Our company has been using OnLogic computers in our remote stations for 3 years now. Their equipment is reliable, their supply chain is much more robust than other vendors we've worked with, and thei... See more
Company replied
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Excellent service, very knowable staff, Great Product, what else can you ask for. Oh I know a fair price, well I cant complain when I see all that I get, hope OnLogic is around for a long time. Un... See more
I have owned 3 fanless computers in the last 10 years and OnLogic is the only company I will buy from. I use them, in combination with data loggers, to monitor HVAC, waste water, and power at the reso... See more
OnLogic's HX401 is an amazing computer! We ordered one to test in our environment and so far we are amazed! We love that it is small and powerful! It might be overkill for our environment but we had s... See more
Company replied
Company details
- #1 of 13 best companies in Computer Hardware Manufacturer
Written by the company
OnLogic designs and manufactures industrial computers for innovators solving the world's most difficult technology challenges. Our direct-to-customer model and highly configurable hardware help you get the right-sized solution on time. From our online platform to our technical expertise, we provide a trusted partnership to help you make your vision possible.
Contact info
435 Community Drive, 05403, South Burlington, United States
- onlogic.com
the reason for a poor rating is that I…
the reason for a poor rating is that I ordered a product which was given available on your web site in 3-5gg working days. It took about three weeks to be shipped
Best Regards
March 2, 2020
Unprompted review
Reply from OnLogic
Alessandro,
We are disappointed to hear that your order took longer than expected to arrive, and that the information on the website seemed to be inaccurate. We appreciate your feedback, as we are always looking for opportunities to improve our service. According to our information, your order was placed 10 days ago and your product shipped 7 days later. As we strive to build any order within 3-5 business days, your product had an unfortunate 2 day delay due to a lack of available incoming parts. I understand your frustration, and we hope you will give us the opportunity to better meet your expectations on your next order.
Please contact us if you have any other questions or concerns.
With kind regards,
The OnLogic Team
Website very easy to use to order…
Website very easy to use to order goods, quick and efficient service.
February 27, 2020
Unprompted review
ML500G.Fast delivery.Great customer…
ML500G.Fast delivery.Great customer service.Great Team.Great product.Highly recommend for individual projects of all folks.
December 28, 2019
Unprompted review
Very professional team
Good products and Excellent customer service. Easy to configure and order online.
November 13, 2019
Unprompted review
I bought an ML350G
I bought an ML350G. It was delivered on time and according to the settings that I asked for.
October 17, 2019
Unprompted review
The support team of logic supply is…
The support team of logic supply is fantastic.
October 12, 2019
Unprompted review
30+ days to deliver the product when…
30+ days to deliver the product when they said 3-5(once they have parts is in the fine print)
Would not up shipping speed after the 30 day delay, or offer any other compensation. Wouldn't even say they were sorry for the delay.
When it arrived,
1) no wireless antennas (1 bar connection until I added some)
2) The additional parts included (port covers) were not worth anywhere near what was paid for them (very disappointing) Cheap plastic port covers, Standard HDMI to DVI Adapter from Monoprice.
3) What is the block of clay for?
I will not be ordering again, even if a customer requests one.
At least it works now that it finally arrived.
October 9, 2019
Unprompted review
Reply from OnLogic
Thank you for your patience while we looked into this issue. We understand that there can be a discrepancy between the shipping date of a system and the expected delivery date based on product availability. We apologize that you experienced a longer than expected period between order and delivery. We are currently investigating the unique details of this particular delay and taking steps to avoid them in the future.
In reviewing your order, we did notice that no Wi-Fi antennas had been selected during configuration. Because we offer a variety of antennas, and because some customers choose to install their own antennas when their systems arrive, Wi-Fi antennas are not included by default and must be added to the configuration at the time of purchase.
In reference to the gray block of clay you mentioned, that is a thermal pad that can be used when adding additional components to the system.
We apologize that your experience was less than ideal and we look forward to the opportunity to do better in the future.
Solid PCs sold with great service
Solid PCs sold with great service. A+
October 7, 2019
Unprompted review
Cost Effective Industrial Computer
Computer shipped promptly and was delivered on time. The fit and finish of the computer was very nice and it was easy to install the hard drive. The optional hard drive was a Transcend brand which I am not fond of, but for the price it is fine. Overall I am very satisfied with it so far.
September 18, 2019
Unprompted review
I bought a small sealed
I bought a small sealed, fanless computer from Logic Supply online. The machine is customized exactly as I wanted using their website.Their support team is always spot on for answering my questions. All the staff I talked with were very helpful and friendly.
September 12, 2019
Unprompted review
Excellent
Excellent. Their fanless PC units have performed extremely well in a harsh environment here at our manufacturing facility.Very happy and would recommend to anyone needing industrial computers.
I wouldn't hesitate to order from them again.
September 11, 2019
Unprompted review
They had the parts we needed and they…
They had the parts we needed and they delivered on time
August 9, 2019
Unprompted review
Advice received
I obtained good advice before making the purchase, thanks!
June 3, 2019
Unprompted review
Some issues with payment term, delivery time & responsiveness
Payment term is still "in advance", even though we have been doing business at least 5 years.
Delivery time is somewhat unclear and varies a lot.
Sometimes it is very hard to get answers from the sales team representative.
May 24, 2019
Unprompted review
I found these guys really helpful and…
I found these guys really helpful and their kit (fanless PC) has proven good to date with no issues.
May 21, 2019
Unprompted review
Logic Supply PicoPSU160 shipment
Fast shipment. Good packaging and nicely arrange inside the box.
May 14, 2019
Unprompted review
The product and the service is fine
The product and the service is fine. However, I think we will stop using Logic as customers are seeing the same price on net, and there is no posibility for us to make profit. We even loose money because of the shipping costs.
Thank you for your understanding!
May 10, 2019
Unprompted review
Quick delivery and good devices
Quick delivery and good devices. Support is ok.
May 9, 2019
Unprompted review
Excellent service
Excellent service, excellent product. The fanless system I have has been in production since the day I got it and hasn't had any issues.
May 8, 2019
Unprompted review
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