I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Literally couldn't be any easier. I get a notification that my subscription is about to expire, I get a link sent directly to me and just push pay and that's it. Other companies are so difficult and... See more
Company replied
We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more
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Customer service is great. Making payments is quick and easy. The streaming goes smoothly and buffering is not an issue. I've contacted customer service with an issue and had a immediate response. The... See more
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Company details
Written by the company
Welcome to OpticTV! With 5+ years in IPTV, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!
Contact info
4153 Clair Street, 76706, Waco, United States
- +212 658840739
- Support@optictv.online
- optictv.online
4.8
Excellent
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responds quickly
Always quick to respond and fix any issue that may happen.
May 8, 2026
Unprompted review
Reply from OpticTV
Thank you, Nicole, for your kind review! 🙏
We’re very glad to hear that our team has been quick to respond and resolve any issues whenever needed. At OpticTV, providing fast and reliable support is always a top priority.
We truly appreciate your support! 📺
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Best Service. No need to look elsewhere
Ease of use and fantastic service. Support is second to none. Always available when needed. No need to go elsewhere. Best Service.
May 8, 2026
Unprompted review
Reply from OpticTV
Thank you, Mike, for your amazing review! 🙏
We’re very happy to hear that you’re enjoying the ease of use and the overall experience with OpticTV. It’s also great to know that our support team has been available whenever needed and provided the level of assistance you expected.
Your kind words and support truly mean a lot to us. Thank you for choosing OpticTV! 📺
Not only is it a great product but…
***UPDATE: you cannot watch two TVs in the same household at the same time or it stops working. This is very different from the other IPTV service we have. Considering each device is full price and we have 5 TVs in the house… this would be just as expensive as regular cable (no multi-device discounts available)! For this reason it is unlikely we will renew since we purchased this service specifically to compare to our other IPTV provider who offers multi-device and is only about $20 per year more expensive (and offers more channels).
ORIGINAL REVIEW: Not only is it a great product but absolutely the best service you could ever imagine; very much appreciated
May 6, 2026
Unprompted review
Reply from OpticTV
Thank you, Rena, for your wonderful review! 🙏
We’re truly happy to hear that you’re enjoying both the quality of the service and the support provided by OpticTV.
Your kind words and appreciation mean a lot to our entire team. Thank you for your trust and support! 📺
Ive never had customer service like…
Ive never had customer service like this. Ive been in bars and restaurants and waited longer for help or service. From a person i can see.
This is primo, tutti di capo,nobody will top this; the service itself is unbelievable. The set up is so well handled by the optic team you could be toddler and be able to do it with their help. I already have other similar services and I'm disappointed ive paid them for services i should have paid optic for. Seriously don't go anywhere else.
I wouldn't ever even leave a review of anything but seriously i love this app cos im not a specky gimpshot. But this is the gravy sister!
Get involved❤️💙🇬🇧🏴
May 6, 2026
Unprompted review
Reply from OpticTV
Thank you so much, Darren, for taking the time to leave such an incredible and heartfelt review! 🙏❤️💙
We truly appreciate your honesty. Hearing that your experience with OpticTV stands above other services you’ve tried means a lot to our entire team.
Providing fast, responsive customer support and making the setup process simple and stress-free is something we work very hard on every day. We’re especially glad to hear that our team was able to guide you smoothly and make everything easy to use from the start.
Your words and recommendation genuinely mean a great deal to us, especially knowing you don’t usually leave reviews. Thank you again for your trust, your support, and for being part of the OpticTV community! 📺🇬🇧
Great service along with customer…
Great service along with customer service.
May 6, 2026
Unprompted review
Reply from OpticTV
Thank you, Dante, for your kind review! 🙏
We’re very glad to hear that you’re satisfied with both the service and the customer support at OpticTV.
We truly appreciate your support! 📺
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Awesome customer service
Awesome customer service. Easy to reach out and fix any problems right away. All the channels are great. I’ll be subscribing for a lifetime for sure.
February 11, 2026
Unprompted review
Reply from OpticTV
Thank you, Allan, for your amazing review! 🙏
We’re very happy to hear that you’re enjoying the service and that our support team has been easy to reach and quick to resolve any issues. It’s also great to know you’re satisfied with the channel selection on OpticTV.
