McGivern Diamonds Reviews 256

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I managed to break the setting on my diamond engagement ring. McGivern did a fantastic job on the repair--it looks brand new. Even though I no longer live in the Toledo area, I purchased a center ston... See more

Rated 5 out of 5 stars

CA customers here, for almost 20 years now. Mike is great to work with! He patiently answered all my questions and accommodated all my requests, creating a beautiful custom ring that not only e... See more

Rated 5 out of 5 stars

I’ve been a McGivern customer for over 20 years; I’ve never had less than an extraordinary experience. The difference between a family owned business and other business types is never more obvious.... See more

Rated 5 out of 5 stars

I have purchased several items from Mike over several years. His service, quality of jewelry and knowledge is immensely better than any jeweler I have ever dealt with. I would give 6 stars if I could.... See more

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5.0

Excellent

TrustScore 5 out of 5

256 reviews

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Rated 5 out of 5 stars

This was truly a five star experience!!!

Michael McGiven is truly a blessing to the industry. I say this because with my project he was very responsive and operated with the highest level of integrity. Throughout our project we requested for him to make adjustments regarding the ring design. Each step of the way he demonstrated patience that made us feel very comfortable in ultimately designing a ring that satisfied our desires. He remained transparent throughout the project. Our final design was thousands of dollars less than the original ring we had him design for our wedding. However, he maintained a very good and professional attitude. His demeanor never changed. Michael is a humble professional that delivers the old school true meaning of of good customer service. I truly look forward to working with him on future projects. In conclusion I would highly recommend Michael to anyone looking for superior customer service.

August 17, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastc service for an international purchase!

This is our second purchase, 13 years after the first, with an upgrade on our diamond. Mike was extremely helpful and answered emails promptly, with attentin to detail. The whole process was terrific, I would definitely recommend McGivern Diamonds as the place to shop!

July 30, 2015
Unprompted review
Rated 5 out of 5 stars

Superb buying experience!

This was my 3rd purchase from McGivern Diamonds and consisted of a custom eternity ring with both diamonds and emeralds. I received answers to all my questions along with expert advice within hours of my inquiry via e-mail (and this was on a holiday weekend!). The stones selected matched perfectly, and the overall quality of the setting was outstanding. 100% satisfaction!

July 29, 2015
Unprompted review
Rated 5 out of 5 stars

Always Satisfied...

I can not express my gratitude, as a customer, to McGivern Diamonds. I have been in many other fine jewelry stores with friends and I can honestly say that McGivern Diamonds is the finest there is. They are experienced, knowledgable, and trustworthy. My greatest treasures have come from them and continue to as I purchase pieces for my loved ones. This family business is definitely a part of my family. Thank you!

July 28, 2015
Unprompted review
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Rated 5 out of 5 stars

Amazing family business

We LOVE McGivern!! We love all the great selections. We love all of the unique designs. I have yet to see any one else with my design or even close to it. We love the personal service that makes you feel like you are their only customers. We love how they worked with us to get us exactly what we wanted at the best price. We love the service we get when we need the jewelry cleaned or repaired. Michael McGivern and his store are the best!!

July 21, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent products and service!

McGivern Diamonds is a great company to do business with. I have worked through them twice now to explore diamond options and use their expertise to select the right one for me. I trust Michael's recommendations and I am fully satisfied with the two I have purchased. I especially appreciated their support with all the calls and emails this time around as I was purchasing the diamond for my father, who doesn't use computers and kept changing his mind on the delivery location. Thank you for your patience with that!

June 12, 2015
Unprompted review
Rated 5 out of 5 stars

amazing diamond

I was quite skeptical to buy a diamond online but I didn’t want to spend money for overpriced diamond at the local jewelry store. My coworker told me about McGivern. She bought 2 diamonds from them before and she was very pleased, so I started my research… I checked about 9 online stores and McGivern’s prices were the best (even salesmen from the local jewelry store said that Mr. McGivern has wholesale prices, and that jewelry stores will never match it).
I found 4 diamonds I liked based on the specification and then Mr. McGivern helped me decide which one I should buy. I went from 1ct to 0.77ct to save some money on size but I got better quality of the stone. I was afraid that it will look small, but I received it yesterday and it is just perfect. The diamond is so shiny I do not see any difference from 1ct. Mike was very helpful during entire process. I sent him about 10 emails asking about the quality and what to look for in a good diamond. He always answered my questions very quickly and I feel now I know so much about diamonds I can work at the jewelry store 
Great experience, amazing diamond for my ring. Thank you

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

I will never again buy a diamond from anyone OTHER THAN Michael McGivern!

Initially, I was very apprehensive about spending thousands of dollars on a diamond purchased on the internet however since working with Michael, I will never again buy from anyone other than Michael McGivern. He went well beyond my expectations even to the point that I felt bad about him putting so much time into helping me choose the right diamond and the right setting for my wife. This may have been one of the most positive experiences I've had buying anywhere.

