PaidViewpoint Reviews 253

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, describing it as unhelpful, rude, and accusatory, particularly when addressing technical issues or account blocks. Reviewers frequently reported problems with response times, noting that support often failed to address their concerns adequately or in a timely manner. Some people were dissatisfied with the payment structure, citing low earnings per survey and high cash-out thresholds, which made it difficult to accumulate funds. There were also concerns about the website and user experience, with some customers finding the process of earning money to be slow and the platform's requirements for personal information intrusive.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Some customers appreciate the reliability and ease of cash-outs,... See more

Website

Customers consistently note ambiguous experiences with website. Many reviewers praise the site, calling it a... See more

User experience

Users describe ambiguous interactions with the user experience. Many reviewers praise the app's easy... See more

Customer service

People report negative experiences with customer service, consistently describing it as unhelpful, rude, and... See more

Response time

Customers express significant dissatisfaction with response times. Many report long waits for surveys or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've been doing surveys with PaidViewpoint for several years and it's been a fairly positive experience until now. It's a slow to earn low paying site but not too onerous. When I l... See more

Company replied

Rated 1 out of 5 stars

I've had a terrible experience with this site. I've received rude and accusatory emails accusing me of using a VPN or proxy and logging on to the site from different countries within the space of one... See more

Company replied

Rated 1 out of 5 stars

as most reviews say paid viewpoint is a waste of time and thier support is even worst ,dont want too help just keep what you have earned,dont use just read the many bad reviews they all cant be wrong.... See more

Company replied


Company details

  1. Market Researcher

Written by the company

PaidViewpoint is the market research survey site built upon 4 principles: ~We pay cash. No points, chances or tickets. ~We never screen you out without a cash reward once you've been invited into a survey. ~We've carefully crafted the survey taking experience for you to keep it clear, fun, and engaging. ~We respect your privacy and do not sell your personally identifiable information to anyone. -------------------------------------------------- PaidViewpoint is operated by aytm.com (Ask Your Target Market). aytm, with your help, is revolutionizing the market research industry by making quality market research easily accessible and affordable to businesses large and small everywhere. aytm is enabling today's entrepreneurs to succeed in building the businesses that create jobs for all of us. Visit aytm to learn more about our team. We'd love to hear any ideas you have to improve the PaidViewpoint experience.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Was a great survey site until the…update

Was a great survey site until the recent update. You used to be able to quickly log in and get right to the surveys, easy peasy. Not anymore now it's a confusing mess, and just trying to log in is a pain. I think they spent more time trying to make the site hip, or cool instead of testing to see that it is user friendly, and easy to navigate. Hopefully they will fix this, and I will give them a chance. But if it isn't made more user friendly like it was before, then I'm done.

April 18, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thank you for your honest feedback Barry. We understand your frustration.
Our developers are diligently searching for a solution to the login issue. We appreciate your patience while they troubleshoot this issue that was not present in our beta test.

Advertisement
Rated 5 out of 5 stars

Go Getters This Way

Signed on with PaidViewpoint for years now. Their experience has improved. Things are more quicker, and more worth the time doing. DO NOT believe in the Naysayers. Do you best on here, continue doing the best, knowing what it does for you. I was wary of the new update as well, that was until things managed to work out as intended. You Rock! Keep it up! 5 STARS!

April 15, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thank you for your review! We're glad you're enjoying our updates!

Rated 1 out of 5 stars

Was a decent app until they updated…

Was a decent app until they updated their app now nothing but a scam app

April 7, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi Wayne, we're sorry to hear you don't like our updated platform.
Please note that while our new site has increased security for us and our members, and a new design for a better user experience, our basic processes have not changed. Nothing about our platform is a fraudulent or deceptive act, as you have suggested.
If you have a specific issue that you would like addressed with your account, please open a support ticket so our support team can assist you.

Rated 1 out of 5 stars

Avoid

Had no problem with this survey site until they did a recent update. I now cant cashout. Am on my 3rd support ticket as they reply to a ticket and then mark it as resolved when the issue isnt resolved.
Ive sent them screenshots of whats happening. From reading other recent reviews theres clearly an issue that needs to be addressed! Unless its fixed Id say AVOID as you wont get the money they owe you
UPDATE 9th April - Last support ticket told me to freeze earnings & they would unfreeze so I could cash out. Did that & updated them. Earnings now say 179 days until they unfreeze!

April 7, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi there,
The resolved marking is an internal designation that shows that the ticket has been replied to. It does not necessarily indicate that your issue has been resolved.
Please note that while we normally ask for 24-48 hours response time to any ticket, that time has been delayed due to the overwhelming response to our new site. Our small support team is doing everything they can to get to your ticket in a timely manner. We appreciate your patience.

Rated 3 out of 5 stars

New App update is Bad

New App update is Bad. Unable to Cash out! Was great until the New App update.

April 4, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi there,

We're sorry for the frustration. Our increased security measures have caused some members to need additional support to cash out. Please open a support ticket from your dashboard so the Support Team can assess the issue and help you redeem your earnings.