Your support means a lot to us. We look forward to continuing to provide you with a great experience, thank you for choosing OpticTV! 📺
This is the best company I have been…
This is the best company I have been with yet! They are very promt when you asking questions. Will resolve anything you need.The service is very clear and easy to use.I would recommend to anyone
April 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Jessica, for your wonderful review! 🙏
We’re very happy to hear that you’ve had such a positive experience and that our team has been prompt and helpful whenever you needed assistance. It’s great to know that you find the service clear and easy to use on OpticTV.
Your recommendation truly means a lot to us. Thank you for your support! 📺
The best IPTV service!!!
I am very pleased with the service and customer service. I've tried several IPTV services and this one is by far the best one. I've only had a couple of problems and it was fixed promptly. Almost no buffering and very clear picture. They always respond fast and are very helpful and very nice whenever I need assistance. I appreciate the great service!!! Thanks
May 4, 2026
Unprompted review
Reply from OpticTV
Thank you, Angela, for your wonderful and detailed review! 🙏
We’re very happy to hear that you’re enjoying both the service quality and the customer support on OpticTV. It’s great to know that any issues you encountered were resolved promptly and that your overall experience has been smooth with minimal buffering and clear picture quality.
Your kind words about our team being responsive and helpful truly mean a lot to us. We appreciate your trust and support, thank you for choosing OpticTV! 📺
Great service
Great service, good price, excellent customer service! Higher recommended!
May 4, 2026
Unprompted review
Reply from OpticTV
Thank you for your great review! 🙏
We’re very happy to hear that you’re satisfied with the service, pricing, and customer support from OpticTV.
Your recommendation truly means a lot to us. Thank you for your support! 📺
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There services is the best!
There service is the best!
I tried other iptv, but Optictv is
The best.
May 3, 2026
Unprompted review
Reply from OpticTV
Thank you, Toné, for your great review! 🙏
We’re very happy to hear that you consider OpticTV the best after trying other Services.
Your support means a lot to us. Thank you for choosing OpticTV! 📺
Reply from OpticTV
Thank you, Carlos, for your amazing feedback! 🙏
We’re very glad to hear that you’re enjoying the service from OpticTV.
We truly appreciate your support, thank you! 📺
Five star service
Five star service. Not sure why people have rate it four if the services are great, no buffering, and great customer service. I have no issues. Picture is crystal clear, channels load, lots of options to choose from, with most recent movies and series. By far the best IPTV I’ve ever used.
May 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Khai, for your amazing review! 🙏
We’re truly happy to hear that you’re enjoying the crystal-clear picture quality, smooth streaming, and wide selection of channels, movies, and series on OpticTV.
Your feedback and support mean a lot to us, especially hearing that this is the best IPTV service you’ve used. Thank you for your trust and for choosing OpticTV! 📺🎬
I've tried a lot of IPTV services.....
I've tried a lot of IPTV services in the past.... OpticTV is one of the better services I've had. The buffering is minimal, channel selection is excellent and the customer service is really good. Everytime I had a question they were quick with their responses. I would definitely recommend their service.
May 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Leo, for your great and detailed review! 🙏
We’re very happy to hear that OpticTV stands out among the IPTV services you’ve tried, and that you’re enjoying the channel selection and smooth streaming experience.
It’s also great to know that our team has been quick and helpful whenever you had questions. Your recommendation truly means a lot to us. Thank you for your support! 📺
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Great channel options
Great channel options, rarely buffers , Movies play well. All sports and Foreign channels too! I’ve had other Streaming services and this one is by far The Best
May 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Darren, for your fantastic review! 🙏
We’re very happy to hear that you’re enjoying the wide range of channels, smooth streaming, and the availability of sports and international content on OpticTV.
It means a lot to us that you consider this the best service you’ve used. We truly appreciate your support, enjoy the streaming! 📺⚽🎬
I'm new to this IPTv service (1st…
I'm new to this IPTv service (1st month) after my Old service was discontinued after 5 years. I'm happy with OpticTV so far other then having to contact them to fix the baseball channels often. Hopefully the fix this soon also the buffering is minimal but i did have to get NordVPN. I will recommend this service for now and hopefully don't have to change my mind later.
