ONP Solicitors Reviews 

28,683
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,582 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and efficient service, noting that property transactions are handled smoothly and successfully. People also appreciate the supportive staff who communicate clearly, answer questions promptly, and keep them fully informed throughout the process. However, some reviewers were not happy with communication issues, mentioning that they experienced frustrating delays and had to constantly chase for updates. A few other people also felt that response times were slow when dealing with queries, making the overall experience more stressful than expected. Others noted problems with lost paperwork and documents, which added unnecessary complications to their transactions.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting efficient, professional, and knowledgeable... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, responsive, and... See more

Response time

Customers had positive experiences with response_time, frequently noting that the team is organized,... See more

User experience

Consumers find user experience to be very positive, highlighting that the app is easy to use, impressive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ONP Solicitors provided the best service I’ve experienced with a conveyancing team. They were organised, responsive, and kept me informed at every stage. Any questions I had were answered quickly, and... See more

Company replied

Rated 5 out of 5 stars

Jordan and the team have been amazing so far. We’ve just exchanged contracts and the whole process has been so smooth. They explain everything clearly, reply super fast and chase the estate ag... See more

Company replied

Rated 5 out of 5 stars

I dealt with a Lovely gentleman Josh Dixon. What I welcomed most was the updates, I never felt I was chasing Solicitors (where I have in the past with other companies). Their app made things seamless... See more

Company replied

Rated 5 out of 5 stars

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.7

All reviews

(28,683)

2,475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very smooth process with these…

Very smooth process with these solicitors even-though they are based online. Definitely worth the money and would use again.

I had Samantha Hope as my point of contact and was very satisfied with the service she provided.

July 24, 2026
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Reply from ONP Solicitors

We're so pleased you found the process smooth and worth the money. It's wonderful to hear you were satisfied with the service provided and would use us again.

ONP Solicitors

Rated 4 out of 5 stars

Clear processes and prompt communication

Clear processes and prompt, relevant communication throughout - whilst a relatively straightforward transaction, ONP made it as pain and problem free as possible.

July 22, 2026
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Reply from ONP Solicitors

We're so pleased to hear that our clear processes and prompt communication made your transaction as smooth and problem-free as possible. Thank you for your positive feedback!

ONP Solicitors

Rated 1 out of 5 stars

Was awful experience

Was awful experience, it was as if my case manager had never done it before. Constantly asking questions, they had already had the answers too, slow in replies on portal. Had to call so many times, call desk people were great, but so many times, told would get a call back and then not, another week of delay would go by

July 24, 2026
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Reply from ONP Solicitors

We appreciate you taking to time to share your review. As noted, the matter has been dealt with and we’re glad we could reach a resolution. Thank you again for your feedback.

ONP Solicitors

Rated 5 out of 5 stars

Constant updates through the app.

Constant updates through the app.
Communication with us clear and prompt.

July 24, 2026
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Reply from ONP Solicitors

We're delighted to hear that you found our app updates helpful and that our communication was clear and prompt. Thank you for sharing your positive experience!

ONP Solicitors

Rated 5 out of 5 stars

I can't recommend ONP highly enough

I can't recommend ONP highly enough. Selling a leasehold property is rarely straightforward, but Alex made the entire process as smooth as possible. He kept me informed every step of the way, responded quickly to any issues that arose, and always ensured I knew exactly what was happening.

Alex supported me through two failed sales where buyers pulled out and went above and beyond to help get the third sale over the line as quickly as possible. Throughout the process, he was incredibly efficient, thorough, and proactive, and I always felt that my case was a priority.

What really sets ONP apart is that they genuinely care about their clients and understand how stressful buying and selling a property can be. This is the second time I've used them, and based on my experience, I wouldn't hesitate to use them again for my next property transaction. Thank you, Alex, for all your hard work and support.

July 27, 2026
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Reply from ONP Solicitors

We are so pleased to hear that your experience with us was smooth and positive, especially given the complexities of selling a leasehold property. It's wonderful to know that our team kept you informed and supported you through the challenges. We truly value your kind words about our efficiency, thoroughness, and proactive approach. Thank you for your continued trust in our services!

ONP Solicitors

Rated 5 out of 5 stars

Very efficient

Very efficient and responsive probably the easiest and most stress free remortgage I have ever done

Would highly recommend

July 24, 2026
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Reply from ONP Solicitors

We're so pleased to hear that your remortgage was efficient, responsive, and the easiest and most stress-free you've experienced. Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Thanks to ONP Solicitors

Thanks to ONP Solicitors. I am really happy to their service.thanks again..

