This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... See more
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Review summary
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Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... See more
Company replied
I am very impressed with my recent purchase from this company. Very prompt and clear communication, I amended my order early on and didn't incur two delivery charges thanks to the quick acting staff.... See more
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I ordered several products from Otavo for my daughter last week and the service was next to none! There was a product missing and I was privately messaged to rearrange my order and everything arrived... See more
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Company details
Written by the company
Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱
Contact info
Waterford, Ireland
- 0874766285
- hello@otavo.ie
- otavo.ie
4.9
Excellent
218 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great prices and very fast turnaround…
Great prices and very fast turnaround and delivery .
April 10, 2026
Reply from Otavo
Hi Miriam, 👋
Thank you so much for leaving us such a fantastic 5-star review! ⭐⭐⭐⭐⭐
It’s brilliant to hear that our pricing and speedy turnaround hit the mark for you. We know that when you need support tools, you need them quickly, so our team works hard to get everything processed and shipped out without delay. We really appreciate your support and are so glad you chose to shop with us! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Quick and efficient.
April 18, 2026
Reply from Otavo
Hi Elaine, 👋
Thank you so much for the lovely 5-star review! ⭐⭐⭐⭐⭐
It’s fantastic to know that everything went smoothly with your order—we aim to keep things as quick and efficient as possible for our community, so we're really glad we could deliver on that for you. We appreciate you choosing us! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Good communication re delivery of my…
Good communication re delivery of my order. Products are excellent and website very clear - great resource for anyone dealing with neurodivergence
April 5, 2026
Reply from Otavo
Hi Orla, 👋
Thank you so much for choosing Otavo! 🎉 We really appreciate your fantastic 5-star review ⭐⭐⭐⭐⭐.
It is brilliant to hear that you found the website a great resource! 💻 We put a lot of heart into making sure everything is clear and helpful for the neurodivergent community, so knowing it hit the mark for you means a lot.
We are actually working very hard behind the scenes at the moment on a brand new and even better website coming this summer! 🚀 We're designing it to make navigating and finding the right supports even easier, so we can be an even better resource for you in the future. We're also delighted that our communication and the products lived up to your expectations! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
This is my second order
This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy Momma thank you guys. I'm going to have a very happy post operation/ 13th birthday girl.
April 11, 2026
Unprompted review
Reply from Otavo
Hi Sarina, 👋
It’s so wonderful to hear from you again! 🎉
To say we are touched by your feedback is an understatement—knowing that we’ve earned your trust as a "go-to" for your family truly means the world to our team. We always aim to provide that extra bit of knowledge and support whenever we can, so we're delighted it's been helpful for you. 😊
We are especially excited to be part of such a big milestone! A massive Happy 13th Birthday to your daughter from all of us here. 🎂 We truly hope her new items bring her plenty of comfort and a bit of a distraction during her post-operation recovery. We’re sending her all our best wishes for a very speedy return to her usual self! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Exactly as described 👍
April 1, 2026
Reply from Otavo
Hi there! 👋
We really appreciate you taking the time to leave us a 5-star review! ⭐⭐⭐⭐⭐
It’s great to know that everything was exactly as described. 👍 We always aim for total clarity so you know exactly what to expect when your order arrives. Thank you for the support! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Delivery was quick and the product was…
Delivery was quick and the product was exactly what was expected. Ear defenders came in so handy for our daughter when travelling.
March 17, 2026
Reply from Otavo
Hi Marina, 👋
It’s great to hear the ear defenders have been such a game-changer for your travels! ✈️🌍 Knowing they arrived quickly and were exactly what your daughter needed to stay comfortable on the go is the best feedback we could ask for. ⭐⭐⭐⭐⭐
We hope they continue to make your future trips much more relaxed for the whole family! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Good product and quick delivery.
Good product (we got the ghost shaped chewie) and quick delivery. I will be using them again.
March 27, 2026
Reply from Otavo
Hi Suzanne, 👋
It’s brilliant to hear that the Ghost-shaped Chewie has gone down a treat! 👻 We know how much of a relief it is to find a sensory tool that’s both effective and fun.
We’re so glad the quick delivery lived up to your expectations, and we really look forward to seeing you again for your future orders. ⭐⭐⭐⭐⭐
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Spinning chair
Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new chair and happy mammy too :)
March 25, 2026
Reply from Otavo
Hi Stephanie, 👋
It’s absolutely lovely to hear that the Spinning Chair was a big hit! 🎡 Knowing your boy is happy with his new chair and you’re a happy mammy too is exactly why we do what we do. 😊
We’re so glad you reached out via our online chat; we always want to make sure you have all the information you need before ordering, so it’s great to hear you found the team helpful and kind. 🙏 Thank you for such a wonderful 5-star review! ⭐⭐⭐⭐⭐
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Amazing products
Great quality, speedy delivery, and good variety on website! 10/10 will be ordering again.
