PaidViewpoint Reviews 253

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, describing it as unhelpful, rude, and accusatory, particularly when addressing technical issues or account blocks. Reviewers frequently reported problems with response times, noting that support often failed to address their concerns adequately or in a timely manner. Some people were dissatisfied with the payment structure, citing low earnings per survey and high cash-out thresholds, which made it difficult to accumulate funds. There were also concerns about the website and user experience, with some customers finding the process of earning money to be slow and the platform's requirements for personal information intrusive.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Some customers appreciate the reliability and ease of cash-outs,... See more

Website

Customers consistently note ambiguous experiences with website. Many reviewers praise the site, calling it a... See more

User experience

Users describe ambiguous interactions with the user experience. Many reviewers praise the app's easy... See more

Customer service

People report negative experiences with customer service, consistently describing it as unhelpful, rude, and... See more

Response time

Customers express significant dissatisfaction with response times. Many report long waits for surveys or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've been doing surveys with PaidViewpoint for several years and it's been a fairly positive experience until now. It's a slow to earn low paying site but not too onerous. When I l... See more

Company replied

Rated 1 out of 5 stars

I've had a terrible experience with this site. I've received rude and accusatory emails accusing me of using a VPN or proxy and logging on to the site from different countries within the space of one... See more

Company replied

Rated 1 out of 5 stars

as most reviews say paid viewpoint is a waste of time and thier support is even worst ,dont want too help just keep what you have earned,dont use just read the many bad reviews they all cant be wrong.... See more

Company replied


Company details

  1. Market Researcher

Written by the company

PaidViewpoint is the market research survey site built upon 4 principles: ~We pay cash. No points, chances or tickets. ~We never screen you out without a cash reward once you've been invited into a survey. ~We've carefully crafted the survey taking experience for you to keep it clear, fun, and engaging. ~We respect your privacy and do not sell your personally identifiable information to anyone. -------------------------------------------------- PaidViewpoint is operated by aytm.com (Ask Your Target Market). aytm, with your help, is revolutionizing the market research industry by making quality market research easily accessible and affordable to businesses large and small everywhere. aytm is enabling today's entrepreneurs to succeed in building the businesses that create jobs for all of us. Visit aytm to learn more about our team. We'd love to hear any ideas you have to improve the PaidViewpoint experience.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

scammers ,never get paid

October 16, 2023
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint


Hi Marko, we’re sorry to hear about your experience. We can assure you that payments are processed for eligible accounts that meet the cash-out threshold. Please reach out to our support team with your account details so we can investigate the issue and help resolve it. Thanks for your feedback!

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Rated 5 out of 5 stars

It Has Been Great For Me!

Let me first off start by saying, I'm NOT a paid reviewer. My five star rating has to do with my real experiences only. These guys have been the most reliable survey site I've ever come across. I've been doing their surveys for about three years now. They're usually short and to the point. I can't say that you'll ever get rich from them (let's face it, no survey site will bring you wealth), but it's reliable and hardly ever do any of their surveys waste time by disqualifying you. I thought of giving them four stars just because they don't send as many surveys as I would like, but that wouldn't be fair.
Also, I don't know about anyone else but I can cash out after I reach the $5 mark.

October 3, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint


Thank you for your thoughtful review! We're glad you've had such a positive experience with us over the past three years. It's great to hear that our surveys have been reliable and quick for you. While we strive to send more opportunities, we're happy you find the cash-out process smooth. Your feedback helps us improve, and we appreciate your five-star rating based on your genuine experience!

Rated 1 out of 5 stars

Possibly the biggest waste I've ever made of my time

This is simply a copy of a ticket I sent to PaidViewpoint a few minutes ago:

Hello,
Please don't take this as a hostile comment, but if there were an award for "Biggest waste of time on a survey site," you would win it hands down. I've been a member for around...2 years now, with a trait score of 10,000, and the compensation I've received for that is roughly equivalent to what I would (and have) received in 2-4 weeks from any of your legitimate competitors. I don't know what kind of game you're trying to run, but I'm not playing any more. Thank you for your time.

The long and short of it is, while this site fronts as being legitimate, even after obtaining the maximum "trait score" (which takes several months of taking every single survey they send you) you don't actually make more than around $0.30-$0.40 per survey, and they don't pay out until you hit $15.00. Until you hit the maximum trait score, you get $0.10 per survey 90% of the time, and you only have access to a few surveys a week.

So...you can use PaidViewpoint and make $0.50 per week for a year, then maybe $1 after that, by completing every survey available every day, or you could go to any number of other sites, take 1 or 2 of your choosing a day, and make 10x in a week from day one. Up to y'all :) .

