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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are exactly as described and durable. Many people highlight the prompt and efficient delivery service, often mentioning quick shipping and timely arrival of their orders. The ease of the ordering process and excellent communication from the company are also frequently commended by consumers. However, some customers also noted minor issues with packaging, with a few instances of boxes being cut or internal packaging arriving damaged. Additionally, one reviewer expressed surprise at finding sweets included in their order, given potential dietary considerations.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering through the... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers highlight the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... See more

Company replied

Rated 5 out of 5 stars

Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... See more

Company replied

Rated 5 out of 5 stars

I am very impressed with my recent purchase from this company. Very prompt and clear communication, I amended my order early on and didn't incur two delivery charges thanks to the quick acting staff.... See more

Company replied

Rated 5 out of 5 stars

I ordered several products from Otavo for my daughter last week and the service was next to none! There was a product missing and I was privately messaged to rearrange my order and everything arrived... See more

Company replied


Company details

  1. Online Marketplace
  2. Children's Toys Store
  3. Educational Supply Store
  4. Gift Shop
  5. Toy Store

Written by the company

Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really fast delivery

Really fast delivery. My order arrived next day. It was presented beautifully in a box with lovely blue coloured tissue paper wrapping each individual item. And to top it off, there were little packets of sweets too. What a cute surprise. Very happy.

April 8, 2025
Otavo logo

Reply from Otavo

Hi Josephine, 👋

Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're so happy to hear you experienced really fast delivery 💨 and that you loved how your bib order was presented, and the little packets of sweets – what a cute surprise indeed! 😊 It's fantastic to know you're so happy with your purchase. 🎉

We're always here to help if you have any questions about your bibs, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

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Rated 5 out of 5 stars

Super fast delivery.

Super fast delivery.

March 27, 2025
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Reply from Otavo

Hi Iwona,

Thank you so much for your 5-star review! 🎉 It's great to hear you experienced super fast delivery 🚀 with your recent order. We hope you're enjoying the sensory benefits of your new purchases 😊. Your positive feedback is really appreciated 👍.

Our team is always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Warmly,

The Otavo.ie Team 🙏

Rated 5 out of 5 stars

Second time ordering from Otavo

Second time ordering from Otavo. Great fast service. We will definitely order from them again.

March 31, 2025
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Reply from Otavo

Hi Emer, 👋

We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. Knowing you've had great fast service 💨 on both your orders means a lot to us 😊. We're excited to have you as a loyal customer and look forward to your future orders. 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

Rated 5 out of 5 stars

Lovely service

Lovely website, easy to navigate and the prices are very reasonable. Order arrived quickly and the quality of goods is great. Will use them again.

March 18, 2025
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Reply from Otavo

Hi Kyra, 👋

Thank you so much for your lovely 5-star review! ⭐⭐⭐⭐⭐ We're so happy to hear you found our website easy to navigate 🌐 and appreciated our reasonable prices 🏷️. It's fantastic to know your order arrived quickly 💨 and that you're pleased with the quality of our sensory products ✨. We look forward to serving you again! 😊

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

Rated 5 out of 5 stars

Beautiful teddy my grandson loves it…

Beautiful teddy my grandson loves it and next day delivery i never expected thank you so much

March 20, 2025
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Reply from Otavo

Thank you so much for your wonderful 5-star review! ⭐ We are absolutely thrilled to hear that your grandson loves his 4lb Weighted Bear. 💖

It brings us immense joy to know that his calming companion bear has brought happiness to him. 😊 We are also delighted the order arrived so quickly. 🚀 We strive to provide a seamless and efficient experience for all our customers.

Your feedback means the world to us, and we truly appreciate you taking the time to share your positive experience. 🙏 We hope your grandson continues to enjoy his calming companion bear. 🤗

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

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Rated 5 out of 5 stars

Easy and simple to order

Easy and simple to order , came before it was due to come and the product was exactly as described and good quality. They also added in some little bags of sweets to the package was a cute touch

March 18, 2025
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Reply from Otavo

Dylan, we're absolutely thrilled to receive your 5-star review! ⭐ It's great to hear that you found the ordering process easy 👍, and that your product arrived quickly 🚀 and matched the description perfectly ✅. We're committed to delivering quality products and efficient service.

