Purchase, payment, delivery - everything went smoothly from A to Z. The action figure was so well packaged that it arrived in perfect condition. In addition, the contact with Pack Turtle was very frie... See more
Company replied
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Review summary
Based on reviews, created with AI
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Ordered the Hot Wheels City Expansion Track Pack and it was shipped the same day. Very carefully packaged and in perfect, new condition. This item is frequently sold out at Target and Amazon and Pack... See more
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I couldn’t find the toy product anywhere else. You had the item making grandchild’s wish list possible. First time purchaser from site nothing but a good experience all around. Thank you!
Company replied
Ordered two kits: 2001 Moonbus and Sealab. Rapid delivery in good condition; well-packed and complete without damage. Came in two separate packages. Thx, Pack Turtle!
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Company details
- #20 of 40 best companies in Collectibles Store
Written by the company
Selling everything fun and collectible. Toys, action figures, collectibles, games, t-shirts, pet toys and more!
Contact info
Chesapeake, Virginia, United States
- 888-382-3967
- help@packturtle.com
- packturtle.com
4.7
Excellent
117 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pack Turtle
Thanks for the kind review! We’re thrilled you’re happy with the cost and quick shipping. If there's anything else we can assist with, don’t hesitate to reach out! Thanks again!
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Reply from Pack Turtle
Thank you so much! We're so glad to hear you had a great experience. We appreciate having you as a customer and hope to serve you again soon. Let us know if you need anything—we're happy to help!
Reply from Pack Turtle
Thanks so much for your feedback! We're glad to hear that your item arrived in great condition and that the shipping and packing were up to par. We appreciate your support and look forward to serving you again soon!
Great store
Prompt delivery. Well packaged. Items as described and in excellent shape.
February 18, 2025
Reply from Pack Turtle
Thank you so much for your review! We're delighted to hear that your items arrived quickly, were well-packaged, and met your expectations. We truly appreciate your business, and feel free to reach out if you have any questions!
Reply from Pack Turtle
Thank you for your feedback! We’re so glad to hear your items arrived on time and that you’re satisfied with your purchase. Thank you for being a valued customer, and we hope to see you again soon!
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Great communication
Great communication, well packed item, and timely shipping. Great experience!
February 17, 2025
Reply from Pack Turtle
Thank you for your review and for sharing your experience with everyone! We’re so glad to hear that your order arrived in good condition and was shipped quickly. If you need anything in the future, please don’t hesitate to reach out. We look forward to serving you again soon!
Great company to order from
Packaged well, undamaged, no complaints, shipped in a timely manner. Great experience. My son loves his car.
February 15, 2025
Reply from Pack Turtle
Thank you so much for your kind words! We're thrilled to hear that your experience was a positive one and that your son loves his car. We take pride in ensuring everything is packaged securely and shipped promptly. We truly appreciate your feedback and look forward to serving you again in the future!
So Happy!
Very happy with my first purchase from Pack Turtle! Great prices and selection, plus careful packaging and quick shipping. Will gladly buy from this excellent small business again!
February 6, 2025
Reply from Pack Turtle
Thank you for your wonderful review! We’re pleased to hear you’re satisfied with your first purchase from Pack Turtle. We’re grateful for your support and look forward to bringing you more great products in the future!
Reply from Pack Turtle
Thank you for the feedback and the 5-star rating! We're so glad you had a great experience at Pack Turtle. We look forward to serving you again soon—let us know if you need anything!
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Excellent AAA+++ Business/Seller
Excellent AAA+++ Business/Seller, item(s) as described, carefully packed, fast receipt, communication+++. Highly recommend. Thank you 😊
February 1, 2025
Reply from Pack Turtle
Thank you so much for the fantastic review! We're so happy to hear you had such a positive experience. We appreciate your kind words and your recommendation. Hope to see you again soon!
Reply from Pack Turtle
Thank you for the great review! We're glad to hear you were satisfied with the clean cards and fast delivery. We hope to do business with you again soon! Thanks again!
Reply from Pack Turtle
Thank you for your review! We’re grateful for your support and thrilled you had a great experience with us. Your feedback truly means a lot, and we’re excited to welcome you back soon!
Reply from Pack Turtle
Thank you for the 5-star review! We're so happy to hear that your order arrived quickly and in perfect condition. We appreciate your support and look forward to serving you again soon!
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Reply from Pack Turtle
Thank you so much for the 5-star rating! We’re so glad your order arrived right on schedule and looks just as expected, if not better. We appreciate your support and hope you enjoy your purchase—see you soon!
Hidden gem
Shipping was excellent, packing was great and prices were very competitive. Pack Turtle is very much an under-utilized collector website and deserves more attention. They did a great job and I’ll definitely be using again.
December 31, 2024
Reply from Pack Turtle
Thank you so much for the amazing review! We’re so happy to hear you had a great experience. Your support means so much to us. You and all of our customers play a huge role in helping us grow—thank you for being part of that! We can’t wait to welcome you back soon!
Reply from Pack Turtle
Thank you so much for your wonderful review! We really appreciate your feedback on our communication and customer service. Your support means so much, and we hope you enjoy your purchase. We look forward to assisting you again soon!
The waiting was killing me but was worth it
Even though I was so desperate to receive my order, the wait was worth it …you guys gain a new customer .. thank you guys and a Happy New Year…
December 28, 2024
Reply from Pack Turtle
Thank you so much for your generous review and for choosing us! We’re excited to have gained you as a new customer, and we're so happy to hear the wait was worth it. Wishing you a wonderful New Year, and we look forward to serving you again soon!
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First Time Buying From Pack Turtle - AWESOME Experience
I had not previously heard of Pack Turtle, but they had a specific figure that I wanted available in "Mint" condition, so I took a chance ordering from them based on positive reviews I had seen online.
Well, I'm glad I took that chance! The ordering process was easy, my package was shipped quickly, and best of all, the figure was packaged EXTREMELY well and arrived in perfect condition.
Overall, a 5 star experience!
December 26, 2024
Reply from Pack Turtle
Thank you so much for your kind words and for taking a chance on us! We’re thrilled to hear that you had such a positive experience with Pack Turtle. We work hard to ensure our customers receive their items quickly and in perfect condition, and it’s wonderful to know we met your expectations. We hope to welcome you back soon!
You guys are great
December 20, 2024
Reply from Pack Turtle
Thank you so much for leaving us a review! We truly appreciate your support and look forward to serving you again soon. Feel free to contact us with anything you may need!
The Pack Turtle Team
The Pack Turtle Team, shipped my product on time and was exactly how they represented it. My kiddo will be so happy to have this strange item, he will love it.
Thank you for making him happy.
Carrie
December 3, 2024
Reply from Pack Turtle
Thank you so much for your wonderful review! It is our pleasure to help, and we couldn't be happier to hear the figure arrived right on time. Thanks again for choosing Pack Turtle—we truly appreciate your support!
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