July 24, 2026
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Reply from ONP Solicitors

We're so pleased to hear that you are happy with our service. Thank you for your kind words and for taking the time to leave us a review!

ONP Solicitors

Rated 5 out of 5 stars

Second time using ONP for a property purchase..

I've used ONP Solicitors twice now and can't fault their service. Communication is everything and it's so easy to get hold of ONP in a timely fashion, plus the app takes a lot of the headache out of moving.

July 27, 2026
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Reply from ONP Solicitors

We're delighted to hear you've had such positive experiences with our service twice now. It's wonderful that our communication and app made the process easier for you.

ONP Solicitors

Rated 5 out of 5 stars

Great communication

Great communication, very professional but also very friendly

July 24, 2026
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Reply from ONP Solicitors

We're delighted to hear that you experienced great communication and found our team both professional and friendly.
Thank you for your positive feedback.

ONP Solicitors

Rated 5 out of 5 stars

Thankyou Grayson!

Want to say a huge, thank you to Grayson for all his wonderful help throughout buying our very first home! He was so thorough, kind and patient every step of the way, and always kept us perfectly in the loop. As first-time buyers, this whole journey can feel so daunting, especially when there’s so much you don’t fully understand, but Grayson took such care to explain everything clearly and make it all feel so much easier. We honestly couldn’t have asked for better support! Thank you so, so much Grayson!

July 24, 2026
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Reply from ONP Solicitors

We are so pleased to hear about your excellent experience buying your first home! It's wonderful that our team's thoroughness, kindness, and patience made the journey feel easier and less daunting for you. We appreciate your kind words.

ONP Solicitors

Rated 5 out of 5 stars

Pleasure to do business with

Good communication, prompt replies.

July 20, 2026
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Reply from ONP Solicitors

We are so glad to hear that our communication and prompt replies met your expectations. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

I am very satisfied with your service

I am very satisfied with your service. Everything was handled professionally and efficiently. I never had to wait long for a response, and every question I had was answered very quickly. The entire process went smoothly without any issues or concerns. I would highly recommend your services to others

July 24, 2026
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Reply from ONP Solicitors

We're delighted to hear that you were very satisfied with our service! It's great that everything was handled professionally and efficiently, and that your questions were answered quickly.
We appreciate your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

House purchase

Lisa was amazing all the way through communication was top very quick with processes and responses no hassle very helpful and a very smooth house purchase

July 24, 2026
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Reply from ONP Solicitors

We're so pleased to hear that our team provided such excellent communication and made your house purchase a smooth and hassle-free experience. Thank you for your positive feedback!

ONP Solicitors

Rated 4 out of 5 stars

Very helpful

Very helpful
Made the process easier and straightforward
Kept informed at all stages

July 23, 2026
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Reply from ONP Solicitors

We're so pleased to hear that we made the process easier and straightforward for you, and that you were kept informed at all stages. Thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

My house sale went through perfectly

My house sale went through perfectly

July 23, 2026
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Reply from ONP Solicitors

We're so glad to hear your house sale was perfect! Thank you for sharing your positive experience with us.

ONP Solicitors

Rated 5 out of 5 stars

Great Service!

Great Service! Prompt and no hassle! Highly recommended.

July 24, 2026
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Reply from ONP Solicitors

We're delighted to hear you received great service that was prompt and hassle-free! Thank you for your high recommendation; we truly appreciate it.

ONP Solicitors

Rated 5 out of 5 stars

Excellent service very easy to deal…

Excellent service very easy to deal with would recommend definitely

July 24, 2026
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Reply from ONP Solicitors

We're delighted to hear that you found our service excellent and easy to deal with. Thank you for your recommendation and positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

Honesty

They’re very reliable, responsible, communicative and understanding their job.

July 23, 2026
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Reply from ONP Solicitors

We are so happy to hear that our team's reliability, responsibility, and communication met your expectations. We truly appreciate your kind words.

ONP Solicitors

Rated 5 out of 5 stars

Kath C has been amazing...

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what to expect during the process.

The app has also been great and makes everything so much easier to manage.

Thank you, Kath, for making this process so straightforward and stress-free. We really appreciate everything you've done!

July 23, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear about your excellent experience with your sale and purchase! It's wonderful that our team made the process straightforward and stress-free for you. We appreciate your kind words and are glad our app was helpful.

ONP Solicitors

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