The little bags of sweets 🍬 were just a small pre-Easter bonus 🐰, a token of our appreciation for choosing Otavo.ie! We're so glad you enjoyed them 😊. We look forward to serving you again in the future and wish you and your family a very Happy Easter! 🐣 Thank you again for your kind words and your support! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

Exactly as ordered

Exactly as ordered, good delivery, also put two little packets of sweets for the kids, very thoughtful😊

March 14, 2025
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Reply from Otavo

Hi Caitlin,

Thank you so much for your wonderful 5-star review! ⭐ We're thrilled to hear that you were happy with your Hushee Ear Defenders, and that the delivery was smooth. 🚚

We're especially delighted that you and the kids enjoyed the little sweets! 🍬 We like to add a sweet touch to our orders, especially in the run-up to Easter 🐰, but we do this at various times throughout the year as a little bonus for our customers! 🎉

We sincerely appreciate you taking the time to share your experience and we hope you and your family have a very happy Easter! 💖

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 4 out of 5 stars

Great value and service

Great value and service. And while its a lovely touch, there was a sense of irony sending out 2 packets of jellies alongside toothpaste. Kids appreciated more than I did lol

March 1, 2025
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Reply from Otavo

Thank you for your feedback, Martina! 😊 We're thrilled you found our value and service to your liking.

We understand the slight amusement with the jellies alongside the toothpaste! 🍬😅 It was a small Easter treat for all our customers, a little something to add to the Easter fun.

We're especially glad to hear the kids enjoyed them – their smiles are always the best reward! 😃

We sincerely appreciate you taking the time to share your experience and we hope you and your family have a very happy Easter! 💖

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

Great company with obliging staff.

Great communication, extremely helpful. Would definitely recommend this company to others.

February 21, 2025
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Reply from Otavo

Hi Mariea, 😊

Wow, a 5-star review! ⭐ Thank you so much! We're absolutely thrilled to hear you had such a positive experience. 🎉 We pride ourselves on having an obliging team and ensuring clear communication, 💬 so it's wonderful to know we hit the mark. ✅ We truly appreciate you taking the time to share your feedback and recommend us. 💖

It's always our goal to go above and beyond for our customers, 🚀 and your feedback lets us know we're on the right track. 🎯 We understand how important clear communication and helpful support are, especially when sourcing specific items like the chewables you needed. 🧸 We're so glad we were able to find those for you! 🌟

We're so grateful for customers like you, Mariea, who make what we do so rewarding. 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

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Rated 5 out of 5 stars

Fantastic company

Fantastic company , quality products and great value , killian is super helpful

January 23, 2025
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Reply from Otavo

Hi Katelyn,

Thank you so much for your fantastic 5-star review! 😊 We're absolutely delighted to hear you're happy with the quality of our products and the value we offer at Otavo.ie. 👍

It's great to know you're enjoying your Sensory Squish Set, the Monkey Noodles, and the Fidget Pop Tubes Set (just to mention a few) – those are some of our most popular items! 🎉

We really appreciate you taking the time to share your positive experience. 🙏 And yes, Killian is a valuable member of our team, so we'll be sure to pass along your kind words to him. 😊

We look forward to serving you again soon! Perhaps you'll find some other fun fidgets or sensory toys you like! 😉

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

Great communication and very fast…

Great communication and very fast delivery.

January 28, 2025
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Reply from Otavo

Hi Barbara, thank you so much for the fantastic 5-star review ⭐⭐⭐⭐⭐!

🎉 We're thrilled you're happy with your Sensory Dance Scarves and other purchases, and that you found our service to your liking.

💖 We'd absolutely love to see how you're using them! Are they part of a special playtime routine, or perhaps a fun sensory activity?

📸 Feel free to share a photo or video – we love seeing our products and customers in action!

🥰 Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

Highly recommend

Recommend, efficient delivery, great products. Oranurse and Dr Barman toothbrush great hit.

January 26, 2025
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Reply from Otavo

Hi Jennifer,

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're absolutely delighted to hear that you're so pleased with your order and our service. 😊

It's especially rewarding to know that the Oranurse and Dr. Barman toothbrushes have been such a hit – they're definitely popular choices with our customers! 😁

We pride ourselves on efficient delivery 🚚💨 and providing great products, so your feedback means a lot to us. 💖

We really appreciate you taking the time to share your positive experience and we look forward to serving you again soon.

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

My daughter struggled with sleeping…

My daughter struggled with sleeping every night and would wake up looking for me to sleep with her,.since getting this egg night light she has slept all night through,.she loves it, just the comfort she needed

January 15, 2025
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Reply from Otavo

Hi Natasha,

Firstly, thank you so much for your wonderful review and for sharing your daughter's positive experience with the Lumez Colour Changing Light Up Sensory Egg!

