This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... See more
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Review summary
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Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... See more
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I am very impressed with my recent purchase from this company. Very prompt and clear communication, I amended my order early on and didn't incur two delivery charges thanks to the quick acting staff.... See more
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I ordered several products from Otavo for my daughter last week and the service was next to none! There was a product missing and I was privately messaged to rearrange my order and everything arrived... See more
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Company details
Written by the company
Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱
Contact info
Waterford, Ireland
- 0874766285
- hello@otavo.ie
- otavo.ie
4.9
Excellent
218 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered two products
I ordered two products. Both of them were excellent quality, delivered within 24 hours. I am very happy and will definitely consider Otavo when purchasing more sensory items
September 3, 2023
Reply from Otavo
Hi Suzanne,
Thank you so much for your amazing review, your kind words make us so happy. Glad to hear everything arrived so quickly, and that your are enjoying your purchases. We always aim to have orders dispatched and in the customers hands as quickly as possible.
Thank you so much for choosing otavo.ie to shop with, and we look forward to serving you again in the future. If there are any products you are looking for that we currently don't stock please do reach out to us with suggestions and recommendations, if we can get it in, we will.
Again thank you for taking the time to leave a review 😊
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Excellent product packaged with care…
Excellent product packaged with care and delivered on time.
August 30, 2023
Reply from Otavo
Hi Martine,
Thank you for taking the time to leave us such a lovely review. Very happy to hear that everything arrived on time, and that you appreciated the packing efforts (we try 🤣)
We hope you are loving your Ear Defenders, and as always if you need anything please feel free to reach out to us anytime 😀
Great quality products
Great quality products, quick shipping, lovely packaging which my little girl played with as a sensory activity. Will order from here again!
August 26, 2023
Reply from Otavo
Hi Ciara, Thank you so much for your kind words and for taking the time to leave a review, it is greatly appreciated.
Delighted to hear that everything arrived so quickly for you, and that your daughter enjoyed the packaging 😊
If you need anything please feel free to reach out to us any time, and we look forward to serving you again soon.
Great service & speedy delivery
Great service & speedy delivery. I’ll definitely order from this site again
August 23, 2023
Reply from Otavo
Hi Mags, So happy 😊 to hear that everything arrived with you so quickly (we try our best to get orders processed as fast as possible and in the customers hands). We hope you love 💖 the bibs as much as we do, and thanks for taking the time to leave us a review and your kind comments. If you need anything please feel free to reach out to us any time.
Really impressed with Otavo!
Really impressed with Otavo! Good selection of fidget toys/weighted blankets on website, affordable too! Shipping was super quick! Items we bought were of very good quality, my daughter loves her new blankets!
August 8, 2023
Reply from Otavo
Hi Emma, wow thanks for such a nice review, we truly appreciate you taking the time to leave us a review. Glad to hear that your daughter is loving her new weighted blankets, and that everything arrived so quickly. If you need anything or want to suggest products we should try stocking, please feel free to reach out to us at any time 😃
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Reply from Otavo
Hi Michelle, So happy to hear that everything arrived so quickly for you. Thanks so much for taking the time to leave us a review, we appreciate your kind words, and look forward to serving you again in the future. Feel free to reach out to us at any time, we are always here to help.
Reply from Otavo
Hi Maria, thank you so much for taking the time to leave us a review :) Glad everything arrived so quickly to you :) If you need anything then please reach out to us anytime, and we look forward to serving you again in the future.
Very prompt delivery
Very prompt delivery
Very happy with service
Wouldn't hesitate to order again
June 29, 2023
Reply from Otavo
Hi Elaine, so glad to hear everything arrived so fast for you, we do try to get orders dispatched as quickly as possible. If you need anything please do reach out to us anytime, and if there are any products we don't currently carry but think we should then please do email us @ hello@otavo.ie with suggestions.
Excellent quality item at reasonable…
Excellent quality item at reasonable price & very quick delivery. Great selection of sensory related items on websitr.highly recommend
March 24, 2023
Reply from Otavo
Hi Dawn, thanks for your kind words. Glad to know you are happy with your Medipal. If there is anything you need please do reach out to us at any time.
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Reply from Otavo
Hi Eadaoin, so glad to hear that everything arrived in good time for you, we aim to get orders in customers hands as quickly as possible. Hope you enjoy your purchases and if you need anything please feel free to reach out to us.
Good quality and excellent service fast…
Good quality and excellent service fast delivery 👌
May 3, 2023
Reply from Otavo
Hi David, Glad to hear everything arrived so quickly for you, we aim to get deliveries out as fast as possible. If you need anything please feel free to reach out to us anytime.
Reply from Otavo
Hi Agota, Glad that you are enjoying the items you bought from us recently :) And thank you so much for your kind words. We look forward to serving you again in the future.
Otavo - great customer service.
I found Otavo to be really kind when dealing with them. Killian was so professional and could not do enough for me. So easy to get in contact with and get a response almost immediately. I will definitely be ordering from them in the future and recommending them.
April 3, 2023
Reply from Otavo
Hi Lisa, thank you so much for your extremely kind words, it was a pleasure helping you, and we are always here if you need any assistance in the future.
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Ease of ordering ear defenders for my…
Ease of ordering ear defenders for my children and how quickly they arrived too.
My children had lots of fun with the box and the shredded paper that kept the items safe for transport.
February 2, 2023
Reply from Otavo
Hi Kathriona, So happy to hear that your order arrived so fast, and that the children loved our packaging :) Thanks for leaving us such a lovely review, and we are always here if you need to contact us... enjoy the Ear Defenders and if there are ever any products you think we should carry please feel free to reach out to us :)
Excellent service..
Excellent service... So quick I was so surprised... I had it in less than 24 hours
November 2, 2022
Reply from Otavo
Hi Sinead, brilliant to know that everything arrived so quickly for you, we always aim to dispatch orders as quickly as possible. Thanks for shopping with us :)
Efficiency the quality of the bins were…
Efficiency the quality of the bins were excellent and great value
October 11, 2022
Reply from Otavo
Hi Jane, Thanks so much for shopping with us, and delighted that you are enjoying the bibs :)
Excellent choice of educational toys to…
Excellent choice of educational toys to choose from. Goods ordered were delivered within 2 days and were very well packaged.
October 4, 2022
Reply from Otavo
We are so happy that everything arrived so quickly for you, we hope you enjoyed the your shopping experience with us :)
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