April 28, 2026
Unprompted review
Reply from OpticTV
Thank you, Jerry, for your detailed review! 🙏
After reviewing your previous requests in chats between us, it appears that the issue with the baseball/PPV channels was due to the playlist not being reloaded daily on your end. Each time you contacted us, the playlist had not been refreshed in your end, which is required to display newly added or updated events channels that updates everyday. A simple reload in your player would have allowed you to see PPV updated sport channels immediately. and that is what OpticTV team always responded to do when you contact us about it.
Please also note that PPV channels are updated daily for all sports, so new events and channels are added regularly daily for all sports. Reloading your playlist ensures you always see the latest available content in our service as all customers do.
Regarding the buffering, the issue was coming from your side, specifically your ISP connection. After our team troubleshooted the issue, they recommended using a VPN and assisted you with the setup, the problem was resolved and the service has been running smoothly since.
As always, we strongly encourage you to contact us anytime you experience any issue or have questions, we are always here to help and ensure the best possible experience.
We truly appreciate your support and your recommendation! 📺
Very solid service
Very solid service, with no buffering. Very pleased especially after trying a couple of others. Staff very prompt and helpful. I have recently renewed the service for a full year. Keep up the good work! Thanks!
April 27, 2026
Unprompted review
Reply from OpticTV
Thank you, Jay, for your great review! 🙏
We’re very happy to hear that you’re enjoying a smooth, buffer-free experience and that our team has been prompt and helpful. It also means a lot to us that you chose to renew for a full year with OpticTV.
We truly appreciate your support and trust. Thank you for being part of the OpticTV community! 📺
Great service to go with IPTV player on…
Great service to go with IPTV player on my Apple TV. Definitely staying here and continuing to have their service.
April 21, 2026
Unprompted review
Reply from OpticTV
Thank you for your great review! 🙏
We’re very happy to hear that you’re enjoying the service on your Apple TV and that everything is running smoothly with your IPTV player. At OpticTV, we always aim to provide a reliable and seamless experience.
We truly appreciate your trust and your decision to continue with us. Enjoy the streaming! 📺
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I was experiencing constant buffering…
I was experiencing constant buffering on both my tvs this morning. I got in touch with customer service and they helped me fix the problem. Now I know what to do the next time it happens. Their customer service is truly excellent! I’ve tried several iptv services. This by far the best.
April 18, 2026
Unprompted review
Reply from OpticTV
Thank you, John, for your detailed review! 🙏
We’re very happy to hear that our team was able to assist you and resolve the buffering issue quickly. In many cases, buffering can sometimes come from the user’s side (such as internet connection, device performance, or app settings), and we’re glad we could help you identify and fix it.
At OpticTV, we always encourage our users to contact us whenever they experience any issue or have questions. Our team is always available to assist and ensure the best possible experience.
We truly appreciate your support and your trust! 📺
I really like the service but sometime…
I really like the service but sometime it take the EPG a long time to load but other than that I'm happy with the service
April 16, 2026
Unprompted review
Reply from OpticTV
Thank you, Michael, for your honest review! 🙏
We’re glad to hear that you’re happy with the service overall. Regarding the EPG taking time to load, this is not always related to the service itself. In many cases, it depends on the player being used, as apps like TiviMate and IPTV Smarters Pro are known to sometimes take longer to refresh or load EPG data.
That being said, we strongly advise customers to contact us immediately whenever they experience any issue or irregularity. Our team at OpticTV is always available and ready to assist quickly, and reporting issues helps us investigate and provide the best possible solution without delay.
We truly appreciate your support! 📺
Great People Do Great Business!!! Thank you Family you you all are the best any issues you respond instantly and the product is A1
Great product any issues they respond instant with solutions to fix whatever problems.
April 15, 2026
Unprompted review
Reply from OpticTV
Thank you, Ty, for your amazing review! 🙏
We truly appreciate your kind words and are very happy to hear that you’re enjoying both the service and the fast support from our team. At OpticTV, we always aim to respond quickly and provide effective solutions whenever needed.
Your support means a lot to us. Thank you for being part of the OpticTV family! 📺
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