Thank you for being a member.

Advertisement
Rated 5 out of 5 stars

outstanding customer support.

The new software is different and I think more attractive. I did have an issue cashing out and opened a ticket with customer support. The one thing that didn't change was their outstanding customer support. They were as fast getting back to me with the solution as a NASCAR Team is at changing two tire and adding a can of fuel.

April 1, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

We're so glad to hear our support team was able to assist you quickly. Thank you for being a member!

Rated 5 out of 5 stars

Best survey site

Best survey site, easy to use, easiest and best rewards. Doesnt waste your time and you always get SOMETHING for surveys.

March 20, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thanks for the review, Monique! We're glad you're enjoying our site.

Rated 1 out of 5 stars

Frustrated with Unfair Treatment and…

Frustrated with Unfair Treatment and Lack of Assistance from PaidViewpoint

Dear Trustpilot,

I am writing to express my extreme dissatisfaction with the way my account has been handled on their platform. After diligently participating in surveys and accumulating $11.32 in earnings, I was shocked to discover that my account had been flagged without any reasonable explanation.

Despite repeatedly reaching out for assistance, their team has failed to provide me with any meaningful support or resolution. It is unacceptable that I am being blamed for their system errors and flagged account issues, especially when I was so close to cashing out my earnings.

This lack of accountability and customer care is a major red flag for me, and I have lost all trust and confidence in their survey site. However, given the incompetence displayed thus far, I have decided to discontinue my usage of PaidViewpoint altogether.

I'm just sharing my negative experience with others to ensure that they are aware of the unreliable and unfair practices employed by PaidViewpoint. It is imperative that you take this feedback seriously and make the necessary improvements to prevent similar issues from occurring in the future.

God bless!

March 15, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi King,

We apologize for the inconvenience you've experienced. Please feel free to reach out to support@paidviewpoint.com for further assistance. Any flagged accounts are typically due to suspicious activity or violations of our Terms of Service. We're committed to resolving any issues promptly and ensuring a fair experience for all users.

Rated 4 out of 5 stars

Good - 4 Stars

I've been with PVP for quite a few years & I'm very happy w/ them. They don't pay much for surveys...but they do give you quite a few of them & the money does add up fairly quickly. I really like that they are straight forward...unlike a few other sites. I appreciate all of the money that PVP has paid me & highly recommend them.

March 8, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thanks for your review! We appreciate your membership.

Advertisement
Rated 2 out of 5 stars

I am unhappy with paid viewpoint right…

I am unhappy with paid viewpoint right now. After I had submitted a ticket and explained that I needed to change my phone number on my account but I needed my earnings and wanted to know if there was a way that I can go around that and still receive my earnings. And yaw wrote back and said to do the steps to change my number and that when I was done to let yaw know and yaw would still give me my earnings and yaw explained that as a one time courtesy that yaw would. And then I had to write back because it still wouldn't let me change my number and then yaw told me to try in 24 hrs. Well now it it's saying that my account was closed!!' why the hell did it close for??'

February 8, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi Lindsey,

The issue was that you were running three accounts, which is against our Terms of Service (and is grounds to remove all your accounts from our platform).

We gave you the benefit of the doubt, closed two of the accounts, and left the third one open.

The phone number you are wanting to use was attached to one of the accounts that we closed. In order to change your number to one that was used by another account, the duplicate account needs to be fully erased by the system so it does not think you are trying to create a fourth duplicate account.

That is why we asked you to wait 24 hours before attempting to update your phone number, as the system will not allow you to do so until all of your duplicate accounts are fully removed from our system.

We also explained this in a support ticket on your remaining account that you have not opened yet. Please be sure to read all communications from our support team.

Thank you for your understanding.

Rated 5 out of 5 stars

Long time member

I've been a member of PaidViewpoint for years and the site is one of the only ones that pays you at least 10 cents for every survey, whether you qualify or not. Once you build up your trust score you still get some trust surveys but never lose ground. I feel like it's one of the few that does not waste my time. I do not get a ton of surveys there but when I do I often qualify and if not I get 10 cents for my time which I appreciate. They also have an awesome referral program.

February 8, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thank you for your review Becky! We love hearing from our long-time members.

Rated 1 out of 5 stars

PaidView.com My Response

PaidView.com My Response

claim (paidviewpoint) made to my Statment is A lie or is missleading. it says in there temrs of service. ( The system PV uses to perform this assessment is called "TraitScore". The key to earning a high volume daily surveys TraitScoreSM )

we Have to work or way up from 0 all the way to 1000 Score . Inorder for erveryone to start reciving good surveys Sent out in the first place.(paidviewpoint) are the ones who sends out the surveys because of trait score ratings not There Clients Demographics as they claim.

There Terms of service Mentions nothing about based entirely on what There clients order and if you match the demographic they're researching that dont make sense at all.

