OrthoFlexx Reviews 

1,132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 816 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, noting how well-made and sturdy the insoles are. Many found they provided excellent support, significantly reducing pain in their knees, ankles, and feet, and improving balance. The customer service is widely regarded as excellent, with people appreciating the professional, prompt, and understanding support. Reviewers also commend the easy ordering process and the company's efficiency in resolving issues like incorrect sizing or product defects, often leading to repeat purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the comfort and support... See more

Quality

Reviewers highlight positive aspects of quality, noting that the insoles are well-made, sturdy, and provide... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and smooth, from initial... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's efficiency,... See more

User experience

Customers had positive experiences with user experience, finding the ordering process smooth, clear, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well I ordered a pair and tried them for a few weeks and were working well. However after about 5 weeks of constant walking (10000) steps per day the arch support wore out. I emailed customer service... See more

Rated 5 out of 5 stars

Had been experience knee problems for some time and had sought treatment from physio and podiatrist. Podiatrist prescribed inserts (expensive 'personalised' ones) which I began using but seemed to cau... See more

Rated 5 out of 5 stars

My insoles arrived quickly and packaged well. I walk 3 miles every morning and started having knee pain in my left knee. I purchased ortho flex insoles and immediately noticed the knee pain stopped wh... See more

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,132)

872 reviews in the last 12 months

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Rated 5 out of 5 stars

My feet are happy

Finally found an intersole that actually works for wide feet and neuropathy. The extra room lets my foot sit naturally without squeezing, and the support runs the full length so I feel stable even with the numbness. No pressure points, no wobble — just a solid, comfortable base that keeps me steady. If you’ve got wide feet and neuropathy, this intersole feels like someone finally understood what we need.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

I recently changed my shoe insoles to orthoflex

I recently changed my shoe insoles to Orthoflex, and the difference has been amazing. I spend many hours on my feet every day, and since using Orthoflex insoles, my feet feel much more comfortable and supported. The pain and fatigue I used to experience have significantly improved. They provide excellent cushioning and arch support, making walking and standing much easier. I highly recommend Orthoflex insoles to anyone looking for better comfort and support throughout the day.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

My soles felt balanced.

My soles felt balanced like weight is distributed less at the front part on the bunions. After wearing them all day at work standing, I finished the day with no pain in my bunions. Definitely impressed.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

On time delivery

On time delivery. So far the insoles are holding up well and they give me great arch support! It’s nice to work with a company whose product actually does what it is advertised to do.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Game Changer

Due to a back injury I have lived with severe pain for 40 + years. In addition to that I also have high arches and peripheral neuropathy. While I still have those issues, I don't suffer with as much pain as before. I'm greatful for that! The product is all it's advertised to be. I just purchased two more pairs.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

I was having ankle problems half way…

I was having ankle problems half way through my dog walk and use to limp home nearly every day. After using my orthoflex inserts that has completely stopped now. I have just bought another pair for my spare walking shoes.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Innersoles provide great support

The inner soles provide really good support, especially due to the firm section support for the arch. I'm used to wearing orthotics and popped them in my runners and wore them for full days immediately. I then bought another pair for me and one for my sister. Great product.

April 10, 2026
Unprompted review

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