Ourscentjoy Reviews 318

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I had unknownly signed up for this. i emailed and requested an immediate cancellation and was refunded my money. Edith was helpful in making sure everything went smoothly. Thank you Edith

Rated 5 out of 5 stars

I wanted to give a big thanks and shout out to Paul Mazur, CSA at OurScentJoy.com.Paul was incredibly helpful in assisting me with my request to unsubscribe. His professionalism and efficiency made th... See more

Rated 4 out of 5 stars

It was a nice experience and nice . Thou i didn’t buy anything from them , but i was able to go through all what they have in stock and they are really nice . Alero was also in touch to make me stay w... See more

Rated 4 out of 5 stars

Thanks Ashley for your respond,please help me to get my refund as I have subscribed on your website by mistake so please help me to get my money back


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3.9

Great

TrustScore 4 out of 5

318 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They don't deliver - Scammers

They don't deliver. And deducted amount without my permission twice. If Trust Pilot allow I can share screenshot of those payments. One more thing is they shared my card details with another website too i.e buyforhair(dot)com. And both deducted unauthorized transactions from my card twice. They are scammers. Now they says that we do have credits but we will not refund.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I also fell into their trap, I bought an accessory for my car and then I saw the name ourscentjoy.com on the card and after I searched on Google I realized that I had been scammed. Like the others, I was called by them to enter my bank details on a link from them and by email they made me give them 5 stars and I would get my money back but it wasn't like that. The same thing happened to most people

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam and mirror the comments of…

Total scam and mirror the comments of the person who bought a blue tooth speaker which doesnt exsist. when you contact them, they tell you youve bought a membership,and they will keep billing the same amount every 14 days to keep the account active ( if you dont make a further payment you loose eveything) ive wasted an hour on web chat to try to get 9.99 back ( dont care about the money, it principle) all the good reviews are scams here i guess as they usually will only give you a refund if you show them a screen shot of the positive review youve left. avoid like the plague!!!!

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

They trick you into a subscription and tie the refund to a review.

I clicked a Facebook ad for a discounted Bluetooth speaker but ended up subscribed to a completely unrelated service. Later, they offered a refund after asking me to post a Trustpilot review and send a screenshot. It was manipulative — a classic example of a dark pattern.
The discount was too good to be true — that was my bad. Be careful and always check the company details before making an online payment.

March 21, 2025
Unprompted review

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