This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... See more
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Review summary
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Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... See more
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I am very impressed with my recent purchase from this company. Very prompt and clear communication, I amended my order early on and didn't incur two delivery charges thanks to the quick acting staff.... See more
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I ordered several products from Otavo for my daughter last week and the service was next to none! There was a product missing and I was privately messaged to rearrange my order and everything arrived... See more
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Company details
Written by the company
Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱
Contact info
Waterford, Ireland
- 0874766285
- hello@otavo.ie
- otavo.ie
4.9
Excellent
218 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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My son loves ur products.
August 15, 2025
Reply from Otavo
Hi Phoebe, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ Hearing that your son loves our products is the absolute best feedback we could ever get. It truly means the world to us to know that we're providing products that bring so much joy. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Great Service
Had a query about a product and its price via email; they were very quick at replying. And very pleasant too. Product arrived fast after purchased.
July 29, 2025
Reply from Otavo
Hi Rachel, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ It was our pleasure to provide a quick and pleasant reply to your query, and we're so glad your product arrived fast after your purchase. We truly appreciate you taking the time to share your positive experience with us! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
How fast the order came
How fast the order came
The quality of the products very good
Great service
Highly recommend to others
July 29, 2025
Reply from Otavo
Hi Cynthia, 👋
What a lovely 5-star review, thank you so much! ⭐⭐⭐⭐⭐ It's fantastic to hear that your order came so fast and that you found the products very good. Providing great service is our top priority, so your high recommendation really means a lot to us! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Arrived promptly on ordering & was…
Arrived promptly on ordering & was exactly what I wanted for my grandson 😄
July 9, 2025
Reply from Otavo
Hi Marie, 👋
What a fantastic 5-star review on Trustpilot! ⭐⭐⭐⭐⭐ We're incredibly happy to hear that the sensory squish set arrived so promptly and was exactly what you were hoping for your grandson 😄. It's wonderful to know we could deliver just what you needed! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Fast delivery and the extra packet of…
Fast delivery and the extra packet of haribo sweets was such a lovely touch
July 21, 2025
Reply from Otavo
Hi Marie, 👋
Your 5-star review put a huge smile on our faces! ⭐⭐⭐⭐⭐ We were absolutely thrilled to hear about your fast delivery and especially that the Haribo sweets were appreciated (if even an unexpected touch) with your new Glitter Clicker Keychains! 😊 It truly makes our day to know the little extras are appreciated. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Reply from Otavo
Hi Mary Kate, 👋
Your 5-star review truly made our day! ⭐⭐⭐⭐⭐ We're so pleased to learn that you found our service excellent, fast, and easy to order. Making your shopping experience smooth and efficient is always our goal, so your feedback means a lot to us! 😊 We hope to have the opportunity to serve you again in the future. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
I currently am not able to review it…
I currently am not able to review it due to being away for a while but shipping was quick so I'm sure the product is just as good.
June 30, 2025
Reply from Otavo
Hi Melissa, 👋
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that your shipping was quick – we always aim for speedy service! 😊
We hope you're having a wonderful time away, wherever you are! We're confident you'll love the product when you get back, but if you have any questions or issues at all, please don't hesitate to reach out to us directly at hello@otavo.ie. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Amazing service
I ordered several products from Otavo for my daughter last week and the service was next to none! There was a product missing and I was privately messaged to rearrange my order and everything arrived the next day. The products are of very high quality and I will definitely be buying more stuff from Otavo for my daughter and my classroom in September!
July 11, 2025
Reply from Otavo
Hi Irene, 👋
Thank you so much for your amazing 5-star review! ⭐⭐⭐⭐⭐ We are absolutely thrilled to hear that the service you received for your daughter's order was "next to none" and that everything arrived swiftly the next day. It means a lot to us that you appreciate the high quality of our products.