We are thrilled to hear that it has helped her sleep through the night and provided the comfort she needed. It's heartwarming to know that such a simple product has made such a positive impact on your family.

We value your feedback and appreciate you taking the time to share your experience with others.

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

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Rated 5 out of 5 stars

Great products at affordable prices…

Great products at affordable prices with excellent customer service. Highly recommend Otavo.

December 15, 2024
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Reply from Otavo

Hi Bernie,

Firstly, 🌟 Happy New Year to you and your family 🌟

Thank you so much for taking the time to leave us such a lovely 5 star review, we truly appreciate it and your kind words.

We try our best to keep prices as affordable as possible, its one of the reason we started the business, to bring additional needs products to customers at reasonable prices. Keep an eye out as we have loads of new products and ranges being added over the coming weeks, including some of our own (fingers crossed 🤞)

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

I found this website by accident and…

I found this website by accident and I’m so glad I did. I got lots of great toys for my grandson who’s non verbal autistic. Reasonable prices and super quick delivery. Highly recommend and will order here again. Happy Christmas xx

December 17, 2024
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Reply from Otavo

Hi Barbara,

Firstly, 🎅 Merry Christmas to you and your family 🎄 we hope you had a lovely day and that your grandson got loads of sensory-filled surprises this morning from Santa 🎅

Can we just say how delighted we are also that you found our little store, and that we were able to serve you. We try our hardest to bring great quality additional needs and sensory products to you the customer at reasonable prices, in fact it is one of our guiding principles.

So Happy to hear that everything arrived on time, we work closely all year round with our shipping partners to ensure that customers orders are delivered as fast as is possible (easier said than done at Christmas time, but we try 🤣)

We hope your amazing grandson gets great sensory joy and pleasure out of the lovely gifts you bought him (there were some personal favs in that order).

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

Amazing Customer Service

I ordered an OTKO Sensory Art. The item was delayed due to Storm Darragh, but Otavo kept me updated with regular emails as to the progress of the parcel. It has now arrived just in time for Christmas. 🎅
Would definitely recommend this company and their fantastic products.

December 23, 2024
Unprompted review
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Reply from Otavo

Hi Catherine,

Thank you so much for taking the time to leave us a 5 star review, it puts such a happy smile on our faces.

Thank you for being so patient while your order worked its way through the postal system after Storm Darragh and the havoc it caused in Holy head.

We hope you get great enjoyment out of the Okto Sensor Art (we love them, and the have proven extremely popular.. we have loads of new ones being added to the site over Christmas... and in the new year)

🎅 Merry Christmas to you and your family 🎄

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars
Otavo logo

Reply from Otavo

Hi Peter,

Thank you so much for taking the time to leave us a 5 star review it is truly appreciated.

Delighted to hear that you found the ordering process good from start to finish, we try to give as much information as possible to help people make informed decisions before they buy.

We hope you get great enjoyment and use out of your recent purchase.

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

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Rated 5 out of 5 stars

Easy website to browse

Easy website to browse
Reasonable prices
Free delivery

December 10, 2024
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Reply from Otavo

Hi Melissa,

Thank you so much for taking the time to leave us a 5 star review it is truly appreciated.

Glad to hear that you found our site easy to navigate, we hope to roll out some more changes in the coming weeks and months to make it even easier to find what you are looking for, along with loads of new products and ranges.

We pride ourselves on keeping prices as low as possible for our customers and its one of the main reasons we do what we do, we want to bring great products and reasonable prices to you the customer, and we try to make it even easier by having a very reasonable flat rate of postage for orders under €50 and free for all orders over €50 (within Ireland)

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

Treasure trove.…

Once again Killian was so helpful in picking out the right gifts for a 9yr old non verbal autistic boy.
Huge selection to choose from in Otavo and prompt delivery of same.

November 27, 2024
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Reply from Otavo

Hi Carmel,

Thank you so much for taking the time to leave us another amazing 5 star review and for coming back and shopping with us, we are so appreciative.

We loved chatting to you and we only to happy to help you find just the right presents for your grandson (he will love them).

Delighted everything arrived quickly (we do try... admittedly An Post are brilliant at getting things to you the customer within a short time frame)

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Rated 5 out of 5 stars

Ear defenders

Pleased with product

December 8, 2024
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Reply from Otavo

Hi Ann,

Thank you so much for taking the time to leave us a 5 star review, we are so appreciative.

Delighted to hear that you are pleased with your recent purchase of Ear Defenders, we love Hushee's they are a brilliant product, and come in so man lovely colours.

Thanks so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future.

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

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