March 23, 2026
Reply from Otavo
Hi Rómhan, 👋
It’s brilliant to hear that your experience with us was a 10/10! ⭐⭐⭐⭐⭐
We put a lot of work into hand-picking a wide variety for the website, so knowing that the range and quality hit the mark for you is the best feedback we could ask for. 🚀 We're delighted we could get everything to you so quickly, and we'll be ready and waiting whenever you're back for your next order! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Reply from Otavo
Hi Nicola, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. It is always brilliant to hear when a professional like a dentist recommends us, and we’re so glad we could get that toothpaste out to you. 😊
We know how important it is to have the right oral care tools for sensory needs, so we’re delighted we could help! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
No problem ordering
No problem ordering. Arrived perfect.
Though as sugar isn't good for ADHD etc I was surprised there were some in the pack!
March 5, 2026
Reply from Otavo
Hi Ness, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing your order arrived in perfect condition means a lot to us 😊.
Regarding the sweets—we totally understand your point! 🍬 Since we have Easter just around the corner, we’ve been popping a little treat into our parcels as a small "thank you." We know many of our community members manage specific diets or sensitivities, so we really appreciate the reminder that sugar isn't always the best fit for everyone. We'll certainly keep that in mind for future surprises! 🐣🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Love the nesti helps sleep
Love the nesti helps sleep, helps work, help when overloaded to rebalance. Fast delivery and very helpful customer service.
March 2, 2026
Reply from Otavo
Hi Jessica, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. It’s wonderful to hear how much the Nesti is helping you across the board—from improving sleep to staying focused at work and rebalancing during those moments of sensory overload. 🧘♀️✨ Knowing that our speedy delivery and support made the process even easier for you means a lot to us. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Brilliant Customer Service
Could not recommend working with this company more - the communication is brilliant and you can tell they are dedicated to what they do! Really great to deal with - thank you
February 12, 2026
Reply from Otavo
Hi Laura, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. It's so encouraging to hear that our dedication to the community is coming through in our service. We know how much clear communication matters when you're sourcing the right support, so we make it our top priority to be as helpful and responsive as possible! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Great experience my items…
Great experience my items were.delivered in a few.days great quality .
January 28, 2026
Reply from Otavo
Hi Audrey, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you've had such a great experience with our speedy delivery and the quality of your items means a lot to us 😊. We're excited to have you as a customer and look forward to your future orders. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Very easy to order through the website…
Very easy to order through the website and order status is easily traceable. Upon receiving the order, they even sent 2 packs of gummies which made my daughter's day.
February 6, 2026
Reply from Otavo
Hi Noelle, 👋
It’s so lovely to hear that the gummies were such a hit! 🍬 Thank you so much for the 5-star review ⭐⭐⭐⭐⭐. We know it’s the little things that can make all the difference, so we're absolutely thrilled we could help make your daughter's day a bit brighter. 😊
We’ve worked hard to make the website and tracking as simple as possible, so it's great to know you found the whole process easy to follow. Knowing our customers feel looked after from click to delivery means everything to us! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Very prompt delivery but superb quality…
Very prompt delivery but superb quality of purchase...
January 23, 2026
Reply from Otavo
Hi Rebecca, 👋
It’s fantastic to hear that your order reached you so quickly and that you’re impressed with the quality! 🎉 Thank you so much for the 5-star review ⭐⭐⭐⭐⭐. We’re really picky about what we stock because we want to make sure everything is durable and up to the task, so it's great to know the quality stood out to you! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Reply from Otavo
Hi Sinead, 👋
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear you were happy with how quickly your order arrived. We always try to get our sensory goodies out the door at lightning speed, so it's great to know we hit the mark for you! 👌😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
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Reasonable pricing/Great product range
Great product range to choose from and reasonably priced.
January 22, 2026
Reply from Otavo
Hi Stephanie, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re so glad you enjoyed browsing the range. We work really hard to keep our prices as fair as possible, as we don't think "additional needs" should ever have to mean "additional costs." Knowing you're happy with the value we offer really means a lot to us! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Excellent customer service
I am very impressed with my recent purchase from this company. Very prompt and clear communication, I amended my order early on and didn't incur two delivery charges thanks to the quick acting staff. Very willing to help their customers. Keep up the good work!
January 1, 2026
Reply from Otavo
Hi Louise, 👋
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐ It was no trouble at all to get your order sorted and save you those extra delivery costs—we always want to make things as easy as possible for you. It’s brilliant to hear you’re happy with everything, and we really hope you and your family had a lovely Christmas! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Reply from Otavo
Hi Rose, 👋
You are certainly keeping us busy tonight with all these wonderful reviews! 🎉 We are truly blown away by your support. It’s fantastic to know that you’ve had such a great experience with our service and that your order reached you so quickly ⭐⭐⭐⭐⭐. We always aim to get our sensory treats out the door as fast as possible, so it's lovely to hear we hit the mark for you. 😊
We hope you're having a brilliant start to the year! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
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