October 2, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

And we will share our response to your ticket:

Hi there,

We appreciate your feedback and understand your concerns. Please note that survey availability is based on activity; logging in regularly helps increase your chances of receiving more opportunities. Our records show limited activity on your account since the beginning of the year, which has affected your earnings. We recommend more frequent logins to maximize survey availability.

We understand our platform may not be a fit for everyone, and we appreciate you giving us a try.

PV Support Team

Rated 3 out of 5 stars

Paid viewpoint is a good app to earn…

Paid viewpoint is a decent app to earn extra money. I have friends who have earned 2100 usd in one year only by referrals. I have been doing it for 3 months and only made 23.00 usd. They send the surveys at night while I sleep then they expire and I earn nothing.

September 18, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

You're referring to the Research Surveys that appear as notifications via email or text. These are created by our DIY researchers through our sister site, aytm.com. Business owners, market researchers, and entrepreneurs use aytm.com 24/7 to build surveys and choose their target audience, which includes you! With our global panel, surveys are launched at various times to ensure quick turnarounds for clients.

Please note that many surveys are only available in your dashboard without notifications. To maximize your survey opportunities, we recommend checking your dashboard throughout the day. If you keep a tab open in your browser, our PV icon will turn dark pink when a new survey is ready. You can also enable sound notifications.

Rated 1 out of 5 stars

In order to change my phone or paypal email ....



Subject: Complaint Regarding Unethical Practices and Handling of Frozen Accounts

Dear Paid Viewpoint Support Team,

I am writing to formally address several concerns I have encountered with your service, particularly regarding the unethical handling of accounts and funds when an email is hacked or stolen.

Firstly, it is deeply concerning that when an account is compromised, customers lose their funds, despite having no control over the security breach. This policy of penalizing customers for hacked accounts, regardless of the terms in your contract, is not just poor business practice—it is morally indefensible. It appears that your company profits significantly from the suffering of your customers, and this raises serious ethical questions.

Additionally, I would like to inquire about the interest accrued on funds held in frozen accounts. It is troubling to think that substantial amounts of money are sitting in these accounts, accruing interest for your company over extended periods, potentially up to a year. This practice suggests a disturbing lack of concern for customer welfare. Is the revenue generated from these frozen funds not sufficient to address the losses faced by your customers?

As a dedicated survey participant for many years, I am deeply disappointed by this lack of support and accountability. When customers need to change their email or recover their accounts, they should not be met with punitive measures or indifference.
One last thing. Your company only offered the one time change because I complained on a global site. Lets get that point out there. After I complained you offered. You are very right your company does not fit with my moral compass. I wish you the best of luck.

April 6, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi Cindy. You apparently did not read our response to your support ticket before deleting your account, where we directed you to our FAQ page that explains why we have this policy, and where we then offered you a one-time exception to the policy and included directions on how to change your information.
It appears our site was not a good fit for you, so we wish you the best. Please stay safe and well.

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Rated 1 out of 5 stars

I just got an email from paid viewpoint…

I just got an email from paid viewpoint stating that I could get paid $0.10 to $53 for a paid survey it didn't tell me how long though. I just think that's a horrible price for us to work for..

September 6, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi Crystal,

We share a range of reward options in the invitation in case you do not pass a pre-qualification question and are redirected to a trait survey. Please note we do not have any surveys that pay $53. For more information on how long a survey will be expected to take, please log into your dashboard, where the expected survey length and reward range for any available surveys are displayed before you take the survey.

Rated 2 out of 5 stars

Used to be good, now terrible

I was a member for 2 years, worked hard to get and keep the highest "trait score" (aka a badge of honesty) but as a UK user it is very apparent that the small window to accept and complete any decently paid survey is only available during USA work hours. After a massive update to their site in early 2024, the option to complete surveys would dribble in at maybe 1x ten cent survey a day, and even then the app only notified users half the time that there was a survey to complete. When I raised this with them all I got was sanctimonious replies that I should look into my phone settings. Users aren't stupid & know when they're being fobbed off. After slowly filling in my 10 cent surveys, I finally made my minimum $15 amount (£11 🙄) so I could cash out and close my account. Problematic app, awful customer service, paltry reward. Not worth it any more.

September 4, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thank you for sharing your experience, and we’re sorry to hear about the frustrations you encountered.

We're continuously working to improve our platform and communication features, and your feedback is invaluable. We regret that your experience did not meet expectations and will review the issues raised.

We appreciate your time as a member and wish you the best going forward.

Rated 1 out of 5 stars

not the paid viewpoint it used to be!

