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OUKITEL Reviews 

3,367
•
TrustScore 3 out of 5

2.9

Cell Phone Store
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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the affordable prices, stunning designs, and the solid build quality of various mobile devices. People find the initial setup process straightforward and note that the large battery life performs exceptionally well for daily tasks. Many users mention that the items are well made and function properly right out of the box. Though some customers also noted severe issues with customer support responses and unexpected product failures. Consumers experienced malfunctioning devices that stopped working completely after a short period of use. Reviewers frequently described unhelpful customer service experiences and difficulties when trying to resolve warranty claims or obtain repairs.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some praising the sturdy build, affordability, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the robust build and solid design.... See more

User experience

Customers consistently note negative experiences with user_experience, highlighting software that is... See more

Customer service

Reviewers highlight negative aspects of customer service, frequently reporting frustration and a lack of... See more

Price

Consumers find price to be ambiguous, with strongly contrasting experiences. While some reviewers felt that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Product is excellent , however I received a charger that was not U.K. compatible . So had to order one from Oukitel at my expense ( as I remember over £40 ) my review would have been 5 stars but for... See more

Rated 2 out of 5 stars

Bought a phone through Amazon from Oukitel. All was great, only if the phone would work for a little bit longer as it stopped working - complete brick - in just over a year. I've written an email to t... See more

Rated 2 out of 5 stars

The constantly bouncing Add to Cart button was already annoying me. Then I got interrupted by a phone call while I had the item in my cart. When I finish the call I complete my purchase. Then when I c... See more

Rated 2 out of 5 stars

Somewhat disappointed with my W210 less than a week in... Yes, it is much larger than how it's portrayed on the website. It is also very heavy... These are not my concerns as such... The phone gets... See more

Company details

  1. #21 of 21 best companies in Cell Phone Store
  2. #66 of 70 best companies in Electronics Company

Written by the company

Established in 2007, Oukitel is a national high-tech enterprise boasting an advanced and experienced R&D team, a dedicated production crew, and excellent technical services. With a global presence, it has marketed in countries across Europe, Asia, North and South America, and has successfully cultivated over 130 distributors from 60 countries worldwide. Oukitel offers a wide range of services, with its OEM and ODM services extending not only to mobile telecom products but also to vaping and power stations.

Contact info

2.9

Average

TrustScore 3 out of 5

3K reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(3,367)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Oukitel P1 just purchased in 11.11…

Oukitel P1 just purchased in 11.11 sales with good discounts and is amazing .Bought purple 💜 Oukitel P1 it has a lot of great futures .A real bargain price with huge storage 8 GB RAM+256 GB ROM big enough to install many applications.I mostly wanted it because it's android 14.0 which means better system and faster data and because it supports 5g network .The smartphone is lightweight and beautiful design it arrived with screen protector and a spare one also the case . Recommend it and the store service too

December 7, 2024
Unprompted review
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Rated 5 out of 5 stars

My experiance

OUKITEL quality is not matched by any other brand I tried. I am sure it will be one of the top sellers in future

July 18, 2024
Unprompted review
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Rated 3 out of 5 stars

Oukitel is name of quality

Oukitel is name of quality
Oukitel manufacturing both rugged and sleek smartphone and tablets.
In Budget price , with advanced features. Oukitel P1 is perfect.

December 6, 2024
Unprompted review
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