It's wonderful to hear you're planning to purchase more from Otavo for both your daughter and your classroom in September. We would be honored to assist you again in the future. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Reply from Otavo
Hi Ed, 👋
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear you experienced great service and value with Otavo 😊. Your feedback truly means a lot to us, and we appreciate you taking the time to share it. We hope to have the pleasure of serving you again in the future. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Reply from Otavo
Hi Brona, 👋
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ It truly brightens our day to hear that you find Otavo a great store and that we're always helpful with any queries. Your high recommendation means the world to us 😊. We're grateful for your support and hope to have the pleasure of assisting you again soon. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Reply from Otavo
Hi Rachel, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you've had great quick delivery and that your son loves his fidget toys and ear defenders means a lot to us 😊. We hope to have the opportunity to serve you again in the future. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
My son loved the fidget box
My son loved the fidget box. Quick and seamless delivery and he loved the little bags of sweets included. Would definitely order again.
June 27, 2025
Reply from Otavo
Hi Louise, 👋
Thank you for taking the time to leave such a wonderful 5-star review! ⭐⭐⭐⭐⭐
We're absolutely thrilled to hear that your son loved his fidget box and that our delivery was quick and seamless. It truly makes our day to know he enjoyed the little bags of sweets too! 😊 We're so grateful to have you as a customer and we'd be delighted to welcome your future orders. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Best company for great value items for…
Best company for great value items for children with and without special needs. Smooth transaction, great communication, fast delivery and really great value for money! Delighted, always use!
June 19, 2025
Reply from Otavo
Hi Muireann, 👋
We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you've had great value items, smooth transactions, great communication, and fast delivery on this and past orders means a lot to us 😊. We're excited to have you as a loyal customer and look forward to serving you again in the future. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Reply from Otavo
Hi Lorraine, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you've had an easy order and quick delivery means a lot to us 😊. We're excited to have you as a loyal customer and look forward to your future orders. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Excellent quality products
Excellent quality products! Otavo provides durable, heavy-duty sensory toys that truly stand the test of time. As an early intervention preschool supporting autistic children, sensory tools play a vital role in our daily activities. Being a charity, we especially appreciate the affordable pricing combined with outstanding quality and longevity.
June 16, 2025
Unprompted review
Reply from Otavo
Hi Heidi, 👋
We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐.
It means so much to hear that our durable, heavy-duty sensory toys are truly standing the test of time for PALS Preschool and are playing such a vital role in your daily activities supporting children with additional needs 😊.
We're especially happy that our affordable pricing combined with outstanding quality and longevity is beneficial for your charity. We're excited to have you as a loyal customer and look forward to your future orders. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Great, responsive company
Great, responsive company. This is my second order from them, and I recommend them highly.
June 1, 2025
Reply from Otavo
Hi Siobhán, 👋
We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you've had a great experience with our responsiveness on both your orders means a lot to us 😊. We're so glad to have you as a returning customer and can't wait to help you with your future needs. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Reply from Otavo
Hi Jackie and Roz, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you've had fabulous service and that you highly recommend us means a lot to us 😊. We're so glad to have you as new customers and look forward to supporting your business needs in the future. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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Excellent products
Excellent products. My 2 children love their new chewlery.
Ordered to delivery was less than a week.
Will be ordering again
Thank you
April 25, 2025
Reply from Otavo
Hi Anna, 👋
We really appreciate you choosing Otavo! 🎉 Thank you so much for your fantastic 5-star review ⭐⭐⭐⭐⭐. We're absolutely thrilled to hear that your two children are loving their new chewlery! 😊 We truly hope they provide the sensory feedback and relief they need throughout their day. It's also wonderful that your order arrived so quickly, and we sincerely appreciate your fantastic feedback and your plans to order again. 🙏 Keep an eye on our website and newsletters in the coming weeks as we'll be adding some exciting new chews to the collection!
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
First time ordering and was very happy…
First time ordering and was very happy with the fast delivery and the jellies were a very nice touch. Will order again
April 25, 2025
Reply from Otavo
Hi Catherine, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you were very happy with the fast delivery and the jellies means a lot to us 😊. We're delighted you had a great first experience and hope to welcome you back again soon. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Im very happy with product
Im very happy with product , really fast delivery and thank you for a little treat for my son
April 8, 2025
Reply from Otavo
Hi Urszula, 👋
Thank you so much for your fantastic 5-star review ⭐⭐⭐⭐⭐ and for choosing Otavo for the first time! 🎉 We're thrilled to hear you're very happy with the product and our really fast delivery. It's wonderful to know your son enjoyed the little Easter treat! 😊 We hope you'll shop with us again in the future. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team ✨
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