy to order, and lots of good advice on measuring and preparing for delivery.
Delivery was perfect and the delivery driver got the turf pallet just where I wanted.
The turf was freshly cut the day before and showed it. Easily laid and now growing nicely. Follow up emails reminding of how to care were welcome.
All round service as promised made this a great experience
Quality service
Turf arrived on time, driver was helpful and pleasant. The turf has been laid and looking good. It’s a nice touch that guidance is given when to cut etc. Would definitely recommend this company.
Turf
Excellent service, delivered on time and with care. The turf was in excellent condition as expected, well done and keep it up would definitely buy again.
Excellent turf 5star would highly…
Excellent turf 5star would highly recommend
This company I wouldn’t use again
This company I wouldn’t use again, poor communication, transport a joke, no email or text or phone call to let you know.
States on site haulage company will let you know ??
No chance, still waiting
Been in all day from 8am and still no delivery at 330 pm
When do they expect you to lay lawn ,
Having been harvested the day before
If companies online wish to stay in business
Be professional.
Total cowboys, the company they use for haulage don’t pick up
Wish I had bought locally
Never use this company again and certainly won’t suggest to anyone either,
Interesting they don’t have reviews on there own site of bad service
So not impartial

Reply from Online Turf
Everything excellent
Everything about this purchase was excellent. The turfs were quickly despatched and arrived in top condition.
Great turf and service
This is second time we've ordered from Online Turf. The turf arrived in perfect condition exactly when promised. We've laid it and it looks amazing. Highly recommend.
Excellent service and quality turf
Excellent service. Delivered to Cornwall the following day after order. Rye Grass Gold of top quality. Highly recommend and have no hesitation in recommending this company. Quality turf, great value and A* service.
Nothing bad to say!
Easy to order, good communication, delivery on time, excellent product. Would recommend and use again if needed
Fantastic
Fantastic, quick delivery, excellent quality and not dried out at all
Excellent service
Excellent service, super quick and excellent quality, out of 110sqm, only two bits of turf had very minor bald patches. Would use again!
This is the second time I've ordered…
This is the second time I've ordered turf from onlineturf. Turf arrived in good condition and delivery was hassle free.
Delivery attempted SIX days after it…
Delivery attempted SIX days after it was originally scheduled. Requested a refund and 9 days on this has yet to be received. The company have laid the blame for that on my bank, saying it was processed by them on 14 April….. given I requested it and received confirmation on 7 April that it had been processed, I don’t understand why it wasn’t done when promised. I’m out of pocket by over £200. I’m pleased others have had a good experience but, honestly, this is one of the worst companies I’ve ever dealt with.
Great product
Easy to choose and make the order. Great products and quick delivery.
Easy to order on the website
Easy to order on the website. Minimum order less than most which was great for me as I only needed 12 square metres. Delivered next day and turf of good quality at a good price.
Poor Delivery
I have been tracking my order, first it was 8am, 9am, 10am, 11am. I had a labourer waiting so called the company and they advised there is a tracking issue it will come at 12-2. I sent the labourer home for a few hours and it turns up 5 mins later. Not Online Turf's fault but change your delivery company and communicate issues. Poor service that has cost me the money I saved. We moved all cars to make room for delivery and it's left on the road. Very disappointed
Excellent quality turf
Excellent quality turf, very good value, delivered on all day slot at 9.37am. Had Rye Gold.
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