Excellent customer service from Paddle Outlet. We had delivery of our Tango 300 Family pack within 48 hours. Very quick and easy to inflate, robust, very good quality and easy to fit seats which are... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great two man canoe. Just as described and seems really good quality. Not too heavy and easy to blow up and deflate. Great customer services too and super speedy delivery.
We ordered a replacement bladder for our Kayak but decided to replace the whole boat as it was 11 year old! Completed a request for a return and re-ordered the new kayak - both orders received within... See more
This is my third purchase from paddle outlet and has always they are top for one of my online stores great communication and super fast delivery at great prices. You couldn't wish for any more
Company details
Written by the company
We specialise in selling premium paddle sports equipment within the UK and the EU.
Contact info
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, United Kingdom
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4.8
Excellent
215 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Super fast delivery
Super fast delivery. Great service and the cheapest by miles! Will definitely be using Paddle Outlet again. Thanks.
August 20, 2024
Reply from Paddle Outlet
Thank you for the review, look forward to seeing your future orders
Delivery very fast
Delivery very fast. Not used the paddle board yet. But looks all intact
August 18, 2024
Excellent service
Excellent service. Goods arrived promptly. Would definitely use again.
August 8, 2024
Reply from Paddle Outlet
Thanks for the review
Advertisement
Quick delivery and product fits well
Quick delivery and product fits well. Keen price too 👍
August 12, 2024
Reply from Paddle Outlet
Thank you for the great review
Reply from Paddle Outlet
Glad to hear it
Excellent Pump
The Bravo 4 - R.E.D Double Action Inflatables Pump is excellent. Very easy to use and quickly pumps up inflatable rafts, air-beds etc. Paddle Outlet price very competative and first rate delivery
August 3, 2024
Reply from Paddle Outlet
We're happy you're so pleased with your new pump
Advertisement
Board arrived on time and as described
Board arrived on time and as described. Well made with excellent instructions and everything you need. Excellent paddleboard, we’re getting busy on the Dorset coastline!! Highly recommend
July 19, 2024
Excellent service
July 8, 2024
Advertisement
Great product
Very quick delivery took less then 48 hrs .Great product easy to pump up and felt very safe in the sea . Great price aswell.
June 24, 2024
Shipped to the US
I am in the US. The kayak I wanted was no longer available over here I purchased from paddle outlet and couldn’t be more pleased with the help they provided while my kayak was stuck in customs (Fed Ex issues). Getting the kayak to the US was quick, without the delay in customs, I would have had the kayak in the 5 days they stated it would take. Paddle outlet was fast to answer any emails and inquiry’s. Great company to work with.
June 14, 2024
Reply from Paddle Outlet
Happy to be of assistance and pleased we could get everything sorted out for you.
Would recommend this company
I was afraid to order from a company in a different country. But glad I did. Just got the kayak chair I ordered. Came in faster than the kayak, lol. I was also informed every step of the way on the location of package. Thanks 👍👍
July 2, 2024
Reply from Paddle Outlet
We pride ourselves on being able to ship to many different countries outside of the UK. Pleased you were happy with the service
Advertisement
Good overall experience
Good service, fast responses to emails and trouble-free delivery to germany. THANKS
June 19, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.