I've been a member of paid viewpoint for some years now. and lately, just because the company asking for the survey to be done, if they don't like your answer, you get punished. Well, I'm sorry. If I don't like a product and I'm asked why, I will explain. If I can't use a product in the survey, I will explain that too. If I'm asked to judge a cosmetic, but the model in the ad is a different color of skin, how can I determine how it would look on me? those are the things that have got me punished. This site is NOT worth it. You can't be honest and if the company hosting the survey doesn't like your answer, YOU get punished. There are better sites out there to use!

Since, I can't directly reply to paid viewpoint's rebuttal, I will here. I have never answered ok, I don't know, etc. to a question. As you can see here, I am versed in complete sentences. The fact still IS, the companies not liking your complete sentence answer will get you punished, as they state below, they won't get paid. Maybe it's time they ask the companies if they are being BIASED in the answers they are wanting and are refusing answers that don't meet their biased agenda.

oh, believe me. I've already deleted you from my computer bookmarks and have also used other websites to make people aware how you really are.

It's a shame that you wouldn't stand up for those taking your surveys, but wish to side with the companies that pay you.

but what do you plan on doing with the $5 dollars and change in my account, not forward it to my paypal? that only shows others how crooked you are.

I have never once given an inappropriate answer, have never given a one word answer ( ok, good, etc ) I have never even given a gibberish answer. I use complete sentences and give thought to my answers. I can't believe I'm being PUNISHED by the actions of the company wanting the survey. I am not responsible for their BIAS and what they want in their answers. And I don't understand why you are not standing up for those that participate in your program by questioning the companies. Is it because for the ones they reject with their BIAS, puts more money in your pockets.

You see it here folks. Paid viewpoint does NOT care about you. Only about the money they rake in. There are lots of reliable and reputable sites out there. Avoid paid viewpoint.

August 23, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi Beth,

To clarify, open-ended (OE) questions are questions where you are asked to type in your answer. Your responses go to our clients who commissioned the survey. They review the answers and reject the answers that are not helpful. One-word answers, or simply saying things like "ok" or "good" or "I don't know" will be rejected. Answers are never rejected for differing opinions, but rather responses that do not answer the question being asked.

We ask our members to always take their time and provide thoughtful responses on open-ended questions. If you feel the questions or products are irrelevant to you, or you have no opinions at all to share on the survey topic, it is always best to exit the survey.

Ultimately, the clients pay us so we can pay you. If your answers are consistently unhelpful to them, it affects your account standing because they do not pay for your response.

Your account is still active. You can close your account by scrolling to the bottom of your Settings page, and clicking Close Account. Please note that if you choose to close your account, all rewards will be forfeited. Please read our Reward Rules for more information, however we have copied some relevant parts below for your convenience:

Rewards Rules

1. When Rewards are credited to your account, they are “unvested,” meaning they are the property of Umongous, Inc. Rewards remain unvested until you request to redeem such Rewards. When you redeem, the Rewards become “vested,” meaning you have achieved ownership of the Rewards.
2. Rewards are eligible for redemption if you have at least $15.00 in your account.

It appears our site is not a good fit for you. Thank you for giving us a try.

Rated 1 out of 5 stars

Total waste of time

Total waste of time, you do one survey and earn 10 cents then have to wait hours for another if your lucky. Not worth the time.

August 21, 2024
Unprompted review
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Reply from PaidViewpoint

Hi AngieT,

We’re sorry to hear about your experience. We aim to make each survey worthwhile, but we understand your concerns. We’re constantly working to improve the availability and value of surveys. Please reach out to our support team so we can assist you directly and ensure a better experience going forward.

Thank you for your feedback.

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Rated 1 out of 5 stars

They offered NO SURVEYS

They offered NO SURVEYS, and when I contacted them about it , they CRIED because I USED CAPS, LIKE I'M DOING NOW! COMPLETE WASTE OF TIME!

August 17, 2024
Unprompted review
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Reply from PaidViewpoint

It appears our site was not a good fit for you. Thank you for giving us a try.

Rated 3 out of 5 stars

Took forever to get a payout hardly no…

Took forever to get a payout hardly no surveys

August 5, 2024
Unprompted review
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Reply from PaidViewpoint

Hi Mona,

We don't guarantee any specific schedule for surveys, as it is based entirely on what our clients order and if you match the demographic they're researching.

The more active you are on the site, the more survey opportunities you will receive. Be sure that your demographics are complete and up to date, your notifications are turned on, and you are checking your dashboard throughout the day for surveys that aren't emailed out.

If you still aren't seeing surveys, please open a support ticket from your dashboard so we can take a look at your account.

