Ourscentjoy Reviews 318

The experience whith Ourscentjoy have been very well. Comunication the best

You will see my first review were I said staff were excellent, I was told I had to write a good review or I wouldn't get refund and I am on a fixed income and I just Couldn't afford to lose this money.
I did the first review but was asked by Lordy to mention his/her which I did.
I am so sorry if my review made you go ahead with company but I needed money back. I contacted my Bank and have put a ban on this company trying to take further funds

Patricia

Bob assisted and his assistance is well appreciated, very quick response.

Good support and assistant from…
Good support and assistant from customer care

Never ask for membership and obviously not agreed to charge my card every month. Even if you have any credit you will still have to pay for something. They are asked me to do review for them and only if I gave them 4 or 5 stars they will refund me.-

Please note: Reviews including terms such as "refund" will not be considered positive, regardless of the number of stars given. Consequently, we will not be able to proceed with the refund process, which is a significant exception from our team.
- I am not willing to become hostage over my money that they keep.
Please stay away from this site.

I wanted to give a big thanks and shout out to Paul Mazur, CSA at OurScentJoy.com.Paul was incredibly helpful in assisting me with my request to unsubscribe. His professionalism and efficiency made the process smooth and hassle-free. I truly appreciate his prompt response and the excellent customer service he provided. Thank you, Paul, for your outstanding support!

The best thing about this company is that customers service is really good and they provide proper assistances to your queries. Appreciate it! Also, the products are good and trustful.

Very good services, Thank you, Imani

Good costumer support, they answered at my questions really fast and helpfully!
esp. Diamand took care of my case personally!
I would buy from this e-shop again in the future!

I'm satisfied with the Escalation Team and would like to thank them for their assistant after addressing the issue.

Kay was very help full.

Reaching out to see if I needed support. Helpful advise and followed up with a phone call.

Good service from Sama, from the escalation team.
Thx

Alero thanxx for ur help you made my day thanx

I applied to this “company” cause there was a promotion on Facebook according to which I could purchase a SUP by 9.95€. They changed me 25€ two times and when I asked to cancel my subscription and asked them to refund my money, they tried to tell me that there was never a promotion and that they an aware of this. They’re fraud!