Oscarandtilly Reviews 

627
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product range, noting that it offers a fantastic variety of items suitable for everyone to enjoy. Reviewers often mention the exceptional quality of the products, describing them as stylish, well-made, and luxurious. People also highlight the beautiful packaging, which frequently includes lovely personal touches and thoughtful details from the owner. Consumers consistently note that the delivery service is extremely prompt and reliable across all their purchases. Additionally, buyers appreciate the outstanding customer service, emphasizing that inquiries are always answered quickly and in a very friendly manner.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the excellent quality, beautiful... See more

Quality

People report positive experiences with quality, highlighting that items are beautifully made with gorgeous... See more

Customer service

Clients share positive opinions on customer service, frequently describing support agents as friendly,... See more

Service

Reviewers highlight positive aspects of service, frequently describing it as second to none, impeccable, and... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oscar and Tilly are outstanding!!! From order to delivery it was an absolute pleasure to deal with this company. My order arrived beautifully packaged with a lovely note inside- a charming and much a... See more

Company replied

Rated 5 out of 5 stars

Amazing choice of beautiful products at affordable prices. A great clothing range to suit all ages. I have had lots of complaints about the tulle mink skirt i bought, so comfortable yet stylish. I ha... See more

Rated 5 out of 5 stars

Quality products sea salt candles packaged so wonderfully arrived in a strong box well presented with candle holders it was a lovely experience even better then St Eval and home and bay packaging I... See more

Rated 5 out of 5 stars

Nothing negative to say. I've ordered multiple times and delivery has always been quick. The quality of products I've bought has been excellent and on the one occasion I had a query , the customer se... See more


Company details

  1. Home Goods Store

Written by the company

Oscar & Tilly is a small family run business specialising in indulgent and luxurious products for your home and lifestyle. We bring together the finest materials and stunning designs from artisan suppliers. Every item we stock is expertly made to the highest quality, and we hand-pick every supplier we feature on our website. Our vision is based on great quality, skilled craftsmanship and unique products. Treat yourself or someone special.


Contact info

4.9

Excellent

TrustScore 5 out of 5

627 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(627)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of my favourite places to shop…

One of my favourite places to shop online, in place of the high street. I’ve ordered some lovely pieces twice now and hope to order again for future gifting. Great quality housewares and wonderful customer service 🥰

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Would recommend having a browse.

I have now ordered several times from Oscarandtilly and have be delighted with my purchases and the excellent customer service every time.
They have a great choice of quality products, delivery is quick, the items are beautifully wrapped and the communication is excellent.

June 22, 2025
Rated 5 out of 5 stars

Another gorgeous bag x

Another gorgeous bag. I have purchased 2 from O&T and have another one in my basket ❤️. Beautiful packaging and quick delivery x

June 14, 2025
Rated 5 out of 5 stars

My item arrived quickly and is lovely quality

My item arrived quickly and is beautiful quality. Very pleased. I made a mistake at ordering and ended up having to make a second order with the rest of my items. I never mentioned it because it was my own fault but it was spotted upon despatch and I received a little handwritten note to say they had sent all the items in one and not charged me 2 delivery fees. I thought this was a very considerate touch and it was very much appreciated. Wouldn’t hesitate to use again.

June 8, 2025
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Rated 4 out of 5 stars

Very happy with my order of high quality products

I was very happy with my order which contained high quality products including brass candle holders, geranium leaf candle, bone china mug and tea towel.
All at a reduced price which made them appealing and affordable.
One product was missing in my delivery. Customer service was very helpful and promptly arranged for the missing product to be delivered.

June 3, 2025
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Rated 5 out of 5 stars

Great company and lovely item

I came across this company when searching online for decorative trays and I’m so glad I did! They had a different choice of decorative items and found a tray I really liked. They ordering was quick and easy. The delivery was quick too and the item arrived well packaged with lovely tissue paper and a little message on a note. I would order from Oscar and Tilly again.

February 23, 2025
Rated 5 out of 5 stars

High quality, Beautiful cosmetic bag

Beautiful cosmetic bag! High quality, love the velvet, the colours, the tassel! Spacious inside, exactly the right size to have everything you need yet comfortably fits in a handbag. Very quick delivery. Will buy from this shop again with confidence and will highly recomend

February 24, 2025
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