OrthoFlexx Reviews 

1,130
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 816 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, noting how well-made and sturdy the insoles are. Many found they provided excellent support, significantly reducing pain in their knees, ankles, and feet, and improving balance. The customer service is widely regarded as excellent, with people appreciating the professional, prompt, and understanding support. Reviewers also commend the easy ordering process and the company's efficiency in resolving issues like incorrect sizing or product defects, often leading to repeat purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the comfort and support... See more

Quality

Reviewers highlight positive aspects of quality, noting that the insoles are well-made, sturdy, and provide... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and smooth, from initial... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's efficiency,... See more

User experience

Customers had positive experiences with user experience, finding the ordering process smooth, clear, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well I ordered a pair and tried them for a few weeks and were working well. However after about 5 weeks of constant walking (10000) steps per day the arch support wore out. I emailed customer service... See more

Rated 5 out of 5 stars

Had been experience knee problems for some time and had sought treatment from physio and podiatrist. Podiatrist prescribed inserts (expensive 'personalised' ones) which I began using but seemed to cau... See more

Rated 5 out of 5 stars

My insoles arrived quickly and packaged well. I walk 3 miles every morning and started having knee pain in my left knee. I purchased ortho flex insoles and immediately noticed the knee pain stopped wh... See more

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,130)

870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've purchased other insoles before but…

I've purchased other insoles before but they didn't help. Orthoflexx felt different right away and have been a great comfort for my fallen arches. I can take long walks again, hike the trails and be quick on my feet as before.

J. Salinas

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Orthoflexx

I was using Powerstep insoles I received from my podiatrist for plantar facitiis with bone spur and for my right knee pain. As soon as I tried on Orthflexx, they felt very comfortable and I enjoyed wearing them. It is 4 weeks now and my knee pain, which was pretty bad, is hardly noticeable. I 100% recommend Orthoflexx for anyone who is having issues with their feet or knees.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

They work well

They work well, I have used these before.
Really happy with the product.
I used these as I am on my feet all day and at the end of the day my feet aren’t sore.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed!

I am quite pleased (and a little surprised) that these insoles don't collapse by the end of the day. I have had plantar fasciitis for a few years and nothing has helped. I have started to see a noticeable improvement after only a short time! I would definitely recommend.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Best Inserts Ever!

Since i started using these Inserts walking has become without pain. I instantly noticed a difference in how my feet felt. My bunions have stop hurting as bad and with each passing day....my feet are beginning to feel young again!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great insoles

I have high arch feet and those insoles are great. I’m on my feet all day long. My feet don’t hurt anymore at the end of my shift. Thank you OrthoFlexx. I will buy some more in the next few weeks.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great insoles

Great insoles. I used to use superfeet and have switched to these. Great support and cushion.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

My feet are happy

Finally found an intersole that actually works for wide feet and neuropathy. The extra room lets my foot sit naturally without squeezing, and the support runs the full length so I feel stable even with the numbness. No pressure points, no wobble — just a solid, comfortable base that keeps me steady. If you’ve got wide feet and neuropathy, this intersole feels like someone finally understood what we need.

May 20, 2026
Unprompted review

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