The clients That need DemoGraphic Answers do not Determine how many surveys people get Because of Locations. there only looking for answers thats all . they are not paying us for this information.

There paying paidviewpoint.com to collet information form users who they promise to payout. for taking surveys while havin 1k or Higher Trait score. it just do not add up why would the clients pick and choose people who gets the survey based on dempgraphics from certain reigion only when thats how clients make there money for our data Farming.

Thats also another aboject of the client is to make as much money as possible from out data! so wouldnt it make more senes that every one gets survey to filled out for the clients to make more money. That would benifit the clients ? come on paid view you not fooling no one.

The Clients For (paidviewpoint.com) do not control how many surveys every one Gets .There clients only objective is to Get ansewrs they want from people through paidview. as a Third party provided who pays and sends out surveys for people to take . due to our high trait scores as in there Terms of service.

if that was Thats the case having a high trait score is useless and its no point in doing all that hard work Getting your score up only only to find out you can get any more survey do to Certain demographic of people can recive Surveys.

This prove my point even more that Paid viewpoint flawed system will cause this company to fail in the next five years. If more people find out that they did all that hard work getting there Trait score to 1000 it means nothing because of this new Demoraphic only rule.

then youll lose alot of your user which will cause paid view point to not be profitable any more. for clients or survey takers. Cause people are going head to other platforms that payout way better service with out demographic only rules.

Every one Look Up Definition of clients sending out Surveys to Paid third party survey hold sites or apps. And you will See what Im talking about also Read paid view point terms of Service we are supoosed to Get surveys based on the amount of trait score we Get not Demoraphic base only.

Paidview point terms of service link !
paidviewpoint.com FAQ -or Google it.

January 18, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi there. We understand our site is not for everyone. Thanks for giving us a try.

Rated 2 out of 5 stars

Not very good I only get 1 survey a day…

Not very good I only get 1 survey a day if I’m lucky, such a shame.😞

And it’s got nothing to do with you having to fill out your profile because I’ve filled nearly 100% of it…

January 10, 2024
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

There is no guarantee on any sort of schedule or rewards amount. That's because these surveys are based entirely on what our clients are ordering. Because it's based on the orders we receive, we can't set an expectation on how often you'll see Research Surveys, or how much you'll earn for each one.

To make sure you are maximizing the number of Research Surveys you are seeing, please make sure that all your demographics are up to date, you have your notifications turned on, and you are checking your dashboard throughout the day for surveys that are not emailed out.

You can also open a support ticket from your dashboard so our Support Team can see if there are any issues with your account.

Advertisement
Rated 1 out of 5 stars

I never get a real survey

I never get a real survey, only daily with 0,3 payment.Member for long time...maybe the country u are from is important but not worth for me...

November 30, 2023
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thanks for giving us a try. While we are working to expand our survey availability for our worldwide members, our clients are usually interested in opinions regarding North American and UK products and services. Our international members sometimes find that it does take longer to reach their cash out threshold.

Rated 5 out of 5 stars

Tested Legitimate Paying Site

Tested Legitimate Paying Survey Site. After a few months, I've got Payment at this Site through Paypal. I will never Forget that I've got my Payment worth $15. It Really Pays to Join here. 🌍

June 29, 2023
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thanks for your review! We're glad you're enjoying our site, and we appreciate your membership.

Rated 1 out of 5 stars

This site never qualifies me for…

This site never qualifies me for surveys and then they sometimes give me a few cents compensation. Totally not worth my time. Overrated

October 28, 2023
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi Kevin. Did you reach out to our support team to see if there was an issue with your account? We use our paid Trait Surveys to find out as much about you as we can to make sure you'll qualify for the Research Surveys we send you. If you're "never qualified" for surveys, there's likely an issue with your account .

Advertisement
Rated 1 out of 5 stars

Waste of time

Waste of time. 99% of reviews only paid $0.03. After three weeks I only made $3. I deleted my account and left the money there as it would have taken at least another month or so to get the minimum withdrawal out of $10. It's just not worth the hassle.

October 3, 2023
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thanks for giving us a try, Steven. While we are working to expand our survey availability for our worldwide members, our clients are usually interested in opinions regarding North American and UK products and services. Our international members sometimes find that it does take longer to reach their cash out threshold.

Rated 5 out of 5 stars

I absolutely LOVE PaidViewpoint…

I absolutely LOVE PaidViewpoint surveys. They never have broken or frozen surveys. Every survey is completed and paid out. It takes a while to reach the first $15.00 cash out but after that, you receive more surveys and they pay more. I just did a survey that paid out almost $4.00. Keep up the good work!!

September 21, 2023
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Thank you for your review, Tonia. We appreciate your membership!

Rated 3 out of 5 stars

Trying to cash out

Trying to cash out, but I get no response.

September 13, 2023
Unprompted review
PaidViewpoint logo

Reply from PaidViewpoint

Hi Jackie. We're sorry for the frustration. Please open a support ticket from your dashboard so our Support Team can help you with your cash out!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look