May 13, 2015
Unprompted review
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Rated 5 out of 5 stars

Excellent Internet purchase

I've been shopping around for a loose diamond for over 2 years and finally did my purchase with Mike McGivern. Being that I was shopping for a diamond that is over 2 carat, I was very cautious and selective with the websites I visit, making sure that they are legit and trustworthy. I visited numerous websites and contacted a few of them. Ultimately, I went with McGivern because Mike gave me the best price. My stone & its GIA cert came within a week of my purchase and I brought it into a local GIA certified gemologist who confirmed it as stated on the GIA certificate. It is a beautiful stone and I am very happy and satisfied with the purchase I made with Mike. My purchase transaction online went smoothly and merchandise was received very quickly. I will definitely purchase from McGivern again in the future. Thank you!!

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Quality, Excellent Customer Service, and Excellent Pricing

I had been dealing with Mr. McGivern for a few months off and on trying to pick out my engagement ring. He was very patient with me even though I know I was at times a difficult customer. In the end I picked out a diamond and ring that fit my budget and exceeded my expectations. Once the ring arrived it came with all paper work certified by GIA and looked AMAZING...better than the pictures. I could not be more happy with my purchase or the customer service I received from Mr. McGivern. I would not hesitate to use him again and will definitely refer all of my friends and family to use McGivern Diamonds in the future. THANKS!

Best Regards,
A Satisfied Customer.

February 20, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and craftsman ship

My husband purchased my diamond from Mike 12 years ago. That's when buying expensive items on the internet still made you nervous. Everything was perfect.

Last week I contacted Mike about upgrading my diamond to 2x the current size. He offered a very reasonable trade-in price for my diamond which helped me get a bigger stone. I sent both my engagement ring and wedding ring to make sure everything fit together and also size both rings down by .5. Once he got the rings he notified me that he would need to replace the entire prong set which meant cutting part of my ring out. I was super nervous but based on my previous experience and the reviews I trusted he would do his very best. Over the course of a week Mike kept me updated and responded quickly to all my emails. I got my rings yesterday and they are so beautiful. I didn't think they would be as gorgeous as they are. My husband is very pleased too. I wish I could attach a picture so you could see for your self. Thank you Mike!!

February 5, 2015
Unprompted review
Rated 5 out of 5 stars

Could not be happier

I called in on a Saturday looking for a little advice as I had never purchased any diamonds or rings before. Unfortunately Michael was not in at the time I called but I received a lot of good information from the person who took my call, but was also advised to email Michael direct as I had a few more specific questions. He replied to me promptly and we continued to email back and forth Saturday, Sunday, and Monday until I was sure that I had the perfect Diamond and the perfect ring. He was more than willing to give me his opinions on things I was looking at and make recommendations that ended up being moreso what I was looking for, yet cost me less money. That is a sign of someone who stands for more than just the final dollar, but more for the service and making sure that I had exactly what I was looking for. I would recommend McGivern to ANYONE looking for High quality Diamonds and Rings at a very reasonable price and service that will blow anyone out of the water.

February 5, 2015
Unprompted review
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Rated 5 out of 5 stars

Best Online jeweler.

Very prompt with responses to my inquiries. Very polite and helpful with suggestions. Makes you feel like someone special and they do all they can to make sure you are well pleased. I recommend McGivern Diamonds. The very best!

February 4, 2015
Unprompted review
Rated 5 out of 5 stars

First Engagement Ring

I wish there was more than just 5 stars because Mike is absolutely amazing, and the quality of the product is second to none. Needless to say I was a bit tense getting everything lined up for the big surprise, and Mike went out of his way to help where he could (options, shipping, etc.). I can’t say much more than: Thank you Mike, amazing products and outstanding service!

January 23, 2015
Unprompted review
Rated 5 out of 5 stars

replacement ring

My wife designed and bought a ring from Michael about 3 years ago. This past summer it was either lost or stolen while on vacation. She was devastated as we did not have it insured. I decided as a Christmas present I would surprise her by replacing it. I contacted Michael and he had all the info on the lost ring. Not only was he able to replace it almost identically but he also gave me a very fair price and it was delivered in less than a week. No question I would buy another ring from him in fact wouldn't even think of looking elsewhere. His prices are so good that it appraised for almost 3 times what we paid for the original. Don't feel any hesitation in buying from this company online sight unseen.

January 7, 2015
Unprompted review
Rated 5 out of 5 stars

excellent experience

Michael was very helpful and straightforward with his recommendations. He was a pleasure to deal with! The stone/ring I purchased is beautiful! I would definitely do business with him again!

December 29, 2014
Unprompted review
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Rated 5 out of 5 stars

Seven Years Later

Seven years later, my wife loves her ring more today than the day I placed it on her finger. Seven years ago, I found Mike on the internet. I was impressed with his vast knowledge of diamonds and he was willing to take the time to educate me. The diamond ring is simple but she still receives comments about how beautiful the diamond is. Just recently I asked Mike for an updated appraisal for my wife's ring to give to our insurance company. He responded quickly and sent me an updated appraisal. Thank you Mike! I recommend you highly!

December 3, 2014
Unprompted review

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