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Ordo Reviews 

1,803
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 522 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, highlighting their stylish design and how well they clean teeth, making routines more enjoyable. Many also appreciate the excellent customer service, especially for faulty items, which were often replaced quickly. However, some customers experienced delivery issues, including delays or products not arriving as expected. A few people also noted problems with order fulfillment, such as incorrect replacement heads or incomplete shipments. Additionally, there were mentions of product design concerns like sensitive buttons, degraded coatings, or difficulties cleaning devices.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, effectiveness, and design, with many... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent and durable nature of the... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the speedy and quick... See more

Order

People report ambiguous experiences with order, with many finding the ordering system easy and efficient for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that products are easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave my grandchildren the Ordo rechargeable toothbrushes for Christmas, they loved them though my grandson had problems at first because his tickled him too much. I bought the battery operated ones... See more

Rated 4 out of 5 stars

An incredible toothbrush which does it all. the only slight downside is that I find myself pressing the control button during brushing which changes the setting. If this were a separate button it’d... See more

Rated 4 out of 5 stars

The power can be controlled over 3 settings. That's good. What isn't is the positioning of the buttons, and the STAY ON button can easily be pressed instead ON button (which requires you to continue p... See more

Rated 4 out of 5 stars

Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a yea... See more


Company details

  1. Dental Clinic

About Ordo

Written by the company

Oral care that works.

We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives.

No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.


Why choose ordo?

We focus on what really matters - effective products, simplicity, and affordability.

Take a look at our core product range:

✳️ Sonic+ Electric Toothbrush

Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.

Ordo Sonic Plus Electric Toothbrush


✳️ Sonic Lite Electric Toothbrush

A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.

Ordo Sonic Lite Electric Toothbrush


✳️ Hydro Sonic Water Flosser

A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.

Ordo Hydro Sonic Water Flosser


✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes

Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.

Ordo Sonic Kids Squishmallows x Ordo Recharge Patty


From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile.

Shop the Ordo range

Smarter care for you and the planet

Written by the company

Less waste, more impact 🌍
We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
Going beyond oral care 🧑🏽‍🤝‍🧑🏽🧑🏽‍🤝‍🧑🏽
We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.

Guarantee & Warranty

We stand by the quality of our products.

60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.

2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.


Contact info

Better oral care starts here

Sonic power, stylish colours, smart design – shop the Ordo range.

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,803)

503 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As good as it is every time I order.

Repeat purchase, as one would expect from toothbrush heads that require regular replacement. Excellent service and speedy delivery. PS It’s tedious expecting me to review the same item on multiple platforms and it won’t be happening again, however super duper Trustpilot is. Thank you.

June 9, 2026
Rated 1 out of 5 stars

Always out of stock

Decent toothbrush but replacement heads remain frequently out of stock making it unusable. Then they don't let you submit a review on their website warning others of the same despite providing proof....

July 13, 2026
Unprompted review
Ordo logo

Reply from Ordo

Hi Jalaj,

Thank you for taking the time to leave your feedback. We're sorry to hear that you've been disappointed with both the availability of our replacement heads and your experience trying to leave a review.

We understand how frustrating it is when replacement heads are unavailable, and we're continually working to improve stock availability to ensure customers can keep using their products without interruption.

Regarding your website review, we would never intentionally prevent genuine customer feedback from being submitted. If your review was not published despite providing proof, we'd like to investigate what happened, as this is not the experience we want any customer to have.

Please contact our customer support team at hello@ordolife.com with your details so we can look into both issues and work towards a resolution.

Kind regards,
The ORDO Team

Rated 5 out of 5 stars

Great

From beginning to end Sarah was extremely helpful with my product. Great product and even greater support

July 3, 2026
Rated 5 out of 5 stars

Love my Sonic+ toothbrush

Love my Sonic+ toothbrush, lasts so long on a single charge and I love the whitening mode as it's quite a firm vibration and leaves my teeth feeling polished

July 7, 2026
Unprompted review

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