This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... See more
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Review summary
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Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... See more
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I am very impressed with my recent purchase from this company. Very prompt and clear communication, I amended my order early on and didn't incur two delivery charges thanks to the quick acting staff.... See more
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I ordered several products from Otavo for my daughter last week and the service was next to none! There was a product missing and I was privately messaged to rearrange my order and everything arrived... See more
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Company details
Written by the company
Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱
Contact info
Waterford, Ireland
- 0874766285
- hello@otavo.ie
- otavo.ie
4.9
Excellent
218 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The website was easy to navigate
The website was easy to navigate. Delivery within a few days. The ear defenders are great quality.
Bought for a 13yr old, the head band is a bit tight should have gone for adult size.
A great opportunity to buy Irish.
December 7, 2023
Reply from Otavo
Hi Anne,
Thank you for taking the time to leave us such a lovely review, we truly appreciate it.
Regarding the Hushee's if you pull down on the sides of the ear defenders (not to hard a pull lol) it should give more room around the head. Hushee's will fit kids/teens and even adult heads.
Glad to hear you found shopping with us easy and that everything arrived on time for you, we do try our best to get orders in customers hands as fast as possible.
Merry Christmas to you and your family 🎄🎅 and we look forward to serving you again in the future.
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An absolute gem of a store
It is great to get good quality sensory toys from an Irish small business. The online store is easy to navigate with product categories according to need. My order arrived quickly and was beautifully packaged. I highly recommend.
December 7, 2023
Reply from Otavo
Hi Una,
Thank you so much for taking the time to leave us a review, we are moved by your kind words.
Delighted to hear everything arrived so quickly for you, (and that you appreciated our brilliant packing skills 😂)
We hope you get great enjoyment out of the items you bought, and we look forward to serving you again in the future.
Merry Christmas to you and your family 🎅 🎄
Vert efficient delivery service
Vert efficient delivery service. Very easy website to order from..very very happy
December 6, 2023
Reply from Otavo
Hi Sinead,
Thank you so much for taking the time to leave us a review, we are so happy that you found ordering from us so easy.
We aim to get orders in customers hands as quickly as possible.
Merry Christmas to you and your family 🎅 🎄 and we look forward to serving you again in the future.
Very pleasant and friendly experience
Otavo were a pleasure to deal with from start to finish. They really went the extra mile when I was under time pressure to have some sensory items for my son as we were going away. I wouldn't hesitate to buy from them again when items are needed in future. 😃
December 6, 2023
Reply from Otavo
Hi Avril,
Thank you so much for your lovely review, so glad everything worked out ok for you, and that we were able to help.
Hope your son is enjoying his sensory items, and that you had a great weekend.
If you need anything in the future feel free to reach out to us anytime we are always happy to help in any way we can.
Merry Christmas to you and your family 🎅 🎄 and we look forward to serving you again in the future.
Highly recommend…
Excellent customer service and high quality products, very fast delivery, highly recommend
November 22, 2023
Reply from Otavo
Hi Aoibhinn,
Thank you so much for taking the time to leave us such a lovely review.
So glad to hear that your experience shopping with us recently was good, we strive to give our customers as much help as is possible, and to get the orders in customers hands as quickly as we can.
Hope you are enjoying the items you bought, and if you ever need anything please feel free to reach out to us anytime.
🎄 Merry Christmas to you and your family 🎅 and we look forward to serving you again in the future.
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Very fast delivery
November 21, 2023
Reply from Otavo
Hi Amber,
Thank you so much for taking the time to leave us a review, it is truly appreciated.
Glad to hear everything arrived so fast and we hope you are enjoying your recent purchase.
Thanks for choosing Otavo.ie and we hope to serve you again in the future.
🎄 Merry Christmas to you & your family from everyone here at Otavo 🎅
Reply from Otavo
Hi Shari,
Thank you so much for your lovely review, and such kind comments.
We truly appreciate you taking the time to leave us a review, and we look forward to serving you again in the future.
Merry Christmas to you and your family 🎄
5 star service all the way
5 star service all the way! Great products with amazing service! Delivery was prompt, and staff were lovely to deal with!
November 16, 2023
Reply from Otavo
Hi Anna
Thank you so much for taking the time to leave us such a lovely review 🙂
Glad to hear you experience shopping with us was so good, and that everything arrived promptly.
Merry Christmas 🎅 and we look forward to hopefully serving you again in the future 🙂
Reply from Otavo
Hi Peter,
Thank you so much for taking the time to leave us a review, it is much appreciated.
Glad to hear you found the order process good, and that everything arrived quickly.
We hope you are enjoying your recent purchase (we love what you got), if you need anything please feel free to reach out to us anytime.
Merry Christmas 🎅 and we look forward to serving you again in the future
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Efficient and prompt service
V well priced ear defenders.
Easy online purchase.
Prompt delivery.
I will shop with Otavo again.
November 21, 2023
Reply from Otavo
Hi Fiona
Thank you so much for taking the time to leave us such a lovely review, it is much appreciated.