Rated 4 out of 5 stars

Good Company

A good company but a little different, The first target I had to reach for payout was quite high, but then each time it went less, now it is just$5

Make sure your details are correct otherwise you can not get paid for a period of time if you change them, but they do pay out quickly

I'm still using them and still getting paid

July 22, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

We appreciate your thoughtful feedback, Elaine. It is great to hear that you have been earning and cashing out successfully. You are exactly right—keeping your account details accurate ensures smooth and timely payments. If you have any questions or concerns about your account, please open a support ticket from your dashboard so they can assist. Thank you for continuing to be a member and for sharing your experience with others.

Rated 1 out of 5 stars

Snail's paced (for earnings) survey website

This survey website must be the slowest ever known to man for people to earn some money. I started with hope in my heart that I was going to be able to complete some amazing surveys and getting recompensed at a reasonable rate.

That hope was dashed when I was earning 3c per survey and my trait score rose little by little. As I had joined the website a fair while back, I started to get annoyed and my gut feeling tonight said, "Get the hell out." I can now forget the wasted time I spent here and join other more worthwhile paying survey websites.

July 23, 2024
Unprompted review
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Reply from PaidViewpoint

Thanks for giving us a try Caz. While we are working to expand our survey availability for our worldwide members, our clients are usually interested in opinions regarding North American and UK products and services. Our international members sometimes find that it does take longer to reach their cash out threshold.

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Rated 5 out of 5 stars

Recommend

The most important thing is that you are not removed from the survey.
Surveys are fewer than you would like, but they are paid.
recommend

June 29, 2024
Unprompted review
Rated 2 out of 5 stars

Someone said they cashed out 4 times…

Someone said they cashed out 4 times tell us How do you get to $15 with $0.03 survey??

June 21, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

You are referring to our Trait Surveys. These are not money-making surveys for us, so they will always be lower earning. We use them to weed out bots and increase your TraitScore, which allows us to send you more surveys relevant to you.

Research Surveys are the ones that pay more because they are commissioned by our clients. To make sure you are maximizing the number of Research Surveys you are seeing, please make sure that all your demographics are up to date, you have your notifications turned on, and you are checking your dashboard throughout the day for surveys that are not emailed out.

You can check your earnings history in the Earnings History to see what types of surveys you have been taking. If you are still not receiving Research Surveys, please open a support ticket so the support team can take a look at your account.

Rated 3 out of 5 stars

The problem with this app is that at…

The problem with this app is that at the most you get 0.03 dollars for every survey which is frustrating. The surveys are hard to come by and when it does you get 0.03 dollars.

Bottom-line? The income isn't worth wasting your time

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

After they had a new look of website

After they had a new look of website, they do not sent daily survey anymore, they made my faithful to these website broken.

May 13, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

With the buzz surrounding our new site launch, our surveys are getting snapped up quicker than ever! People are jumping at the chance to take them as soon as they pop up. When you're logged in, the system sees you're ready to go and sends surveys your way first. So, the more you're active on the site, the more survey opportunities come your way! Keep engaging, and you'll keep seeing those survey invites roll in!

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Rated 1 out of 5 stars

at first you get 50 cent serveys then u…

at first you get 50 cent serveys then u get 3 cent ones absolute scam

May 3, 2024
Unprompted review
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Reply from PaidViewpoint

Hi there,

The two 50 cent surveys are our welcome surveys, and pay you to set up your account.

The other surveys are our Trait Surveys. They help us get to know you better, but are not money-making surveys for us, so they will always earn the same. Research Surveys are where you earn more because they are commissioned by our clients. If you're not receiving Research Surveys, please open a support ticket so we can take a look at your account.

Rated 5 out of 5 stars

Excellent survey site

I have been a member for five years and my experience with this survey site has been nothing short of fantastic. You receive credit for your surveys immediately (unlike other sites where you have to wait) and can cash out fairly quickly. Although their site states it is a 72 hour wait to get paid, most of the time it is sooner than that. You never get rejected (again, unlike other survey sites) and their customer service is top notch. I recently experienced a technical issue and their support team helped me resolve it very quickly. They respond within a few hours. You won't get rich but it is a reliable, solid and trustworthy site. I recommend it.

May 1, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thank you for the review, Annick. We're glad to hear our support team was able to assist. Thank you for being a member!

Rated 1 out of 5 stars

This app used to be good until the…

This app used to be good until the latest change now I only get a trait survey once or twice a day for 10 cent 1 star app now

April 19, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

With the buzz surrounding our new site launch, our surveys are getting snapped up quicker than ever! People are jumping at the chance to take them as soon as they pop up. When you're logged in, the system sees you're ready to go and sends surveys your way first. So, the more you're active on the site, the more survey opportunities come your way!

If you think there's a bigger issue, please open a support ticket from your dashboard so our support team can take a look at your account to see if there's a different issue.

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