Ourscentjoy Reviews 318

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I had unknownly signed up for this. i emailed and requested an immediate cancellation and was refunded my money. Edith was helpful in making sure everything went smoothly. Thank you Edith

Rated 5 out of 5 stars

I wanted to give a big thanks and shout out to Paul Mazur, CSA at OurScentJoy.com.Paul was incredibly helpful in assisting me with my request to unsubscribe. His professionalism and efficiency made th... See more

Rated 4 out of 5 stars

It was a nice experience and nice . Thou i didn’t buy anything from them , but i was able to go through all what they have in stock and they are really nice . Alero was also in touch to make me stay w... See more

Rated 4 out of 5 stars

Thanks Ashley for your respond,please help me to get my refund as I have subscribed on your website by mistake so please help me to get my money back


Contact info

3.9

Great

TrustScore 4 out of 5

318 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam allert!

⚠️ Scam Alert: [Website Name] ⚠️
I ordered a 2 euro item from the website, however I paid three times for it, plus three times within three days for their €26 membership that was supposed to be rebilled only after 14 days, totaling €78. I never received the item I ordered, and despite showing my bank statements, customer support insisted they only charged me once and refused to issue a refund. I had to terminate my bank card to prevent further unauthorized charges. Also, their customer service (Jose and Keuu) is extremely poor, giving readymade answers in order to justify themselves, which only supports that they are total frauds. Avoid this site at all costs!

February 17, 2025
Unprompted review
Rated 4 out of 5 stars

It was a nice experience and nice

It was a nice experience and nice . Thou i didn’t buy anything from them , but i was able to go through all what they have in stock and they are really nice . Alero was also in touch to make me stay with them , trying to resolve whatever might have happen that may want me to leave , but it my personal decision

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Company signed me up when I was booking parkjng online in UK. Have taken payments to the value of 34 euros. Only updates I have had from them is asking me to change my review and they will refund me the money.

December 14, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look