We are delighted to hear that your shopping experience with us was so good, and that you will be back again. We strive to get orders processed and in customers hands as quickly as possible.
We hope you get great use out of your Hushee's, they are brilliant and come in such a great selection of colours.
If you need anything please don't hesitate to contact us anytime.
Very prompt reply to my query and a…
Very prompt reply to my query and a speedy response go my order- which met my needs perfectly.
October 22, 2023
Reply from Otavo
Hi Miriam,
Firstly than you for taking the time to leave us such a lovely review, it is very much appreciated.
Secondly it was a pleasure assisting you, and we are delighted that everything arrived quickly and that it meets your needs perfectly.
We hope you are loving your Hushee's 🙂
If you need anything please don't hesitate to contact us anytime, and we will do our best to help.
A brilliant service provided
I'm extremely happy with the products I purchased, which are gifts for my niece & nephew. It was my first time ordering off Otavo & it certainly won't be my last. The items were packaged so well too, with a couple of extra sweet treats thrown into the box which was a lovely touch. A very happy customer here
November 4, 2023
Reply from Otavo
Hi Kirsty,
Thank you so much for leaving such a lovely review for us 🙂
Glad everything arrived quickly and safely to you, and we are sure your niece & nephew will love what you picked out for them (some of our personal fav items).
If you need anything please feel free to reach out to us anytime and we will do our best to help 🙂
It is a presant my my granddaughter who…
It is a presant my my granddaughter who has spina bifida and she loves things like this things she has to work at to get
November 2, 2023
Reply from Otavo
Hi Eilish
We hope your granddaughter loves her new Fidget Advent Calendar, they are so much fun 🎅
If there are ever any products you are looking for, for your granddaughter please do contact us and we can see if we can get them in for you, and any product recommendations for kids with Spina Bifida would be greatly appreciated 🙂
Thanks for taking the time to leave us such a lovely review, and for shopping with Otavo.ie
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Reply from Otavo
Hi Niamh,
Thank you so much for your review, and for your business.
We hope your enjoying your recent purchase, you ordered some lovely sensory products, we hope you are enjoying them 🙂
As always if you need anything please don't hesitate to contact us any time, and we look forward to serving you again in the future 🙂
Fantastic service
This is my second order with this shop
Excellent service fast delivery excellent product quality
Will definitely order again
October 18, 2023
Reply from Otavo
Hi Jennifer
Thanks for taking the time to leave us such a nice review.
We love to see you coming back to Otavo.ie, we must be doing something right 🙂
We hope you are loving your recent purchases, and delighted to hear everything arrived so fast, we try to get orders in customers hands as quickly as possible.
If you need anything please feel free to reach out to us anytime.
Quick delivery quality product
Quick delivery very happy with my purchase . The ear defenders really helps this time of year with the fireworks for my daughter
October 15, 2023
Reply from Otavo
Hi Sinead
Thank you so much for taking the time to leave us such a nice review.
Delighted to hear everything arrived so quickly, and that you are happy with your Hushee Ear Defenders 😀
Hushee's are brilliant, so comfortable and will really help your daughter, we hope she gets great use out of them, and that they help block out the noise from all the fireworks.
If you need anything please feel free to reach out to us anytime, we are always here to help.
Excellent all round service
Excellent range of products. Items arrived quickly and were exactly as described. Will definitely buy from them again.
September 22, 2023
Reply from Otavo
Hi Jane,
Thanks so much for taking the time to leave us a review, and thank you for your very kind words.
We hope you are enjoying the Dexterity Pack, and other items. We love Max & Lea toys, they are so well made, and offer hours of fun, learning and motor skill challenges.
If you need anything please do not hesitate in contacting us, we are always here to help in anyway that we can. 😀
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Products as advertised
Products as advertised, good quality materials, prompt answers to query, speedy delivery ⭐⭐⭐⭐⭐
September 30, 2023
Reply from Otavo
Hi Agata, Thank you so much for taking the time to leave us such a nice review. We are delighted everything arrived on time, and that you are enjoying your Chewigem. Chewigems are amazing chewables and come in such a wide selection of designs, colours and levels of chewability. Thank you for shopping with us, and we look forward to serving you again in the future, as always feel free to contact us anytime 😀
Reply from Otavo
Hi Cathriona, So glad to hear that your daughter is delighted with her new Hushee Ear Defenders. They are brilliant, so comfortable, and offer great noise cancelling. Glad to hear everything arrived quickly, we aim to get orders to customers as quickly as possible. If you need anything please do reach out to us anytime.
Did exactly as promised
Did exactly as promised! Excellent service and product. Will use again
September 3, 2023
Reply from Otavo
Hi Denise,
Thanks so much for taking the time to leave us such a nice review. We are delighted that everything arrived quickly and that you are enjoying your purchase.
We look forward to serving you again in the future, and as always feel free to reach out to us anytime, we are always here to help in any way that we can 😊
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