Optical Express Deutschland Reviews 

I am waiting for a call from the retentions team regards my refund. Communication has been extremely poor since my appointment for surgery last week. I was there for four hours called into surgery for the surgeon to offer alternative lenses to fix distance only. I just want my money back - 28 days is a ridiculous timeframe for a refund in these circumstances

My laser treatment was on 26th of August 2021. All the way is has been a nice and friendly service from the Optical Express team. Everything worked to my fullest satisfaction. The laser treatment was much more comfortable that I expected. Very quick too. The very next day I could see sharply already and my eyes no longer burned or hurt. I am very satisfied with this so far.

Meine Laserbehandlung war am 26. August 2021. Das Team von Optical Express hat mich die ganze Zeit über sehr nett und freundlich bedient. Alles hat zu meiner vollsten Zufriedenheit funktioniert. Die Laserbehandlung war viel angenehmer, als ich erwartet hatte. Auch sehr schnell. Schon am nächsten Tag konnte ich wieder scharf sehen und meine Augen brannten und schmerzten nicht mehr. Ich bin bis jetzt sehr zufrieden damit.

Got Wavefront guided femto-LASIK yesterday and already have 150% vision when looking with both eyes! Also, only had minimal pain after the surgery, kinda like when you cut an onion and eyes lacrimate, and that lasted only a couple hours. Your experience may vary, but I’m extremely satisfied! The staff is extremely friendly, and made the experience just a breeze. Absolutely recommended.

Very good team, giving all information in a very easy and friendly way. I am very satisfied with the results.

had the operation yesterday in the berlin Friedrichstrasse clinic and today my vision is excellent and i have no discomfort. The staff were kind, helpful and professional. I have only good things to report about the treatment i received from optical express

Initial consultation, preparation for the Operation was exemplary, as was the lasic operation itself, which was conducted with a minimum of fuss. Post-operation has been mixed. I have been asked to attend more (3 at last count) assessments than close friends who undertook the same procedure, 7 days before me. My eyesight is improving, but has not yet stabilised. To date, no one at the clinic has explained why this is the case. My next appointment is in a month's time. We shall see...

Been to Glasgow last week for lens replacement. One eye for long distant and one eye for short.
What a marvellous opp. Everyone was first class and I can see without having to swap glasses about. I would recommend this to anybody.
Simply delighted. Thank you to the whole team that looked after me.

Visited the Derby branch of Optical Express yesterday with my daughter who is awaiting laser eye surgery. We were very happy with the service that Kat and Sandeep provided. They were most helpful, professional and offered excellent advice putting any doughts about having the surgery to rest. My daughter left having booked for the treatment and looking forward to having 20/20 vision. Would like to thank both Kat and Sandeep for looking after us so well. I will write a review about the surgery once it has taken place. I can however recommend Optical Express in Derby for a consultation.

They were very helpful, friendly and gave their honest opinion when I asked for it. The optometrist was friendly and professional. I can honestly say I had a good experience from the minute I went into the shop to the time I came out with my new glasses.

Jean walker,
Optical express, Barnsley.

Just got my new glasses and I'm really pleased with them.the staff were absolutely brilliant in all there help ... would highly recommend anyone to go there to get new glasses. ..xx

I Had iDesign ilasik 12 months ago and it's worth every penny, was driving within 14 hours of surgery no pain at All, a little bit of discomfort NOT half as bad as you think, don't be put off by videos on line, I was in and out within 5 mins... So After the Sitting in the waiting room my legs was shaking and I'm panicking thinking what am doing.... Silly me best thing I've ever spend money on...

As a glasses wearer since the age of 9, and contact lenses from age 16, I had considered laser surgery for several years, once it became more generally available.
However, I was concerned about the risks, and the time never seemed right.,
Two months ago, I decided it would be now or never.
I went to Optical Express in central Leeds.
I received a very thorough initial assessment and was found to be suitable for Lasik, which I was pleased and a bit surprised about, as I wondered if I was too old.
They give you pack which you can take home to read and reflect on, which was helpful to me, as I like to see things on paper.
I decided to go ahead.- I received a lower cost offer than I was originally given, and my only criticism of the whole process was that I would have liked to have been offered this price from day 1.
I met my Surgeon a week before, and he was very helpful in explaining the procedure further, and he answered all my questions.
On the day of the surgery, all the reception and nursing staff were excellent. My Surgeon was brilliant and very reassuring.
You do definitely need to come straight home and close your eyes after surgery, as your eyes do feel gritty as explained in the information given.
I felt much better by six hours post the surgery, and fine the following day.
I feel I have been given a new lease of life, and am very much enjoying getting up without having to fiddle with contact lenses, being able to see from getting out of bed. I have been enjoying admiring long distance views, which I can now experience minus contact lenses or glasses.
I would like to say a huge thank you to everyone who was involved in my surgery..

over the last 12 months or so I felt that I needed to get my eyes tested for the first time as i was struggling with words looking blurry close up, I chose to go to Optical Express because they had so much choice to pick from , they also gave me back the cost of the eye test against a pair of glasses that I picked and to top it of got a free 2nd pair!

optical express is a great optician as your optometrist goes into detail with any problems they may see and they also explain the methods used to correct the eye. Very helpful approachable staff, great experience overall.

Liskik lazer eye surgery was a great experience,I can now see a whole new world! At 50!!

Have been with this shop at the gyle shopping centre for two years now. Would highly recommend it to everyone I was served by Angela she is warm and welcoming nothing is to much trouble and makes you feel that you are important and the choice of glasses you make Angela is interested in helping you find what suits you best She truly is an assest to your company. I would recommend if you have not tried this store that you do so I had my glasses within 5 days After service is good as well. So if you are fed up with your regular store then go over to the gyle and experience so wonderful customer service and become part of the optical express family

I could not fault any aspect of this experience and have amazing vision. No more hassles with glasses or contact lenses. The service at every level has been so professional. If you are thinking of having laser surgery done then visit them. They do not pressurise and it is life changing.

Cannot recommend them or the procedure enough. I am in the Medical profession and have worked in eye surgery so have some insight as well. Not sure if they need but my ID no is 61727735.

Brilliant customer service, very supportive, a big thank you to the Cardiff team. Results showing already with my eyes.

Optical Express, Stirling, has again delivered fantastic service from start to finish. Thank you.

It's now been 23 days since my surgery. What a life changing experience it has Been, I can SEE
I still go into the bathroom to take my contact lenses out, then I remember I'm no longer a glass or lense wearer☺️☺️☺️☺️
The whole experience was fabulous and every part of the process was informative throughout.
Surgery!!! Don't worry about it. No pain( discomfort only a little)
The staff were proffesional and very friendly.
I did have a little inflammation in one eye, the aftercare is second to none
I feel like a new man. In only a few weeks ( and a few ££££) lighter, later . Probably the best gift I've given myself
Thank you guys